It makes me sad to write this review, especially since I felt the possibilities of a community…read moreatmosphere at the Eliot school, but I was really disturbed by the use of the words, to me in the last email by the Assistant Director, Jean - "At this point, I think we just need to part ways." (when someone who's providing a service to you says that - HUGE RED FLAG!)
So, I signed up for private lessons with Joe for $65/hour. This was expensive for me, but I really needed to get a project done for a deadline.
I was clear about what I wanted a small model of a house, with all mitered joints, because I was going to use it to cast a model. I even brought paper patterns. Joe met with me and said it was do-able. We did the first session of three hours, one of which he gave me an hour free, it seemed to go well. (I got the hour free - because the the machines here aren't so good - so its not your fault, his words) We didn't finish so I suggest we meet again.
An hour into the next session, Joe proclaimed that the project was not do-able and too complicated, because there isn't a left-handed table saw. He even took my piece and attempting to go forward, took it the sander and wanted to sand it down to 45 degrees (yikes). Anyhow, so I decided to cut my losses and say, okay let's stop. He decided not to charge me for this hour. So I left with a pile of wood, and also broken-hearted, because I had really wanted to complete this piece.
So, I wrote Jean, asking if I could get my money back, because I was clear about what I wanted in my project and felt like I should have been told that my project was not do-able from the beginning or at minimum, warned. Not have my project unfinished, after I had spent $130, 4 hours of time, and $30 on materials. And on top of it, I now need to find and pay someone to build this model. It wasn't anything personal against Joe, he was a nice guy, but more about professionalism.
For example, if you had a contractor who said they could do something, they wouldn't walk away midway through the project and say it was too hard, leaving you hanging. Same concept.
But instead, I got an email that from Jean that said, we are NOT refunding you, but (as if I had won a prize) we aren't charging you for the extra two hours Joe gave you, and "at this point, I think we just need to part ways."