furniture looks cheap and not going back for anything. We have higher standards than that.read more

My wife and I were searching for a new kitchen table when we stumbled upon E F Brannon and wow am I…read moreglad we did! These were the nicest, most friendly and upfront people to work with. They helped us find a table that was just right for us and after talking with them, they threw in extra chair seats they had on hand to help with any future messes/replacements. Janet was such a great help and made the whole experience wonderful! We'll definitely be back for any furniture needs down the road

This store is amazing! The service is just top notch. If you are looking for furniture give Sweet…read moreMagnolias a try. The staff is so helpful and knowledgeable. I would totally recommend this place to friends and family.

Bought 3 bedroom furniture and a coffee table set back in June 2021. I received 2 out of the 2…read morebedroom sets as promised and the coffee table set immediately. The last bedroom set I was promised mid-August, it's now mid-November and they're trying to tell me it isn't in yet! I'm so frustrated with the lack of communication (I had to call every month) and having been promised next month every month that I'm asking for a refund! Worst part is having to order from another store and waiting all over again!

Justin was kind, knowledgeable and professional! We need…read moremore like him! I would recommend him without reservation. He reviewed all of the warranty options and helped us select the best option for our circumstances. We felt that he was honest and fair. We really appreciated his professionalism for this major home purchase.

awesome service at the Hixson Tennessee location go see them for any of your furniture or appliance…read moreneeds. Ask for Sandra she'll take good care of you.

I am writing this review due to the lack of communication and the unresolved reimbursement issue…read morewith Rustic Woodworx regarding my custom mudroom cabinetry, delivered on August 30. Upon delivery, the cabinets had visible paint damage through the shrink wrap, which was the only packaging used. The truck driver, Eric Wilhite, who was hired by Rustic Woodworx, helped open the wrap, inspect the damage, and arranged a video call with Randy Hamblen. During that call, Randy agreed that I should obtain bids from local painters and that Rustic would reimburse the repaint cost. After the call, I also sent Randy detailed photos of all paint-damaged areas. I received multiple quotes and informed Randy that the lowest bid was $800, which he approved. After the work was completed, I sent photos of the paint preparation, paint work, and the proof of payment to the painter to Randy on September 7. On September 12, Randy responded: "Good afternoon, did the painter provide any kind of detailed invoice? The insurance company is asking for one. Trying to get this expedited for you. Thank you for your patience." I provided the requested detailed invoice on September 15. Since then, I have reached out repeatedly--via text messages on Sept 20, Sept 27, Oct 9, Nov 17, and Nov 24--and left multiple voicemails, as he is not answering my phone calls. My wife also attempted to contact Janet Hamblen without success. We have not received a single reply from Rustic Woodworx since September 12. It has now been several months, and despite our efforts to resolve this matter patiently, Rustic Woodworx has not followed through on the agreed reimbursement or provided any update. I am disappointed by the lack of communication and accountability. I hope this review prompts the company to finally respond and resolve this outstanding issue.

I've been searching for the perfect cooler addition for my back deck, and Rustic Woodworx…read moreabsolutely delivered. The cooler they built is not only gorgeous to look at, it's functional and meticulously thought-out. I'd recommend working with this team 10 times over!

Please Do not waste your money at this store all they sale is junk I've been 2 months trying to get…read morea Recliner fixed and all I get is the run around. PLEASE DONT WASTE YOUR money

Fantastic experience! Lovely furniture and home furnishings store. They seem to carry everything…read moreyou need from washer and dryers to rugs bookshelf's. We came in looking for a recliner and found they perfect one for our home. Kelly made things easy ! Will definitely return here whenever I need something.

Great experience all the way around, from purchase to delivery. We purchased a sofa, loveseat and…read moreottoman. Quality furniture!!

We worked with Jamie and she was absolutely fantastic! Super friendly, very helpful, and was very…read morepatient despite us spending quite a bit of time wandering the store trying to make up our minds. Highly recommend giving this place a visit, and cannot recommend Jamie enough.

I'm very disappointed with this company's service. We ordered a couch in early February with an…read moreexpected arrival time of late June. They kept pushing back the date (which is out of their control) but I had to keep calling to get updates on when the time moved. I am constantly calling the store and their story changes every time: they will get it to us late July, it is in the truck ready to go, it is still at the manufacturing company, it will be delivered by August 6, it will be delivered late August, etc. Overall, it has been a frustrating experience with me having to do the work of constantly calling them for updates, and every time I call them it is a different story with a different time. Very unprofessional, seemingly dishonest, with no true care for customers.