TLDR; Condo inspector missed a crucial issue, could have cost (or indicated) tens of thousands of…read moredollars in damage, no responsibility taken. When you buy a condo, there are a few things in it that you would be expecting to use on an almost daily basis. Things like the washer, the dryer or the dishwasher. One would think that when you hire a company to do a $500 "Ultimate Condo Inspection", they would take these things into consideration, and spend a few minutes during their inspection to test. Well, not so with Pillar to Posts.  My mom used them to check out a condo that she was getting ready to buy. After closing the deal and moving into her new condo, she ran the first load of dishes. Within a few minutes, a noticeable amount of water began leaking from the bottom of the dishwasher and into the kitchen.  It immediately freaked her out, so she called me for assistance. Best case scenario, around $500-$1,000 to replace the dishwasher. Worst case scenario, tens of thousands of dollars in potential water damage to the unit or the units below over the last number of years. When you hire a professional to perform a home inspection, especially an "Ultimate Home Inspection", you'd expect them to stand behind their work, wouldn't you? With Pillar to Posts, this was not the case. We waited days between responses regarding the issue - even though it could have been a mistake indicating tens of thousands of dollars of damage. Even after multiple back and forths clearly stating that we wanted them to rectify the issue, they would not accept any responsibility for it. Their responses to this issue varied from "We only do a quick on/off test as a courtesy to you", "It's in the fine print that we're not required to test them", "Our inspection is not a warranty of any kind" to it was outside the scope of my inspection and even if I had checked it it may not have leaked for me". To the business, I would suggest updating your guidelines to spending an extra 10 minutes to test any water-connected appliances. To conclude, I would think twice before trusting this company with the inspection of your new home. If they miss a crucial part of the inspection, it could cost you tens of thousands of dollars without recourse from them.

I had a problem with a leak that many over a long period of time have tried to fix/find…read moreunsuccessfully. At the recommendation of our friends who had just had a home inspection done by them, we called Pillar to Post We received excellent friendly service, they had the right tools, were knowledgeable, thorough and went the extra mile for us, and it looks like they have been able to discern the problem and now we can go ahead getting the right people to fix it. What a relief! Thank you Marty and your team, you certainly went above and beyond to help us rectify this ongoing problem. A very grateful customer and I highly recommend them.

Allan from Canadian residential did an excellent job on our home, he gave a very well written…read morereport when the inspection was over without any hassle and he was there to answer any questions I had about it. I would highly recommend using Allan.

From the owner: Canadian Residential Inspection Services raises the bar in the home inspection industry when it…read morecomes to professionalism, code of ethics and conduct. All our inspectors receive intensive training and on-going support to ensure you receive a thorough, unbiased, professional inspection. Canadian Residential Inspection Services has the most user-friendly, comprehensive reporting system in the industry. When you choose Canadian you receive your inspection report on-site at the time of the inspection as well as a half-hour one-on-one personal consultation with the inspector.

The work done by Victoria Pro Siding was professional and exceptional in attention to detail and…read morequality. The Oakbay inspector stated the inspection for mock-up flashing and Tyvek was "one of the best he had ever seen. " The cost and time of the work was predetermined and completed on time. The quality exceeded our expectations. We are learning to hire people with the training and experience to complete a specific job. Victoria Pro Siding is certified in Hardie Plank installation. They explained the how and why of the work to meet the product warranty and importantly to avoid mold and other problems in the future. If your lucky enough to get a booking, I would say grab it. It is well worth the wait. Thank you, Michael, Vitaliy and Oleksandr for making this old house look like a home we are proud of.

We are very happy with the new gutters and downpipes installed by Best Gutters. They achieved…read moreexactly what we were hoping for, finishing the look of our new roof with a crisp clean line that complements the roof colour. They make the house look brand new. We are also very happy with their professional approach to both the initial consultation and the actual installation. Good suggestions, accompanied by careful workmanship are the key to success of any project, and they exemplified both. Plus, they are very approachable, good listeners, and comfortable to have on site.

We had a flood overnight coming from the ceiling in the entrance hallway. Lois was the first…read moreavailable plumber that morning. After cutting a large hole in the ceiling and having us turn various taps on and off for two and a half hours, she left without finding the problem. Following a period of time to allow the insulation to dry out, Lois returned as she and her partner were sure they figured out the cause of the flood. It was simply a re-run of the first visit and pure speculation that the overflow in one of the bathtubs could be the culprit. ( We noted that the bathtub was not used the day/night prior to the flood. ) In the end, it cost me almost $500.00 to have her troubleshoot and leave a ceiling requiring drywall repair. That, I'm sure will probably cost as much as it did to create the damage. I am a senior and I hate to admit that I still trust people to be honest and upfront, especially if they don't know what they are doing. Time and time again, I am proven wrong, but "hope springs eternal". Marie -T. R.

My tenants had a blocked sewer line and needed it fixed immediately. Lois and her partner were in…read morethe area and had it fixed in about an hour. Awesome service!