Appointed MBFI (Ken Belcher) on the understanding they would complete a whole en-suite refurb, this has left us out of pocket, and an ongoing insurance claim. The job was not completed properly, and after 5 weeks (what was promised to be a 1 week job); I sought legal advice - I gave 2 weeks to finish the job. What appeared to be a satisfactory finish (at the time), was very far from the truth; it has resulted in costly repairs, not great compromises, a monumental leak, electrics blown, and 4 months after the work started, I have nearly got a working shower. I really thought a local company (who turns out to be a sole tradeperson), whom I share mutual friends with, who has excellent google reviews, would not give us this standard of works.
Luckily I withheld (thankfully) £1000 from the bill, but I still remain out of pocket, and I'm sure my house insurance will escalate next year. Not to mention the barrage of threatening emails and texts, and an en-suite of questionable finish.
DO NOT USE! read more