A really cool concept! This is why they score 2 stars from me. If you are like me and enjoy scoring good deals you will love being a Buyer thru MaxSold. If you put in the time, you find good deals and love it! I could also see how being a Seller thru MaxSold would also be very rewarding. If you are moving in a rush or need to get rid of a lot of stuff and are perhaps too lazy to do it on your own, a MaxSold team will come in and do it all for you. So far so positive! However now personally being a part of the MaxSold community for a month partaking in 3 auctions, I have experienced anything less then support from their "support staff." This has really affected my overall impression of the company this explaining my 2 stars. I've had a conflict with the seller of 1 auction in which they did not hold their end of the MaxSolds expectations, however I've realize now that MaxSold seems to side with the Sellers (no matter what their level of competence is) at all times because I suppose it's the sellers that make MaxSold the money. They really made me feel like they didn't care about me as the Buyer. Regardless of whether or not I followed their expectation list and the Buyer didn't I was disregarded and treated poorly. During another experience in which I contacted support asking for, well support... the girl replied with a message so passive aggressive and condescending it really made me lose faith in the MaxSold support department. I may continue looking for deals from time to time thru MaxSold, but I definitely won't trust them any longer. I also know that if I ever have a question or need their support, I could just take a hike. read more

Items listed were not as represented. Absolute garbage. Because I was so shocked and didn't deal with it until I got home an confirmed the trash condition, Maxsold said " too bad". I WILL NEVER DEAL WITH THEM AGAIN. DONT TRUST ANYTHING THEY POST. read more

They make me drive for more than an hour each way to tell me they switch the pick up date, waste of time and Money. Ask if they can be shipped to me to make things right , they declined 2nd time in 3 years, im done with this people read more

purchased three different times and all went very well! Bidding is simple and straightforwar.

Their customer service leaves much to be desired! Due to a family emergency I had to contact Maxsold to change my pickup time from 10am to 7 pm. I did pickup my 'winnings' at the new time. The next day I received a nasty email from Maxsold saying I did not pickup my items at 10:00 saying the seller was NOT wiling to allow me to pick them up after the fact! I forwarded them a copy of their email with the updated pickup time and a photo of the items on my dining room table! Their 'apology' was so insincere! I have since had more unsatisfactory dealings with them, after I pickup my latest winnings I shall be deleting my account. read more

Maxsold - Sellers beware! For the seller, maxsold is a complete rip-off. Their fees ensure that you get almost nothing for the items being sold while they walk away with most the proceeds from the sale! As an example: If you had 40-50 items for sell and they somehow raised $2000 in bids ($40 to $50 on each item/lot - which incidently definitely doesn't happen - most winning bids are well below that value); then Maxsold would charge the $800 set-up fee plus 30% or $300 (which ever is greater) on the total value of the sale - an additional $600 to Maxsold. Therefore, of the total $2000 in bids, the seller only receives $600 and maxsold walks away with $1400. Additionally, maxsold charges the buyer 15% surcharge on the value of the bids which for $2000 would be $300. The end result of the sale is that Maxsold walks away with $1700 for the sale and the seller only gets $600!!! read more

Read the other reviews, folks, I'm not alone here. You may find a great deal, but dealing with some (not all) of the on-site staff makes you wonder if it was worth it. Unprofessional staff, who don't know how to be helpful, and treat customers with courtesy and respect, end up ruining the entire buyer experience. What's funny is that staff were frantic about my arrival without wrapping paper (heavens!), meanwhile NO ONE asked me for I.D., nor did they make me sign to acknowledge pick-up. Amateurs! Hilarious! Be sure you really need that piece of junk nobody else wants, because everything that happens after you submit the winning bid, sadly, is straight downhill. read more

I'd be very cautious in dealing with Maxsold as it is truly a matter of 'Buyer Beware". I bought a ring through MaxSold advertised as a natural Sapphire of 6.5 carats only to discover, after getting a professional appraisal, that it was dyed jadeite and of very little value. I wish there was some way I could warn other purchasers who bought jewelry at the same time from these people. I'll now be taking them to Small Claims Court because of their clear dishonesty, and will win because the evidence against them is overwhelming. It is a good concept, as PJ mentioned, but the chances of a scam are just too great. Because there is no customer support, with false and unverified claims being made as to what is being offered, this company will likely be a short term venture. read more

Do not hire this company to sell your furniture and belongings! My parents used this service to sell their high-quality furniture when downsizing to a smaller home and were absolutely taken advantage of. Before they were hired the company boasted about the success experienced by their previous clients, but this quickly became less and less evident as the sale finalized and beautiful pieces of furniture from Ethan Allen, Bombay, etc. sold for less than $10. When they came back to organize the pick up day one of the staff then mentioned how often entire living room sets sell to individuals for less than $25. Had they been told that information beforehand, my parents would not have gone through with the contract. This company is misleading and taking advantage of people. 10/10 do not recommend. read more

I would not say they have a lot of integrity. I think it is a bit despicable the way they separate furniture sets to encourage a bidding war. I understand that someone might not to buy a whole bedroom suite and maybe just want to dresser so I get why they would separate larger lots. But to take dining room chairs and split them into two lots of three chairs is just Max Sold's way of trying to get people to bid against each other to drive up the price. Ya, I know they make more this way but it is sleazy. read more

Very disappointed in the customer service! The onsite Maxsold staff gave the items I purchased to someone else. They argued with me saying they gave them to me and did not even apologize, just walked away. So I wasted my money and time. Definitely buyer beware. read more

Do NOT use this company's services to sell your furniture! To begin with, the pictures they take to put on their site are terrible and make your high-quality items look like absolute junk. To add, the "lots" of items they compile together make no sense and decrease the likelihood of getting a decent bid. Finally, they only serve a low-budget customer base that enables people to take advantage of the clients hosting the actual sale. They are forthcoming with the lack of a minimum bid; however, they really downplay this aspect prior to signing the contract and then provide tons of stories of previous sales that went for ridiculously low prices after the sale has finalized. MaxSold is misleading, their team has zero tact, and they are in the business of exploiting people. You will be lucky to breakeven after paying their fee -- expect your items to go for $5 or less. You will honestly feel better about donating your stuff than selling it with this company. read more

I am a first time bidder through this company, got a great deal I thought, was happy with my items, BUT, the people greeting me were less than friendly. In fact I was talking with one of the women that was working there, checking the list and having me initial that I did, indeed get my items, and she just walked away, no interaction other than getting my initials on paper! My items were all over this large home, that we had to find and haul ourselves, which it states we have to load our items, I get that, but all other items that had been won by others, were placed in collections of what they won, making it easier for them to grab and go, but ours being outdoor items, were still all around the house, on the deck, around in a back yard, some in the house, it was mess trying to grab and go with the two of us. Then getting pressure from the Maxsold people to load and move our truck to make it easier for others to easily grab their items that were so neatly placed in groups. I don't mind loading my own items, but it would be nice if they treated all the winners items the same, and, if they were a bit nicer to ALL patrons! I may search other auctions, not sure yet if I want to deal with their being snobby! I realize they make their money off the seller, but if the buyer didn't buy, then you'd have no business, so may I suggest they are friendlier! If you don't want to interact kindly with the winners and make their experience a good one, than get out of the business! My experience was with the Mukilteo, WA auction. Sad part is, even though these Yelp reviews are good to have, it's doubtful that Maxsold people will see it, and that's the point of them! read more