I have been using C Three's property management services for my rental properties over the past few…read moreyears and have had an amazing experience working with them. I was referred to C Three by one of their existing clients and am very grateful to have found a property management company that I can trust. Rob keeps me informed, is very responsive and is constantly finding new ways to improve the experience for the owners.

High quality of work and very strong attention to detail. Rob and team are fantastic. They took on…read morea bathroom renovation with a tight timeline and knocked it out of the park. They also refinished my floors and painted the walls, and they look GREAT (my neighbors are jealous). I've been thrilled with the follow up to make sure everything is just right, even the little things. Great company to work with.

Found glass from a broken bottle of beer and an opened pocket knife in the dog run. For as much as…read moreour condo fees are the dog run is very neglected.

The only reason I'm giving this 1 star is because their website is not helpful at all. Half the…read moretime the links don't work and the information on there is often limited. The biggest omission from their site and the individual properties is that many of them in the DMV are income restricted but it isn't listed there anywhere on the site. I guess you can assume that from the price of many but there are some properties that are expensive for someone that is on section 8. The onsite property people have all been very nice and pleasant which is why this isn't about them and if you are on section 8 or are eligible for income restricted housing, I would by all means advocate reaching out to the individual properties but the main management office wasn't really helpful as they directed me back to the website which wasn't really helpful. I asked simple information that the management office should've been able to provide like "Are all of your properties income restricted?" Most of the people I talked to didn't understand what income restricted meant but maybe that's because they just always refer to it as section 8. Another question, "Can you tell me which properties aren't income restricted?" I was referred back to the website where you can't find that information either. As a property management company you should be very familiar with the product you're providing and how you're providing it. The webpage is terrible and someone should on a daily basis check it to make sure it is working properly. There should also be a review of the information that is on your site and what's missing. The fact that these properties are income restricted is very important in this area because it is filled with people from all income brackets looking for property at all times. Making it easy for people to navigate to and through your site is key. https://www.edgewoodmgmt.com

Would absolutely not recommend CSI as a property management company. To mirror the other reviews,…read morestay far away. Customer service, especially in terms of communication, professionalism, and transparency, has been extremely poor. They show no attempt to come to resolutions on legitimate homeowner issues and instead deflect any and all responsibility (they get an A+ in the art of deflection!). This company will never do more than the bare minimum, and even then, it's like pulling teeth to get them to take any action. CSI has been nothing short of a migraine to deal with. Don't live in any property managed by them. It is a poorly run business.

My experience with CSI has been beyond awful. They are incompetent and have not once responded to…read moreme with an actual solution to the MANY issues I have encountered navigating their processes. They never hold themselves accountable, nor do they care about the experiences of homeowners. I just bought my home last year and love everything about it except for them. Had I known how horrible this company was, I may not have purchased this home because of all of the headaches they've given me. Seriously - stay as far away from them as you can. I have had inexplicable late fees, my car towed from our own parking lot after they failed to give me a parking pass and randomly began towing after a year of living here, horrible communication issues and more.

When I signed up with Will three years ago, I got the sale pitch everyone else received. However,…read morehe had a great Office Manager who was thorough and professional. She left mid 2016 and things went South after that. I never received a Move Out report, pictures of my unit or communication. I had to ask for status updates. The only reason I stayed with them to manage for the 2017-2018 lease year was because I decided to buy a house and it was not a good time to switch managers. This last lease year was the worse. I discovered inaccurate rental ads about my unit. He blamed Realtor.com for one. His excuse would have worked, however my significant has been a Broker for 30 years, so I know how that works. I terminated my agreement. Do not use UrbanaRe to manage your property.

Stay away from this company!!!!! They will take your 50$ applications fee and u will never hear…read morefrom them again. It's been two months & I have been calling and calling and most of the time there is no answer and when I do get a answer They tell me the same thing "Mr. Williams is not in the office we will send a email and he will follow up." Eventually I got tried of hearing it and decided to go to the office myself in dc only to find out they moved from there in 2016 so I decided to head to the office in Va only to find out it doesn't exist. I believe this company is a BiG Scam so please use caution when applying for a home with them!!! I wish you all good luck in your search!

We love our home we rent from them. Spacious for thec2 of us. Large front and backyard.read more