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    Mattress Planet

    4.9 (94 reviews)
    Closed 10:00 am - 7:00 pm

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    3 months ago

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    5 years ago

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    2 years ago

    Great place to buy mattress, your sleep is the most valuable thing on the planet. Quality products for reasonable price.

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    3 years ago

    Wonderful customer service! Large selection of quality mattresses and bed frames. Highly recommend, honest seller, and very professional.

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    Page 1 of 3

    Ask the Community - Mattress Planet

    Review Highlights - Mattress Planet

    As with all the other positive reviews, our experience with Mattress Planet, specifically Vincent ,was awesome.

    Mentioned in 42 reviews

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    Living Spaces

    Living Spaces

    2.6
    (766 reviews)
    5.0 mi
    $

    As someone who can sometimes loathe the looming presence of sales people, it was comforting to…read morelearn this location does not get paid based on commission. You're set to roam freely, and ask questions to genuinely learn. This location has a surround sound immersive sectional and recliner which had my SO hooked and I'm sure he'll be back when we eventually no longer have a downstairs neighbor. Lol *The seating is like those fancy movie theater ones that vibrate to your shows and has the speakers beside your head or you can plug in/connect via Bluetooth. Like other retail stores, there were also reduced price/as is items for sale that shipped as is and tbh they weren't horrible either. If you're in the market for furniture this may be a great spot to stop first.

    Extremely disappointing experience with Living Spaces…read more I have purchased from Living Spaces before, but this will likely be my last time. My Order Summary clearly states "Up to 3rd Floor," and I purchased the armoire based on that delivery commitment. If I had known it was only doorstep delivery, I would not have made the purchase. On delivery day, the team failed to complete the delivery and left the heavy armoire downstairs. I went back to the store the same day for help, but I was told it was handled by a third-party delivery company. After multiple follow-ups, Living Spaces refused to address the discrepancy between my receipt and their explanation. They only repeated that it was a final sale and could not be returned, without explaining why my receipt states "Up to 3rd Floor." A company should stand behind the terms shown on its own purchase documents. Very disappointed with the lack of accountability and customer service.

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    Living Spaces
    Living Spaces
    Man oh man Joanna is the best at designing and options great style glad they have her @ Living Spaces.

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    Man oh man Joanna is the best at designing and options great style glad they have her @ Living Spaces.
    Ashley Store

    Ashley Store

    3.0
    (1k reviews)
    4.8 mi
    $$

    Just wanted to give out this review to thank Christine for all her help and excellent customer…read moreservice! She went above and beyond to help us meet our needs while also taking into account our budget. We went to find a bed frame and a new mattress and she was able to direct us to our options and give us the estimate total for both items while offering us great deals and options. We were able to find something well within our budget and she walked us through the financial aspect and different payment options. We got our bed delivered in a quick time frame and it was built for us and they even went ahead and removed our old mattress for us. Love it so much! Such amazing quality bed frame and super comfy mattress, built super quick and excellent customer service all around! Will definitely be going back for future furniture needs. Thank you so much Christine! So happy with our new bed!

    Horrible products, horrible customer service, horrible after-sales support, and outright deception…read more I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

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    Ashley Store
    Ashley Store
    Ashley Store

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    2.0
    (362 reviews)
    4.5 mi
    $$
    Offers payment plans
    Established in 1991

    My boyfriend and I spent the day furniture shopping, which is always an adventure! We visited a few…read moredifferent furniture stores before stopping at Bob's, and the difference in customer service was night and day. Kyle helped us, and he truly went above and beyond. I honestly felt bad because I had him running back and forth across the store for nearly two hours, and he never once seemed bothered (I was definitely the one who needed a break!). He was incredibly patient, knowledgeable, and genuinely wanted to help us find exactly what we were looking for. One of my favorite moments was when he used the shirt he was wearing to help us color-match a rug to the couch we purchased because it was almost the exact same shade. That's the kind of extra effort that really stands out. Overall, we had an amazing experience at Bob's. If you're looking for exceptional customer service, great quality furniture, unbeatable prices, and fast delivery, I can't recommend them enough. We'll definitely be back!

    I went into the store six months ago, asked a sales associate to help me find a couch that was not…read moreelectronic because we have no outlet for it. I walked out of the store with an electronic count on order. Once I realized the mistake, I called the store. They had no live person to contact, so I had to drive back to the store to cancel the order. The sales person acted rude to me as if it were my fault, even though he was the one that recommended it to me and failed to mention that it had a charger inside the couch. I then went back and ordered two more pieces of furniture: a couch and a chair. The couch was delivered the following week, and as the movers brough it up the stairs, they damaged the underside. The chair, however was supposed to be here within 4-6 weeks. That was a month ago. The salesperson (who will sporadically respond to my text messages) told me last week that it will be another 7 weeks. I checked in a few days ago and still haven't received a response. And if I call, I can't reach anyone in person. The only person who has actually provided good customer service from this location is the ACIMA team.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Crate & Barrel Outlet

    Crate & Barrel Outlet

    3.0
    (52 reviews)
    6.6 mi

    After shopping at Crate and Barrel in Costa Mesa the staff let me know the cups I wanted were in…read morestock at Crate and Barrel Outlet. There were so many things look at and store was full of a variety of items. I noticed the cups I wanted were on the shelf but I needed more. The staff looked up the cup and noticed they had lots in stock and immediately went to obtain it for me. The staff made shopping so easy and fun too! Thank you soo much (:

    I hate to leave this review for a STORE (which I'm leaving on every store page, and then also…read morereporting as a complaint to the BBB), but the online platform and customer service has been particularly negative. We ordered a set of outdoor furniture to be delivered July 19th and chose a set specifically for the in-stock status as we need it for an event on the 25th. Today is that day. They are now saying it won't be ready until the 28th. When I reached out to customer service, they stated that there was one item (a rug) that was not in stock yet, so they'd be holding the WHOLE order until then to avoid a double-delivery, or, if we wanted, WE could eat a second delivery fee, which is insane to expect of us. I requested that they delivery everything ready to us by the 24th, and they refused as its "our policy." So, to clarify, their "policy" is that if we provide you a delivery date that is inaccurate, we expect you to just deal with the consequences of a delay; therefore, when ordered from Crate & Barrel, you essentially cannot ever plan around a delivery date--not even within a week of that date, since we are being pushed 9 days out. So, be sure when using this company, you either a) plan nothing for a long period of time afterward that depends on that order's delivery, or b) do what we will be doing and use Wayfair or Pottery Barn (which is where we'll go from now on) because when things like this happen, they help facilitate solutions, not resolve it with "sorry, it's our policy."

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    Mattress Planet - furniture - Updated July 2026

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