Not very impressed with my recent experience. Up until now I have been a recent customer of this cafe, unfortunately today has left a bitter taste in my mouth.
While I was munching away at my chicken Parma, I was horrified to find a long black hair in my meal. Not wanting to draw attention to this I quietly let the staff know what I had found, and had been offered this meal for free or a fresh one.. I obviously was not going to continue eating a hairy Parma so I agreed to a fresh one, assuming this would be on the house for my inconvenience of now waiting whilst my friends finished their food and feeling quite repulsed by my findings. While my friends were paying I reminded the waitress that my food was the one with the hair, she asked the manager what she can do and came back with "because you had a replacement meal, it will still be full price. Is that okay?" ..
Feeling quite awkward, I handed over the money as there was no manager in sight to discuss the situation and didn't want to waste time going back and forth.
I hope my $30 has gone towards some hair nets as I won't be eating there again, and wouldn't want anybody else left in this hairy situation. read more