Recently purchased 3 mattresses from Texas Bed Company and sales rep Bobby was very helpful. He…read morehelped us decide which bed suits our needs. We are definitely enjoying our new beds.

We purchased a split king Tempur-Pedic bed with adjustable frames. Poor communication. After two…read moreweeks and no bed I had to call them to find out where the bed was. Found out there was a temporary back order on something. On a 10K+ purchase I would expect them to call me. When delivered there was a problem with one of the frames. Instead of getting the tool to fix the frame they were going to just replace it. This would mean I would have to take more time off work for them to take the bed apart again and change the frame. It was a simple fix so I just fixed it myself. I have had better bed buying experiences. Will probably look elsewhere for my next purchase.

Great customer service. Fast delivery, very reasonable prices. Love shopping local instead of big…read morebox stores.

This was my first time buying furniture for my new apartment very comfortable, very nice and…read moreunderstandable and they do not try to sell you anything you don't need if you're looking for furniture I would suggest and recommend coming here 10/10 service would come back in the future

I am unsure how to update a review, so here is a new one…read more As other reviews show, Clarence is "The Man" and the epitome of customer service. He represents his company well. Do not shop online; see Clarence for the best deal and service. He worked a deal that was an excellent value for my father (92 years old). He helped me rectify the issues in my previous post and gave us a reasonable price based on his available selection. When I need a new bed (soon), this is where I will shop, even though I have to drive 100 miles. Thank you, Clarence! My only concern is still the delivery team. You have to slow them down and take time to inspect your new bed. Try it. If something is wrong, don't sign! Have them take it right then. It will be a struggle, but stick to your guns.

I purchased my mattress yesterday from this Beaumont Location…read more Both of the salesmen were kind and knowledgeable and come HIGHLY recommended in my book. Thank You Beaumont location, Ms. Stark (yes, the one's...lol)

Had a huge array of furniture and many different styles and budgets. From super luxurious furniture…read moreto affordable they had it all. Many different brands offered such as beauty rest, Serta, and sterns and foster for mattresses. Leather to upholstery for couches and many different price points. I found the layout to be easily navigated and checking to loading up your furniture was super easy and painless. Great customer service as well , not pushy and give you time to talk amongst yourselves without hovering.

Salesman was very good. Professional, very patient, seemed knowledgeable about his products. Prices…read morewere comparable. Salesman praised the warranties on the furniture. We ended up buying several pieces. Delivery and setup people were the same. On time and professional. Only problem came a few days after delivery with a bed that we purchased. Bed frame was wobbly and rickety. Wife called to have somebody come check it. Stores response was you bought it, it's your problem. They never even sent anyone out to look at it to see what the problem was.

You get what you pay for and more. Very nice mattress and very comfortable. If you want a good…read morenight sleep then this is the place to go. Prices are very reasonable.

Great staff and service. I'm guessing the value was better than others, and only shopped at a…read morecouple others

I purchased 3 mattresses and frames here last week…read more Erin, my sales person, was so awesome! She was extremely helpful and even stayed late to complete my purchase. I loved her attitude. She talked about how much she loves working for this company and how they are so supportive of their employees. Nowadays it seems like everyone is always complaining so it was very refreshing to deal with someone who had such a positive attitude. When I got home, I noticed a very strong odor coming from the automatic bed frame I purchased. I looked it up online and found that others had noticed something similar. When I looked on the tag, it said it contained high levels of polyurethane. It was giving me a severe headache. I have an issue sometimes with formaldehyde and strong chemicals. I never dreamed to see if they were in a bed! But apparently mattresses and particle board can contain high levels of these types of chemicals! I called the store and spoke to the manager. He was very helpful. He said they would exchange the base for me and upgraded me another product that was mostly metal (the particle board was what contained high levels of polyurethane on the original one) free of charge. I just had to pay the $149 sanitization fee that they charge if you return a mattress. Normally, they don't allow returns on the bases, but he made an exception because it was bothering me so much. Overall, I was very pleased and would definitely recommend this store.

Just finished up with Bryon at Mattress Firm. He was beyond helpful and patient and took amazing…read morecare to ensure I was able to buy the correct product for my parents. Can't recommend him enough.

This is a legit place to shop for mattresses and they also have nice furniture on their…read morecrownmark.com website. Steve is the main most. Curteous and friendly. No hi pressure selling and knowledgeable about his products and competitors. This here is a place that I for sure will return to for future bed/furniture needs. Thanks for reading my review.

From the owner: Mattress Factory Direct offers low factory direct pricing on mattresses, adjustable beds and…read morebedroom furniture right here in Lake Charles and surrounding areas. Don't pay high retail prices when you can buy direct.

We were moving back to Texas (Houston area instead of Beaumont) and I saw that Jerome Geraci was…read moreworking there. I contacted him through Facebook and let him know when we'd be traveling through the area to look. Jerome met us and immediately asked what we were looking for and we hit the ground running. He was a pleasure to work with. He's knowledgeable, personable and always helpful. If he doesn't know the answer to the question he finds out. We left very happy customers! Our plans changed several times and he took photos and helped us choose replacements and more furniture by texting!!! He was always happy to help! Our furniture was delivered to us by Terrell and Brandon who were professional and worked hard to get a sleeper sofa in to a room with a tight turn! We LOVE Howell Furniture and Jerome!!