Online ordering is horrible. I have ordered the same product twice online 6 weeks apart only to…read morehave the order cancelled because out of stock. Call customer service and they say "That's just how it is". Atrocious response. Seriously pissed. I'll take myself somewhere else.

I went to Torrid for the first time just a few weeks ago. At first, I was a bit hesitant, as I…read moredidn't know what to expect/look for/etc, but everyone who worked there was incredibly kind, excited, and helpful. Chelsea, in particular, helped me check out and learn more about Torrid's deals, policies, and incoming clothing for the season. She was soooo sweet, and I'll definitely be coming back and recommending Torrid to all of my friends. It's amazing to finally find a store with jeans that FIT right, and cute swimsuits that don't make me feel like I'm wearing a parachute. Can't wait to keep shopping here.

I absolutely love untuckit shirts. It's the future of business fashion and I wish they were public…read moreso I could invest in them. I just had a great experience with the assistant store manager, Chance, who had empathy for one of my concerns and I left happy and with a brand new shirt. Thanks, Chance! I definitely recommend this company and location.

Rudest employee I've ever dealt with in my life. You'd think for $100 button ups they'd try a…read morelittle customer service. Would NEVER recommend this place to anyone. I got 5-10 shirts at Macys next door, half of the price....10x the selection and you don't have to deal with the rudest retail workers in the entire mall.

I was up there today. In the past they have always been so helpful with things...this time...NOPE!…read more I was there for about an hour trying on different things and would have welcomed the help but they seemed very unapproachable...not sure I will visit that particular store again...that sucks

I was in there Friday night at 7:30 to do an online return and find the right size bra. Both ladies…read moreworking that night were SO nice and incredibly helpful! I was beyond grateful for all of their help. They made sure I had the right size bra and ensured my sports bras were the right size. I wish I could remember their names, but THANK YOU again! They even ordered my bras for me online since they only had one of my size in store.

A bit pricey but the quality is amazing so can't really complain. Super cute stuff and they have…read morethe best bras lol.

I love this location. Orlando is great. He hires a great team, keeps the store beautiful and is…read morealways very nice. working retail is a beast and he does it with grace. thanks Orlando!

The fitting rooms are closed so you can't even try anything on which is stupid because what's the…read morepoint of even picking things out when you can't try any on? And the girl who told us was rude and didn't even look at us in the face and just walked away all fast. If you're gonna work in customer service maybe know how to actually speak to people face to face. To the boss: STOP HIRING RUDE ENTITLED LAZY TEENAGERS! the line took forever and every worker seems to be just be taking their sweet time for everything. Except the guy who checked us out he was lowk cute and nice.

I really dislike going to this store. If they had a "no star" choice that would be perfect. I find…read morethe management rude and mostly interested in enforcing ridiculous Store policy's - such as no Moms in changing rooms and get this...no sitting and putting up your broken foot on a bench. Seriously? And this is just a side bar - it seems the quality of their clothes have really dropped. All in all - you are better to take your money at across the aisle to Cotton On - they actually seem happy to have your business. Go figure

Chico's staff are friendly & helpful at Flat Iron mall! Majority of my wardrobe is from Chico's!…read moreThe Zenergy brand is my favorite! it doesn't wrinkle & is great for everyday wear and travel. I have a few Traveler's brand dresses and they don't wrinkle either! I use the Chico's app to better follow sales. In the beginning I bought full price articles. . Now that I know my sizes & use the app, I usually purchase clothes at a discount.

It was so funny before entering this store in the Flatiron's Mall in Broomfield, Colorado I was…read moretold by a friend that Chico's has nice clothes but that the sales associates in Chico's were prejudice. I thought wow maybe that was just her unfortunate experience but would doubt that they are truly like that being there are many Hispanics or other ethnicities of many different social and income levels that shop in the mall. Sure enough and I was fairly forewarned! I went into the Chico's (by the way a Spanish word) and the older flashy Caucasian sales lady would not even say "hello" to my mom and I. Right in front of us they overlooked us turning their cheek and walked right past us to greet the other Caucasian shoppers offering help, a dressing room, and telling them about specials, etc. We were there about 15-20 minutes and never even a "hello" or "thank you for coming in". They immediately made us feel unwelcome although we continued to look at the merchandise trying to not show them that we felt their neglect and rudeness, but we knew we would not spend a dime in such a rude establishment. Shame on you "sales associates" at Chico's for discriminating against your customers of different ethnic backgrounds. You don't know how much or how little people have in their wallet to spend (which we had plenty) at your store. Your bad misconception of people/customers is hurting your company's bottom line $. Maybe your company can afford to have this type of service and loose business in this economy, but as long as they keep sales associates like this I will nver ever return or give my business $ to Chico's. I will keep giving my business to companies with real customer service and real "sales associates" including other Hispanic women and other ethnicities like those at Nordstrom, Macy's, and Dillard's. Thanks Chico, but no thanks, there are plenty of other stores for Hispanics and other ethnic women to spend their money in. Also if you don't care to have Hispanics in your store you should really think about changing your name back to English... Boy's!!!!

I was tempted to stop into the store several times but I thought it would be a traumatic ordeal…read more One has to be in the right headspace before trying to find the perfect pair of jeans...and my searches had not yet ever led me to the perfect pair. After talking to my stepmom about how much she loves her Madewell jeans, I decided that as soon as I returned home I was going to do it. Not only that...I was going to ask an expert to help me on my mission. That is where Claire came in. With minimal information from me (approx size, styles I like and do not like) she grabbed 2 pair of jeans and put me in a room. I tried in the first pair (10" high rise skinny)and they were made for me. To quote Marie Kondo, they "sparked joy". These are my perfect pair. They are long enough and the little areas that I felt self conscious about in most jeans were no longer noticeable. Could it really have been that easy? I had anticipated trying jeans on for at least an hour and still quite likely not loving a pair enough to spend almost $150 (with tax). But I had success immediately. I need the long length and it's just great that they have some in the store. Such an amazing feeling when your pants are the right length. These pants don't fall down throughout the day at all despite having a ton of stretch. This is the first time in forever I'm not having to wear a belt. I'm in my upper 40's and, despite being thin, I struggle with my stomach area a bit. My body looks great in these and I feel so confident. I am grateful for the return of high rise as it helps hold everything in comfortably. While these pants are speedy, they are 100% worth it. I wish I'd bought them sooner. Instead I bought numerous pairs of jeans that I don't love, that don't look as good as they could and aren't comfortable. The price of these easily exceeded the cost of 3-4 pair of Madewell jeans. These are timeless, good quality and will last forever. They are actually a great deal when I consider all of that. Go on in and find your perfect jeans! I'm sure Claire or anyone else working there will be happy to help you. PS Did you know they do free alterations for you?

If I had an unlimited wallet, I'd probably be wearing head to toe madewell... No exaggeration,…read morewhatsoever. The style here is crisp yet relaxed and casual and I love looking goooood while feeling comfortable and not overdone. Madewell does the trick! Unfortunately for me, madewell is on the more expensive side. But also fortunately, madewell has tons of sales to get the price point down to a... somewhat more reasonable level. Still not quite enough to be sporting madewell daily uniforms any time soon, but you make it work. Also! The student discount here is the bomb. With just your school ID, you can tack on an extra 15% off so definitely take advantage. As for comparing this madewell with others, it pretty much fits the bill for your average madewell. Like exactly... in size and layout and service. Very consistent across all locations. This one is situated on 29th street mall, which is nice because it seems you don't have to fight the usual crowds of indoor malls. And it's the very new and only store in Boulder so I'm super thrilled I don't have to make the drive down to Denver anymore!

I had not been in this store in years but looking for a close out deal for my husband, we thought…read moreto try. A few years ago when replacing a different item, I was able to get it from Nordstrom Rack online. I fared far better than this time in person. There was not even a wisp of personal help though I could see people standing around the walls. Perhaps they were security surveillance and not sales? It was too far away to tell and we knew we were in the right department and the products were stacked so haphazardly we felt we could look as well as they might, if we could even get one to come over. We have no intention of. Using again as the online suggestion that this store had the brand we wanted was out of date or just wrong. If you are intending to browse on a whim in the past you might find something you like. But know that Target has much more personal help with the friendliest people and their online stock status is much more reliable.

I love shopping at Nordstrom Rack because they always have rows of shoes in my size available!read more

Customer service was great Stopped in killing some free…read moretime at Boulder Young girl said she was new to retail and store but very helpful Keep up the good work

The gal that helped my daughter and I was lovely. However, during the busy holiday season, she…read morefailed to load the gift card I purchased. Because I live an hour away, I attempted to rectify things over the telephone. Corporate headquarters is where things really went downhill. Multiple phone calls, multiple transfers, multiple voicemails and ALL TO NO AVAIL! Shame on them and their customer service. I will never shop AE again.

Meraki Moon is definitely one of my go-to boutique shops when I'm making my rounds!…read more They have a great selection of classic and trendy pieces. The price range is pretty standard, some items feel overpriced while some items feel right. The sales associates have always been lovely. I shop a lot by myself and need someone's input so it's nice to have someone give you an opinion! I got a cute midi dress for my master's degree graduation here and I can't wait to wear it!

Meh. I received an ad on Instagram and decided to check this place out yesterday. For how social…read moremedia savvy they seem to be, this place couldn't be more opposite in person. The sales associate barely said hi and didn't even mention that the entire store was 20% off upon entering - I knew through their instagram post. I was the only person in the store and was completely ignored. As a store owner/sales associate, telling visitors about your deals, store and clearance rack is a must, especially with such a hard to find location. Selection was ok, and the store was very dark, even at 2pm on a sunny day. Most casual dresses I saw were $150+ which just didn't seem quite right for the store branding and types of clothing they sold. I won't be back.