I really appreciate MaxRelax Spa reaching out to me and offering to make things right with my last experience. It shows me how important their customers are to them! My husband and I had a very nice massage and will be back again. Thank you for reaching out regarding my previous experience and providing an excellent service read more

This was the first full body massage I've ever received in my life, and it was absolutely amazing. The masseuse made me feel so relaxed, and I would highly recommend this place. The music in the room was very soothing, and it was very comfortable experience very much enjoyed it. read more

My husband and I had 1 hour massage and 30 min scrub for the first time at this place. He had a very painful scrub although he asked the lady Lulu to slow down she didnt. Doing it for the first time he thought this is supposed to be very painful so he tolerated it. I also had pain but i asked Helen to slow down and she did. When we came home my husband told me he has some pain and burning sensation on his back. When I looked at his back I was shocked. He had bruises. You can be the judge by seeing the picture. I sent the picture to the owner and not only they refused to do anything about or take any responsibility, they also accused me of lying. They said we don't know what happened after you went home basically accusing us of causing this at home. They said you should have said it right away. Although the burning sensation and pain showed up a few hours later. Anyhow, I don't recommend this place at all. Not only they are very unprofessional and accuse you of lying, they also make you in pain and cause you suffer and wont take responsibility for it. Please stay away from this place unless you want a very unpleasant experience. read more

MaxRelax Spa - Massage Near Me - Lake Forest, California

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I've been to this place many times and have had great experiences. However, when I went Thursday afternoon I didn't. I requested a massage with firm pressure and i don't feel like I got it at all. It felt as if my massage therapist was just rubbing on my back. The only pressure I got was on my neck which now hurts. I should have requested Lulu, who I always have great experiences with. read more

Great reflexology services will be back soon! Highly recommend if you have sore legs.

Since the last review, we have returned to give this place another shot. We are happy to report that the masseuses we've had have given us a much better experience. We do recommend this place - we particularly like how clean the place is! read more

I'm a big massage person and am always on the hunt for new massage joints to try. I got a groupon and decided to drop by since I was in the neighborhood to see if they could squeeze me in. I was told I could be seen at 2pm which I came back for. I guess they were running late and decided to offer me a complimentary short sauna session while I waited. That was very nice ! The bathroom was clean and spacious and the sauna was to die for. The massage and body scrub were great. I forgot to ask for my massage therapist's name but she was very attentive to me-asking if it was the right pressure and if I was in any pain. I definitely asleep and was semi conscious because it felt so good. She made an effort to converse with me when i turned over and she could see I was awake-nice ice breaker. My muscles were relaxed and my skin was smooth. Money well spent! I will be coming back and the prices are pretty reasonable! read more

I went here for a deep cleansing facial, after the first 15 minutes I realized the lady had never performed a facial before. After cleaning my face 10 times (Also rubbing over my eyelids) my skin was irritated. I asked her if she was going to do extractions, she did not understand English or most of what I was saying. After putting a rubbing alcohol pad in my nose, which I removed because it was burning my face. She used a suction machine to go over my skin which I thought was a Microderm abrasion type procedure. Well it wasn't. The machine got caught on two sections of my skin and now I have a hicky on my forehead, my skin was left raw and she used NO spa grade facial products at all, offered to put body moisturizer on my face post "facial", I politely declined. Do yourself a favor and DO NOT GO HERE for an skin pampering.. read more

MaxRelax Spa - Massage Near Me - Lake Forest, California

I've been coming here for awhile now and I have always enjoyed my massages. But be mindful the walls are thin and you can hear everything. Sometimes the workers talk to loud amongst themselves and I can hear them while trying to get my massage. Only complaint, overall very good. read more

BEST MASSAGE I'VE EVER HAD. My boyfriend and I did the couples massage. They ask you what intensity you'd like your massage. The place is very clean and professional. Atmosphere is peaceful. We had Elaine and Monica and I swear, Monica is the best. They ensure that you are enjoying your massage and that you are comfortable: I will be coming back for more, it's worth every penny. I just found my go to massage place! read more

Yes I was rubbed for 60 minutes. That's nice, but I scheduled deep tissue. I asked my person to go deeper more than a dozen times. I don't think she spoke English. Very frustrating. read more

Great Spa. Very professional. You go in tired and with muscle pain, and come out as light as a feather. See Coco, she is very professional.

Good place.. very clean.. super affordable. I have never had to wait, and always get same day appointment..

Monica gives the best facials ever. Super reasonable price. The spa looks brand new and is always spotless.

Wow.........Had a wonderful Anti-aging facial. I wasn't sure what to expect, but I was very impressed. The facial was coupled with a relaxing head, neck and shoulder massage. The setting is clean, serene and welcoming. The staff is friendly and they truly care about your well-being. I will be back to try a massage and monthly facials. read more

I would give them a 10 star, if I could! I was so satisfied with their service, the peaceful and clean atmosphere, and most importantly the wonderful full body massage!! Ella and Lucy were fantastic. The manager is super sweet and friendly. I was not happy at then end, when it was time to pay for the tip. I was told that the minimum tip should be $10 for each person, on top of what we already paid!! Why?! The tip is a tip?! We already paid for the massage. I would not mind paying it, but I don't think there should be expectations to pay a tip. We work every single day and don't get tips! Work is work and tip is just a bonus. I don't think I would want to go back given this kindda expectation. read more

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I often carry a lot of tension in my neck and shoulders, so I decided to come in today, and get the 30-min De-Stress (Upper Body) massage. I could feel myself relaxing, and almost fell asleep. I plan on coming in monthly now, to keep reducing my tension. I highly recommendMaxRelax Spa. read more

I booked a 60 min massage at the last minute and I'm glad they were able to take me on short notice. The experience was a mixed bag of positive and negative. The massage was an interesting combo of shiatsu and sports. It was so vigorous that there was no way I was going to relax, but I was in pain, so sleeping was not a priority. I am a massage therapist and I have a problem with my joints so I needed to request avoiding a couple of common moves most LMT use. My particular therapist did not speak English and I don't speak Chinese, so a third person was brought in to translate. Unfortunately, though I was explicit, the therapist tried to use those exact moves on me during the massage. I was able to stop her, but I'm left wondering what the translator actually said. If I had fallen asleep I could have been hurt. The facility was clean and quiet, but I was not offered the bathroom or the sauna. The massage oil was scented and smelled a lot like the pink soap you find in public restrooms, not great. The therapist did use a warm towel to wipe the oils before flipping, which I thought was a nice touch, but I could still smell it on my skin after I left. The therapist had a firm, consistent hand and she was as responsive as was possible with the language barrier. There was no work on the feet. My entire experience from walking in the door to walking out was exactly one hour. I know this because I sent a text when I walked in and checked my phone on the way out. I call foul on this. I doubt I received more than 45 minutes of service, while industry standard on a 60 min massage is 55 minutes of hands-on service. read more

Took my soon to be daughter-in-law in for a massage. She is planning a wedding and needed a minute. We had wonderful therapist and the massages were so good. For $55 an hour this worth every penny. Next time we decided we are going for the 90 minutes! Great place! read more

Nice clean place. My girlfriend and I had our annual birthday massage. Elaine and Lulu were very professional and sweet. Definitely will be back. read more

Super nice people I have to say the staff was very sweet and nice BUT I was there for a good massage and a good Sauna. None of which I got. The girl that did the massage was dressed up and looked beautiful just like a little model but she had no clue about how to give a massage to be honest lol. And the sauna was a joke. Beautiful bathroom and place but the electric sauna didn't warmup at all. I felt like sitting in my living room when I turn on the heater. So if you expect a spa or good Sauna session, this isn't a place to go to. But it looks clean and pretty. Wasn't enough for me. read more

My wife and I came in for hot stone and Swedish massage. Staff was friendly, as were the masseuse. The place was calm and relaxing. We had a great experience and will be coming back. read more

Hi, This place is very good based on the price you'll get a good service. They are very friendly and the have many rooms so you have a good chance to get your appointment whenever you want read more

I have been coming here many times Every time I felt so relaxed after the massage. Almost every massage therapist are doing a good job. This is going to be my to go please for Massage from now on. read more

I spoke to Monica from max relax spa and book an appointment for 3 people for a 90 min hot stone massage and a advanced hydrotherapy facial, I am telling you I haven't felt so welcomed and so relaxed and my skin was glowing and smooth. All three of of us we so relax by the end and energized, I would really recommend this place, the building is huge and is so clean, they have a very full menu of services and we enjoyed having some time to decompress, I will attach some photo of the place, it was spotless! read more

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Massage was okay but customer service is poor. After I paid no "thank you" or "bye have a nice day". Once you pay they are very rude and don't even acknowledge you. Won't be coming back. It doesn't cost anything to be nice and courteous to customers. Learn some basic customer service skills. read more

This was my first time here. Lulu gave me the massage. She did a great job! My back was hurting because stress at work usually makes my muscles in my back contract. She did a fantastic job relaxing my back muscles! I got the 60 minute deep tissue and I definitely think I will come back again for the 90 minute version. read more

I am max relaxed thanks to MONICA! Best massage I've ever had. I'm not even kidding, as soon as she put her hands on me, I went into a zen-like state from there on out. Monica truly has the 'magic touch!' I don't know how else to describe it. No resistance, tension, constant adjusting like I usually do. I just melted like butter. I think I even dozed off at some point. I don't like too much pressure when I get massages, and Monica gave me the perfect amount of pressure, very gentle. I came in for a prenatal massage and she made sure I was comfortable. All I can think about now is when am I coming back!! Monica, you have a gift!! read more

This is probably my favorite mini spa place. They just opened a month ago. I got the $99 package - 1hr massage, 1hr infrared sauna and 1hr facial. They are very good. The place is exquisite! This is now my go to relaxation place. Try it out. read more

MaxRelax Spa - Massage Near Me - Lake Forest, California

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First time getting 1 hour full body massage. Lulu did a great job. Same day appointment. Clean facility. Great massage for the price!

This spa just opened so I went in to check it out. So glad that I did! I treated myself to a 1 hour full body massage with hot stones. Everything is brand new and very clean. Nice decor and relaxing ambience too. My therapist was Amanda, she was very sweet and made me feel comfortable. She applied strong pressure which I liked, communicating with me to ensure my constant comfort. After the back massage she used hot towels to wipe the oil from my back, it felt soo relaxing! When I was done dressing she was outside the room with a cup of water. I liked it here and I want to bring my boyfriend next time for a couples session. read more

MaxRelax Spa - Massage Near Me - Lake Forest, California

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I LOVE THIS place!! I went in for a casual foot massage... which I've never had before & I was in heaven. Jenny went over time and def made this worth the money. I will for sure be coming back for the full body massage soon! read more

My husband booked a surprise birthday massage for him and I here. It was our first time having a massage here. We were asked to pay and tip right away which became awkward. We like to tip after service but their persistence made it uncomfortable so we went ahead anyway and tipped. We were then walked into a private room and without a word the massage therapist left the room and closed the door. We waited for about 7min sitting on the tables and 2 of them came back in and were surprised. She laughed and said we needed to undress and lie face down. I asked her if we needed to take everything off and she confirmed. They left and we undressed, a little uncomfortable as we have never done this before. While we were covered and face down on the table 2 massage therapists came in and said "Oh! ..Okay.." and immediately started speaking a different language to each other and laughing as quietly as they could. It was very uncomfortable. They laughed at us several times during the massage but, we weren't about to leave because we had paid and tipped previously. It seems like they make you pay first so they don't need to work on their customer service during the massage. What really made the experience the worst was when towards the end of my massage, my masseuse laid me face up and rubbed my face, then my head and began scratching at my scalp with her nails over and over and over. I told her it was painful and she stopped but laughed. After our massage I took my hair down and a clump of hair fell out with the roots attached. Hours later I'm still finding hair falling from the root. I don't usually have this issue with my hair falling out so I know it was her scratching. read more

I loved my experience at MaxRelax spa. I told the massage therapist the areas that needed extra attention, and she made sure to spend extra time there! Was the perfect amount of pressure, and everybody was very professional. Super affordable too! Will be going again. :) Thank you! read more

My experience with Max relax spa was great. I purchased a full body massage, and the lady who massaged me used oil as well. Over all was a great experience! Will be back! read more

Very good customer service! Coco did an amazing pregnancy massage. Way better then other (high end) places I've been. They were very careful and caring. I highly recommend! Great ambiance and quite/ private. read more

Second time coming here, I recommend Cindy or Coco! So relaxing and the best massage after an injury!

I loved the massage ! My massage therapist was very good and applied great pressure. She kept checking in with me and making sure I was happy with everything. The stones were perfect temperature and towels really nice and hot. Place very clean and I loved the music playing in background. So totally worth it! read more

My boyfriend and I have been twice thus far. We were able to make appointments for the same day, and come in. The receptionist has always been really friendly, and the message both times were great (deep tissue, swedish). The rooms are really clean and they have protective measures (masks/shields) for COVID-19. This will definitely be our go to message place! read more

Affordable and comfortable facility. loved my massage. Will definitely be back. Professional and courteous.