They came out and installed my new whirlpool tub. They were very courteous and knew what they were…read moredoing. A little expensive but worth it.

Zap Plumbing is an excellent Company- They respond timely and assessed our situation- The…read moreTechnician was Brian. He was very helpful and patient with us older people...That alone was greatly appreciated...we had this company recommended to us and we now, highly recommend them . We are very fortunate to have companies like ZAP in Grove,OK...Today was a learning experience for us, which turned out to be a minor fix...with good advice. We highly recommend this company...Keep up the good work and thank you for your help, Trish Mullins

Same day A/C repair in heat wave (due to cancellation). Very prompt, courteous and professional…read more Fixed A/C in less than an hour. Area left completely clean after repair.

This place was just awful to do business with. Their office staff was very rude when trying to…read moreschedule an appointment for someone to come fix my heating/AC unit. I didn't get as far as a field worker coming out. Being talked down to was where I drew the line. I won't do business with people who find it acceptable to talk to their customers that way. If I'm paying for a service I expect to be treated with respect.

Had a AC failure in the dead of summer with temps in the 90°+. Called at 2:30pm on a Monday. Had a…read moretech onsite an hour later. Chris their tech listened to the symptons and jumped right into troubleshooting the issue. Determined the issue informed me that the part needed would'nt be available untill Tuesday morning. The next morning they called first thing and informed me they were on their way. An hour 15 min. later the problem was fixed and running again as it should. I can't stress enough the quality and professionalism that this company truely provides. They even took a loss in cost and charged me less than they quoted. They are the ONLY Heat and Air company I will ever use again. Old school honesty and AAA+ service Thanks Dustin, Chris, Joe.

Pleasure, quality of our lives much improved. We had water intrusion under our home necessitating…read moreduct replacement and a new a/c heating system due to mold and rust issues. one can really tell our old system is gone by the air quality and the very quiet system they installed.

Knowledgeable, friendly, and did a good job at a fair price. Dylan troubleshot the problem and…read morefound a great deal on a replacement air handler that matched my heat pump 2 hours away. He even picked it up, delivered it, installed it, tested it, and even did some preventative maintenance and cleaning on my outdoor unit while he was at it. I will definitely use him again.

3 years later and still dealing with this bullshit of a job for Ac unit. He installed half ass,…read moredidn't install coils, or a vent on the hot water. Used fire caulking as sealant. Redid wires that about caught our house on fire, and now finding in the attic where he spliced into a 3way switch amd ran a jump off of it, which has continued to blow lights. Electrician is having to put in new wires and breakers due to the fire hazard.

Called and he came right out. Great service! He left to give me a price which was very…read morecompetitive.

Came over and replaced the receptacles in a house virtually behind his business. Charged over $700…read moreand left screws, and old receptacles just laying in the house on the floor. Didn't replace receptacles in the garage. Certainly didn't feel like we got treated good on this job.

I have used McKinney Plumbing numerous times. Several times I have had to have them come back to…read morerepair what they fixed because it was already leaking on the same day they fixed what ever I needed fixed. (I have owned many homes at the same time here for years) What really burned me was the last bill I got from them. They charged me over $450 for a small (less than an hour) job they did for me. How did they get the bill that high you may ask? They itemized every thing in lieu of their hourly rate. Mind you that I had everything they needed to complete the work on site. I have had numerous rental homes in the Joplin area for over 10 years, so I am not exactly a novice. I had never had them bill me in this fashion before. My husband and I were obviously not happy. My husband tried to call Gary to no avail. I agree with AJ that Gary avoids discussions about his billing practices. I paid the bill on the same day the work was done, as I always do. That was the last job they will ever do for me. They lost our business because of GARY MCKINNEY'S unwillingness to have a conversation about his apparently new billing practice. Had I known that he was going to Itemize everything on that visit there were several things (nearly all) I would have done myself. HOMEOWNER BEWARE if you choose to use their services you may encounter the following: Repeated calls to fix the same issue that they just fixed. Billing practices that are inconsistent. They may bill you one way one time and then a totally different way another time. Stonewalling when you have a problem that you would like addressed. Gary will not talk to you if you have a problem. Now, obviously my experiences with them have not been all negative. I'm just saying beware. Good Luck!

What started as a 5-star experience has sadly become a 1-star (zero star?) experience and a…read morerecommendation to not do business with this company. It has to do with communication and honesty and follow-up. We had a great experience with Gary's crew when fixing some plumbing issues at a rental property we invested in about a year and 1/2 ago. They were timely, they did solid work, the price was reasonable, and the quote, invoicing and payment process was easy. Cut to 3 months later and we had gone out of town for work for 5 months. Our adult daughter was house sitting. The temperature dial on our shower broke and we told her to call Gary. He sent someone out who wanted to take the part away to do some research, but we had already done the research and knew that the thermostat needed to be replaced. It would've been (was, ultimately by another plumber) about a 1-hour job. Even though our daughter asked the plumber on-site to not go do any research, he took off and started making calls and visits to figure out how to do what we'd already said needed to be done. We never heard back, so we had another plumber come and do the job... that was until we received a bill for $170 for the plumber's time to do research we didn't need performed. Originally the bill was coming to our daughter's boyfriend (who signed for the quote visit), and when the first one arrived, I called long-distance to talk to them to explain the bill amount was bogus and we'd pay for the house-call. I left 2 messages and never got a reply. When we got back, I got another bill, finally in my name, and called them twice before speaking to a gal in their office and re-explained what had happened. She said she would have Gary call me back to discuss and we left it at that. He never called back... I don't know why, I was nothing but courteous and professional, and felt it was totally fair to pay for the house-call. We planned on doing years of business with this man and his company. Now it's months later and I've had to leave town again to care for an elderly family member out of state, and now my daughter sends me a picture of a bill... the bill that I never got the call back on has been turned over to a collection agency. Unbelievable! No calls back and instead of facing me and discussing what happened, he just writes off our family and our business and sends the bill to collections. I run my own small business, and I would never do this to a customer, so I'm sad to be writing this review. This guy is willing to lose lifetime customers - not only me, but my family and friends born, raised and still living in Joplin over what amounts to $110. It's petty, incredibly rude, and bad business. I don't recommend hiring Gary McKinney plumbing even though their work is solid, because their backbone is not.

Strongly recommend this service. His work ethic is commendable and one I haven't seen for a while…read more He stayed to make sure everything was right. I will be contacting him in the spring when the next project is due. Thanks Ryan

Hired to do interior painting and replace old metal roof on a porch. We agreed on a price. He…read morewanted a third of the estimate paid up front. I agreed and gave him a check for several thousand dollars. I provided the paint. He painted about a fourth of the total and never came back. I texted and called trying to get an update on when he was returning. I got no response. Ryan, no amount of money can buy you integrity, honesty, or character. I might have lost money on you but you have lost a lot more. DO NOT USE THIS BUSINESS FOR ANY PROJECTS. EVER.​

Over 40 years in business says it all. Famliy owned and very trust worthyread more

They are an established company with over 40 years of being in business they are honest and…read morereliable i would definitely recommend them