On 5/23/25 I went to Lane Bryant…read more 4600 Shelbyville Rd. Louisville, KY 40207 Store: 04835. I had lost a large amount of weight over the last 3 years and wasn't really sure what size of clothes I needed. I could just tell Dianna would be a great fitting assistant for me. She was very knowledgeable about measuring and fittings and what style would be best for me. I think I tried on about 7 styles and narrowed down the style that would work the best for me. There was a special sale on so I bought 3. 2 of the sizes I needed were not in stock so Dianna ordered them for me and they should be here soon. I saved $36.00 and got 3 great Lane Bryant items. Dianna was a great help to me. Thank you Dianna. Robyn

It was time for us ladies to get resized! My Ma and I were as greeted upon entry and immediately…read morehelped! The comfort bliss bras were on sale for $30.00 and you got a $5.00 panty with each bra purchase! I was able to find my size in store today! I also found my panty size as well. Lane Bryant is my go to for bras..and Torrid

I would have given it a 5 star if all associates had been like this certain one. The girl that…read morehelped me she had blonde-ish brown hair, short, and had glasses. I don't remember her name and I wish did. She helped me choose comfortable bras was patient while I tried on a ton of clothes and rang me up promptly. She also made sure I understood the real woman dollars. My only tiff is that the other associates were standing around and just chatting. Some leaning on tables not paying attention to customers etc. The girl was helping me even had to call on the headset so someone would help her at the cash wrap. Like really pay attention she shouldn't be the only one busting her butt. I will come back just because of that particular associate, I wish they were all like her!

Lane Bryant is a woman's fashion shop with a few locations in the city of Louisville. Majority of…read morelocations are found in malls. However, this is actually a stand alone location that use to be in the Jefferson mall but has since moved out a block or so down with its own exterior store front and is off outer loop road . My wife is a huge fan of lane Bryant. She enjoys that there clothing and fashions comes in a variety of sizes. She is also a big fan of there bras. Any time someone is struggling with a birthday or Christmas gift idea for her I tell them "lane Bryant items or gift cards are a safe play". Naturally with my wife loving these locations I've been to one a time or two. The workers are usually pretty nice and the stores are always clean and well maintained. This particular location is a larger one considering it is no longer limited to a mall store and boasts a rather large and nice changing room. Pricing on lane Bryant items can be on the higher end. It is considered quality designed clothing. However they will run a good sale from time to time whether it is online only or in store. Overall, pretty nice option when it comes to woman's fashion. It makes the wife happy. And you know what they say. Happy wife, happy Life!

MISS BROOKLYN AND MISS LINDA ARE THEE BEST! so kind when i walked in and so incredibly helpful!…read moresuper bubbly women and i will definitely be back! left with 3 shirts and a great experience!

Ok... so my son graduated high school a couple weeks ago and with ten days to spare I ordered a…read morebunch of clothes on Lane Bryant for graduation week... I hate shopping in stores and a few days later three separate packages arrived on the same day... weird.. then slow, but sure packages came in.... most came after the graduation and I swore I would return everything I didn't love and cancel the card I got from Lane Bryant to order these clothes...2 weeks for deliveries is just too long in this day and age.... I hate returning things and was dreading this return... Ashley, at the Norwood store turned this all around with excellent customer service and a desire to "save" this customer.... I genuinely think she was just being a good person trying to make me feel better but she won this customer back... thank you Ashley... I buy most things off amazon but for special events I will shop in this store... thanks!

Slow service every time I visit this store…read more Selection is rather limited. I also wish the sales staff would not call me "sweetheart," etc. Very unprofessional. Don't patronize me just because I'm in my 70s.

I took my mom here about a month ago. Apparently she visits on a semi regular basis due to the…read morecoupons they send her. So make sure you sign up for that! She's always able to find something that she likes and of good quality - nice shirts, dresses, panties, etc. The people at this location were friendly and helpful. Also, the store wasn't busy so you could shop in peace.

As far as Lane Bryant in general, there are some things I really do not like about quite a few of…read morethe clothing styles they produce. It seems that past a certain size, sometimes they styles are just bizarre in their coloring and look like a garish tent. You don't have to look silly just to get clothes in your size, really. That's what costs Lane Bryant a star, really. The staff at this store are outstanding. Incredibly helpful, and will bend over backwards to help you in any way they can. They will measure you for a bra, you don't have to worry about being treated like a thief when you go the changing rooms, and they are accommodating for the husbands/boyfriends (like me) that go with their significant other to participate in the shopping. One of the best things about this store is the larger selection of items compared to many of the other Lane Bryant stores.

I am SO GLAD to see the other two reviews posted ... At least I know it's NOT JUST ME. I've been…read moreto other Lane Bryant locations with little to no problems. HOWEVER, the DEERFIELD store's customer service IS THE WORST I've ever experienced. This was NOT a one-time problem, but nearly EVERYTIME situation. EXACTLY LIKE the last two reviewers, the staff would stand around talking to each other while I waited & waited & waited to check-out. Upon arrival, NO ONE asked if I needed help NOR did they offer a dressing room. One of my last visits, I simply laid the merchandise on the counter and walked out. THEY LOST OVER $300 in sales that day. It's a shame ... because they do have items other store do not.

They closed the store in liberty center, so this is the closest one to me now. I was hesitant to go…read morein with all the negative reviews. Everyone was super helpful, and very nice. They helped me with an exchange and I was out the door quick. I will definitely be going back!

After going to multiple locations in Louisville, I'll make a special trip to go to this location. I…read morewent in recently for bras and was treated very well by one of the sales associates. I'm so indecisive when it comes to buying clothes and she was very patient with me, and I left with 3 new bras!

They're really overpriced and their clothing selection is just kind of meh. I find that torrid is…read morethe better option to shop at.

I had a bad experience with their bras. I bought 2 back in July and now they squeak. They don't…read morewanna stand behind their products. Lesson learned and they are overpriced!!!