the staff at Goose Hollow Furniture is always so nice and helpful that we always shop there. Never…read morebeen disappointed with the quality or the service.

This place was great. Christy helped us out and she was a pleasure to work with. She got our…read moreorder about 40% lower than they had it listed at Ashly furniture plus free delivery and pillows. I would defiantly buy from them again. I did not give 5 stars because the delivery team was not as great and the were not very careful with our new furniture.

The West Point and starkville locations are the best stores around the golden triangle area! Angie…read morein Starkville has always been great to my family when it comes to finding great pieces of furniture. I recently went with a friend to the West Point location and I was both impressed with the store and the management. Corey was great at explains sales, financing options. Since then I have recommended several friends to go see Corey at the West Point location. Thank you Angie and Corey for a great experience.

I am a first time customer with Ashley and was looking forward to getting my new sectional. Let's…read morejust say I ordered my sectional on 11/29/25 and it was available to purchase and get before Christmas. I never got it! My order because they over sold their inventory on Black Friday got pushed back to February 2026. Hammad the manager is less then pleasant to work with. They made me come up to the store 3 times to leave the store with no resolution. He tried offering me two options that were less then what I had ordered to basically throw me a bone. The sales manager which now I know is the the store manager "Hammad" both advised with my sales associate that I would have my piece. My sales associate was very nice and professional through out this ordeal so shout out to Anthony "Tony" Tuah but he couldn't do anything. Then for FINALE one of the young ladies call me on 12/31/25 to tell me Hammad can't solve the problem with getting my furniture so I either have to wait and get a refund. I advised them I could not talk as I was at work and would call her back. Not even 5 minutes later the young lady calls me and says Hammad is pressuring me to ask you again so you want a refund or wait. Again, I advised I would call back and asked when the store manager would be in. I said not cancel my order, she advised they would be in on 1/3/26, I go back to the store on 1/3/26 to find out the rude and bad customer service sales manager was Hammad the store manager. I said I refused to speak to him because he is rude and never handled anything he would just sent the front office ladies or my sales assoc. to speak to me instead of him directly with his rude behavior. Once I said I was not working with him and need his bosses information he walked passed me smirked/laughed and kept walking passed me. The front desk agent gave me a generic phone number and email to contact Ashley Corporate. I did ask for a refund and I left. Needless to say they wasted my time for 6 weeks to not get ANYTHING!! EXTREMELY DISAPPOINTED in the way I was treated and no resolution.

If I could give NEGATIVE stars for Ashley HomeStore, I would. ABYSMAL customer service. We spent…read more1000 dollars on a couch (We had to do the work to find that the couch is sold for a HIGHER price in store than listed online). We were told by Ernest that the couch would arrive no later than14 days. Since our couch was LOST, it will take way longer than 14 days to arrive. Not only was this inaccurate, but Monica could not explain why there were NO records of the couch on their weekly shipments. How do you lose a 1000 dollar couch? They provided us NO tracking information and Monica was RUDE and CONDESENDING on the phone when we asked where our order was. At first, we were understanding, until we were told the couch was LOST. We will NEVER EVER step foot in this poorly run store ever again. Anyone who is reading this and plans to go to Ashley HomeStore, do not waste time, money, or effort. Their employees will try to upcharge you, deliver empty promises, and spit in your face.

After wanting to visit the store, today I finally went it. It was pretty much the same ole same…read morewith the exception of some beautiful paintings and accessories..The one thing that struck me was that the employees were not warm and inviting, (I guess not since they were all sitting down on their asses, except Rhonda) they even had the nerve to look me up and down especially the store manager. The one exception was Rhonda who happily walked the store with me and discussed the pieces with me. I really enjoyed her. So, if you're thinking about going to the store, please ask for Rhonda.

From the owner: Based in Starkville, MS, Home Store Furnishings is your premier mattress and furniture spot. At…read moreHome Store Furnishings, we pride ourselves in carrying the latest styles and selections of furniture along with the best of the best in mattress brands. Whether it's almost time to move back to Starkville for the start of the new semester, or you're moving into a brand new house, we can help you find exactly that's right for you.