They never return calls anymore. I have used them three times in the past. The work was good. If…read moreit's not a big money job, they don't want deal with it. They are more commercially oriented.

Excellent service! I have used them for residential and through business. They always go out of…read moretheir way to fix your issue while not gauging you for service you do not need. Whether a large job or small, I highly recommend!

Knowledgeable, friendly, and did a good job at a fair price. Dylan troubleshot the problem and…read morefound a great deal on a replacement air handler that matched my heat pump 2 hours away. He even picked it up, delivered it, installed it, tested it, and even did some preventative maintenance and cleaning on my outdoor unit while he was at it. I will definitely use him again.

3 years later and still dealing with this bullshit of a job for Ac unit. He installed half ass,…read moredidn't install coils, or a vent on the hot water. Used fire caulking as sealant. Redid wires that about caught our house on fire, and now finding in the attic where he spliced into a 3way switch amd ran a jump off of it, which has continued to blow lights. Electrician is having to put in new wires and breakers due to the fire hazard.

Same day A/C repair in heat wave (due to cancellation). Very prompt, courteous and professional…read more Fixed A/C in less than an hour. Area left completely clean after repair.

This place was just awful to do business with. Their office staff was very rude when trying to…read moreschedule an appointment for someone to come fix my heating/AC unit. I didn't get as far as a field worker coming out. Being talked down to was where I drew the line. I won't do business with people who find it acceptable to talk to their customers that way. If I'm paying for a service I expect to be treated with respect.

I picked Next Generation GayLen Plumbing purely because I saw the word gay in the name and said,…read more"That's my people." And listen... best decision I've ever made besides coming out and getting a Dyson. The plumber showed up ON TIME (which in gay time is basically early), smelled like cedarwood and confidence, and fixed my sink like he was auditioning for HGTV. He even complimented my houseplants?? Like sir, do you want a tip or a date? The job? Flawless. My pipes haven't been this tight since Beyoncé dropped "Homecoming." Water pressure? Giving power top. Clean-up? He left the place neater than when he came in. I almost cried. So yeah. Call it fate, call it branding genius, but this gay went with GayLen and I will NEVER go back.

Trevor with Gaylen Plumbing came to my mother's house that is for sale. He was very personable and…read moreeager to solve my problem. He ran an auger through the sewer line and bored out some tree roots. The price was amazingly reasonable especially compared to the plumber a potential buyer brought in who said it needed a $10,000 repair. It's always nice to find tradesmen who are honest and reasonably priced.

I have used McKinney Plumbing numerous times. Several times I have had to have them come back to…read morerepair what they fixed because it was already leaking on the same day they fixed what ever I needed fixed. (I have owned many homes at the same time here for years) What really burned me was the last bill I got from them. They charged me over $450 for a small (less than an hour) job they did for me. How did they get the bill that high you may ask? They itemized every thing in lieu of their hourly rate. Mind you that I had everything they needed to complete the work on site. I have had numerous rental homes in the Joplin area for over 10 years, so I am not exactly a novice. I had never had them bill me in this fashion before. My husband and I were obviously not happy. My husband tried to call Gary to no avail. I agree with AJ that Gary avoids discussions about his billing practices. I paid the bill on the same day the work was done, as I always do. That was the last job they will ever do for me. They lost our business because of GARY MCKINNEY'S unwillingness to have a conversation about his apparently new billing practice. Had I known that he was going to Itemize everything on that visit there were several things (nearly all) I would have done myself. HOMEOWNER BEWARE if you choose to use their services you may encounter the following: Repeated calls to fix the same issue that they just fixed. Billing practices that are inconsistent. They may bill you one way one time and then a totally different way another time. Stonewalling when you have a problem that you would like addressed. Gary will not talk to you if you have a problem. Now, obviously my experiences with them have not been all negative. I'm just saying beware. Good Luck!

What started as a 5-star experience has sadly become a 1-star (zero star?) experience and a…read morerecommendation to not do business with this company. It has to do with communication and honesty and follow-up. We had a great experience with Gary's crew when fixing some plumbing issues at a rental property we invested in about a year and 1/2 ago. They were timely, they did solid work, the price was reasonable, and the quote, invoicing and payment process was easy. Cut to 3 months later and we had gone out of town for work for 5 months. Our adult daughter was house sitting. The temperature dial on our shower broke and we told her to call Gary. He sent someone out who wanted to take the part away to do some research, but we had already done the research and knew that the thermostat needed to be replaced. It would've been (was, ultimately by another plumber) about a 1-hour job. Even though our daughter asked the plumber on-site to not go do any research, he took off and started making calls and visits to figure out how to do what we'd already said needed to be done. We never heard back, so we had another plumber come and do the job... that was until we received a bill for $170 for the plumber's time to do research we didn't need performed. Originally the bill was coming to our daughter's boyfriend (who signed for the quote visit), and when the first one arrived, I called long-distance to talk to them to explain the bill amount was bogus and we'd pay for the house-call. I left 2 messages and never got a reply. When we got back, I got another bill, finally in my name, and called them twice before speaking to a gal in their office and re-explained what had happened. She said she would have Gary call me back to discuss and we left it at that. He never called back... I don't know why, I was nothing but courteous and professional, and felt it was totally fair to pay for the house-call. We planned on doing years of business with this man and his company. Now it's months later and I've had to leave town again to care for an elderly family member out of state, and now my daughter sends me a picture of a bill... the bill that I never got the call back on has been turned over to a collection agency. Unbelievable! No calls back and instead of facing me and discussing what happened, he just writes off our family and our business and sends the bill to collections. I run my own small business, and I would never do this to a customer, so I'm sad to be writing this review. This guy is willing to lose lifetime customers - not only me, but my family and friends born, raised and still living in Joplin over what amounts to $110. It's petty, incredibly rude, and bad business. I don't recommend hiring Gary McKinney plumbing even though their work is solid, because their backbone is not.

Strongly recommend this service. His work ethic is commendable and one I haven't seen for a while…read more He stayed to make sure everything was right. I will be contacting him in the spring when the next project is due. Thanks Ryan

Wow, what a contrast to so many locally owned companies! As soon as I made the appointment to have…read moreour ducts cleaned, I got a text and email confirming the information. On the morning of the appointment I received a text message with the names of the men who would be coming to my house. About 20 minutes out I received a courtesy call from one of them telling me they were about 20 minutes out. They arrived right at the appointment time originally set. They were happy, eager to work, answered questions, offered suggestions, let us watch them work and see the issues they saw in their 'scope' they put in one of the vents. They picked up after themselves, either took their shoes off in the house or covered them with dust covers - very professional and pleasant to talk to. They offer several services, one of one is a heavy plastic/rubber sheeting in the crawl space that seals the space completely - after our experience today we will for sure use them for this service. Great company!

Just hired these guys this week and very pleased! He was in and out in less than an hour. $120…read morefor 4 normal size rooms. No mess and all the high traffic areas now look like the rest. Definitely recommend these guys!

I've tried several Electric groups in the area and All Star is, by far, the best! Courteous,…read moreexperienced and reasonably priced, are the hallmarks of this company. Without hesitation, I recommend this organization!

First, they inspected the wrong dock. After I paid for failed dock electrical inspection on the…read morecorrect dock, they promised I'd get a list of deficiencies and a quote to repair and complete the approved inspection. Had to call multiple times to get a receipt with a list of deficiencies. Never would provide a quote to complete repairs and finalize the approved inspection. Called repeatedly and they never would respond or get me the quote I needed. The money I spent with them was wasted and I used a different company that provided much better service to complete the work.