The staff is very nice and hotel is clean. It's well located and there's plenty of parking…read more However, don't accept to stay in rooms by pool. It is way too loud. The food is very good, just be patient during breakfast time.

The hotel is just a few blocks from the main square and Ave de Los Frailes. We stayed for two…read morenights while visiting nearby ruins and cenotes. The food was very good and the cocktails were excellent. I definitely recommended staying here and spending time in Valladolid and the surrounding villages in addition to the usual spots like Chichén Itzá. One thing I would recommend to management: provide foam ear plugs to the guests. There are noisy dogs in the neighborhood and our room was above the kitchen which got a little noisy in the AM. We planned to get up early anyway so it worked out for us.

It is not a fancy place, but for the price, it is perfectly acceptable. The location is great! You…read moreare 10 minutes away from Chichen Itza and literally across the street from the Ik Kil Cenote. Breakfast is included, which was some eggs with ham and a nice basket of bread. It starts early and checkout is at noon, which was great because we were able to go see Chichin Itza in the morning before the crowds and return to check out. The food at the restaurant was also pretty good and they do not charge you an arm and a leg. WiFi is not good unless you are next to the office by the way.

If you're looking for a 5 star resort experience, keep looking, otherwise if you need an…read moreaffordable, comfortable place to stay, this is your spot. Recently, we stayed here the night before visiting Chichen Itza, and I do recommend it since it's pretty close to the ruins and it's right across the street from the Ik Kil Cenote. I stayed here years ago and a lot seems to have changed and still staying the same. The rooms are pretty basic, but the AC worked wonderfully. You will get some bugs in your room, but that's part of the charm of being in the Yucatan. The water pressure in the shower still was very weak, and the bathroom isn't sealed off to the outside, except for a screen. I guess it's to let the humidity escape. They do offer a complimentary shuttle to chichen itza. Also there is an on site restaurant that serves food. There really isn't anything nearby, so either you're eating here, or you're bringing in food from elsewhere.

I am in awe of how kind and generous everyone was with us during our two night stay here. The rooms…read morewere clean and tidy, clean bathrooms. The staff was amazingly accommodating and lovingly kind. The breakfast provided diversity, while highlighting the Yucatán cuisine.

This place was amazing. It is right downtown. The room was nice and clean. The people who worked…read morethere were all awesome. There is wifi. They serve an wonderful breakfast every morning with the best coffee. Absolutely one of my favorite places I have ever stayed. Highly recommended. If I find myself in Vallodolid again this is where I will stay!

Less than a mile from the downtown, this beautiful hotel, is where we chose to stay. Great customer…read moreservice and support. Good price for being in a tourist town. We tip our hats to Florencio in the restaurant, he was the sweetest and very attentive, and Fernando for taking care of us from day 1. Everyone here was kind, helpful, and gave us pointers for our time around Valladolid.

Great spot to stay and relax highly recommend Clean,…read morefriendly, not pricey You can rent scooters and you do all the activities by yourself more fun and free.

I wanted to spend the night in the area in order to beat the tour buses and get some clear…read morephotographs. Just a 5 minute walk away from the ruins, it's the perfect place to spend the night. There is nothing to dislike about this hotel. The hotel is very clean and well kept. The staff is very attentive and hospitable. The pool is constantly cleaned throughout the day and the restaurant is open all day (try the sopa de lima, you can thank me later). Hotel rates are best if booked directly through their website versus a third party website.

This is by far the cheapest hotel at Chichen Itza's hotel zone. Staying here will grant you access…read morethrough the back door of Chichen Itza, easily accessible within walking distance. If you want to beat the crowd to see the pyramid, but not willing to pay exorbitant price of Mayaland, this is the place for you. The hotel itself is very clean & homey. The room is smallish - it has a cute layout & we love the bed nook, but there is no space to put your suitcase. AC unit works fine though a bit noisy. Infant crib is very uncomfortable. Restaurant at the hotel is decent. Wifi only works in the lobby. What I love the most about this place - it is very quiet here at night, save for the crickets and cicadas, but once the day breaks.. the whole place suddenly comes alive with birds chirping right outside your window. That's a pretty great alarm clock if you ask me.

The worst place ever. We had a package deal to have lunch here after visiting chichen itza and…read moreik-kil . The food was awful and the service was worse. Stay away from this place

My boyfriend and I stayed at Hotel Chichen Itza for two nights. We had originally booked Stardust…read moreInn for $22 a night. Upon arriving at Stardust Inn we did not feel safe at all. Not only was it abandoned but the mattresses were filthy and the windows could not lock. We looked up the hotel down the street which happened to be Hotel Chichen Itza for $40 a night. It was well worth it. I highly recommend anyone thinking about staying at Stardust Inn to spend the extra $18 and stay at Hotel Chichen Itza instead. The main lobby is open and under a huge bungalow type roof. The front lobby is essentially outside. There is a fountain with a mariachi band made of metal standing in front of the fountain. An old carriage decorates a corner of the bungalow lobby. Plants climb up and down the walls. We even saw a kitten that wandered around the grounds. It was a huge relief seeing such a quaint hotel after looking at Stardust Inn. Not only did Hotel Chichen Itza have free wifi but it also had hot water and a friendly staff. We had no problem checking in after booking the reservation on my cell phone. The backyard was like a hidden oasis in Piste. It had a nice pool with lounge chairs and tables. The pool area was clean and next to the hotel's restaurant which had delicious food. Plants and flowers made the grounds look lush. The service was good and our waiters were very friendly with suggestions on local cuisine. My boyfriend and I both ate the Yucatan specials. They were savory and the meal was cheap! The location of the hotel was good. It was about a five-minute drive to Chichen-Itza and located in Piste so we could walk around the town and look at souvenirs. One thing to note about this area though is the number of bugs and insects you will see. There is a lot of plant life and the area has a jungle-like feel. There are insects everywhere including the restaurant in the hotel. The room was comfortable and cool. The A.C worked wonderfully. The room was large and the bed was soft. We had a room on the second floor facing the street. There was more noise due to being next to the street but we didn't mind. The water pressure in the bathroom was good and the hot water worked fine. We also loved their oatmeal soap. It smelled so good. We even used it for the rest of our trip after leaving Piste. One thing I do want to say about the bathroom is it smells terrible. It smells like jungle mixed with sewage, but hey, for $40 a night in a prime location with a good restaurant, and a comfortable bed, we didn't mind. The wifi is also spotty but will work if there are not a lot of guests in the hotel. We essentially only needed a safe and comfortable place to sleep and rest and that's exactly what we got at Hotel Chichen Itza. Overall it was a positive experience and I would stay here again.

We stayed in this amazing boutique hotel Christmas 2019, and I can't say enough great things about…read moreit! Tucked in off the street, you would have no idea the gorgeous grounds and cabanas were back there. There is art created by local artists everywhere and swimming in the naturally heated cenote under the hotel can't be missed. The staff were amazing, welcoming and friendly-one even took the time to give me some Mayan language lessons (it is spoken extensively in this part of the Yucatan). But hands down my favorite part was their in house tequila! I kid you not, the smoothest, best tequila I have ever had! They give you a free shot when you arrive and sell it for $11(!) a bottle. We went home last year with 4 bottles, and even made a day trip there just last week to get more. The only down side is that you cannot walk to the main square from Zentik, but even with that, I don't imagine we will stay anywhere else on a trip to Vallodalid.

Extremely relaxing hotel. If you're trying to get away from the hustle and bustle of life I…read moredefinitely recommend. It's located in Valladolid, small quiet beautiful town in the heart of Quintana Roo. The main attraction is the zen environment this location has offered. The underground hot spring is perfect to relax and regroup. The ambiance is amazing. I also recommend their massages to top of your stay! Definitely will be returning and encourage you to visit especially after this awful pandemic.

Huge factory disguised in a tradiinional charm hotel. Very impersonal. Bar & Room service closed at…read more10:30 pm. 3x I was told that my pre-paid breakfsat was not included, and finally the pre-paid included breakfast was a reduced list, anything from an expresso to a pancake being on the "not included menu". All extras have to ve paid on the spot, no option to charge the room. Apparently many better boutique-hotel options in this town

Eating breakfast in the courtyard and having dinner and drinks on the rooftop patio was its own…read morevibe. Views here are just gorgeous.

Hacienda Kaan AC can be very difficult to find if you attempt to use Google Maps or any of the…read morelisted addresses. Save yourself some stress and please use our directions to drive to this wonderful establishment: From Cancun/Airport - Take 307 to 180 to 180D (basically follow the signs to Valladolid/Merida). Be warned, this is a toll road. It costs about 300 pesos and they do not accept foreign currency or credit cards. The cost is about $15-20 USD, but will save you about 90minutes. Since it is a toll road, there are no towns or gas stations till you hit Valladolid (about 90km). After about an hour (we drove the speed limit), take 295 South towards Valladolid. At the roundabout, follow the signs to Cancun via 180 (the Northeastern part of the "wheel" if you look at a map). At the stop sign, take a left and cross over the highway and 2 exit/entrance ramps to the Hotel (It's a huge sign/gated entrance). If you see Mayapan Traditional Agave Distillery, you've gone West instead of East. If you see the police stop in Valladolid, you've gone too far and do not use the 180 that runs through town; it will take you all the way to Tulum. Five Stars isn't enough to describe how amazing Hacienda Kaan AC. A hidden gem in the Yucatan that has set the standard for all of our future stays at any Resort/Bed & Breakfast. We were hesitant to write this review, because we thought about keeping it for ourselves and the locals that visit here often. If you are looking for a combination of rest and adventure, look no further. The Hacienda, itself, is rich in history, which is detailed in a book written in 1864. The book, "El Filibustero" described the adventure and love story of a pirate that resulted in the property that is translated from Mayan to mean "High in the Sky," hence the hotel's other name "El Olimpo." Even the main building, El Castillo, was reconstructed from the archaeological remains of a 16th century castle (large pictures of the site are located in the resorts restaurant) and contains an extensive collection of artwork from that period. Yes, you are literally staying in a museum and historical site located in the heart of the Yucatan. More on adventure: We highly recommend that you have your own transportation if you decide to stay here. The hotel is located 15minutes North of ancient city of Valladolid, a great place for strolling through its colonial-era stone streets to visit extremely tourist friendly restaurants, chapels, markets, and cenotes. Three major Mayan Ruins are located within driving distance: Chichen Itza, Ek' Balam, and Coba (the last is located in Quintana Roo half way between the hotel and the ocean), Many cenotes are located around the hotel in addition to their own private one (the mechanism used for raising and lowering people looks ancient and scary - we don't think it has been in operation for years). More on relaxation: During your stay, you can enjoy their pools, wander the grounds, or just relax in their comfortable rooms with jetted tubs and powerful AC units. You'll basically have your own private Butler that works the grounds and the restaurant. Edwardo worked two of the three nights that we visited. English was not his first language, but he was extremely patient and friendly. Helping us despite our horrid Spanish (we've gotten rusty over the last ten years since living in Juarez) and teaching us some Mayan in the process: "Ni'bo'olal!". Each stay comes with a complimentary breakfast at their restaurant too (Please see our separate review for the restaurant). I could write pages on how amazing and relaxing our stay was Hacienda Kaan AC. We'd love to return and, if your looking for an amazing hotel on your adventures in the Yucatan, we suggest you that you plan your stay here.

Found this gem on Yelp. Beautiful Hacienda full of history. The grounds are gorgeous, and the new…read morerooms are fantastic. The staff is friendly, and willing to share the stories they know about the place. It's so nice to stay in a place so full of history, and that is keeping its charm and not becoming another touristy place changing to suit the patrons. My only complaint is that when I asked for Chocolate (Mexican hot chocolate) for breakfast, they offered me chocomilk (which is like nesquick). But I did have some great Mexican eggs and conchas. This is a great place to

We stayed for two nights in March, and it was not bad…read more Positives + The beds were comfortable by my expectations of rock hard beds in Mexico. + The water was HOT and the pressure was great. + Location was easy to access from the main street in town and walking distance to the town center and lots of cute parks. + Private lot parking was great to have. Negatives - When we arrived, they charged us an extra $10 per night for a second guest, and then put us in a room with 2 queen beds versus a king as requested. I'm not sure if they thought we weren't a couple or if they didn't have our originally requested room ready. We probably should have inquired about this more. - In our room, the two beds didn't fit the space. You could barely squeeze by one in the doorway, and the other blocked the door to get to the balcony. - We were in room 19 on the second floor and at the end, so we had no wifi in our room at all. - No filtered water in a dispenser was available in the lobby. I might stay again, but I'd definitely compare other similarly priced area hotels.

Incredibly adorable budget friendly hotel 2 blocks from the main square in Valladolid. Room was…read morefine, AC worked, wifi was good, and the breakfast on the rooftop was amazing. The decor and the pool in the center of the hotel got me, so perfect. Stay here if you find yourself in Valladolid!