I never expected a junk haul to end in a group hug. If you want a team that treats your home, your…read morebelongings, and you with real respect, this is who to call. Five stars don't feel like enough. Their commitment to treating people and belongings with respect and zero judgment drew us to them initially; that promise held up completely in person. The fees were very reasonable and the experience was great from start to finish. I got an appointment within a day and a half; the appointment time window was only 30 min (practically unheard of!); they texted confirming their actual ETA and arrived on schedule; and they were kind, careful, and efficient. They'd already exceeded expectations, but at the end, they volunteered to move some heavy items I wasn't getting ride of into the garage. One grabbed a broom while in the garage and swept fallen leaves and sticks away from the entrance. Another grabbed a hand truck (with permission) and stacked a few bags of compost on it so it would be easier for me to move it around the yard. They were so observant and thoughtful. By the time they left, they'd practically turned into motivational speakers, showing a level of kindness and encouragement that made me genuinely felt cared for. I truly couldn't be happier.

Had a sizable hoard of trash in my bedroom from years of piling junk. About 14 kitchen waste bags…read moreworth. Also some electronic waste, old clothing/shoes, and a tv. Way more than I could put on the curb. It was raining and two days just before New Year's and these two women came the morning after I contacted them! Cost $175! It's rare when the price I imagine is the price I get. No surprises, very reasonable. I chose Mary and Michelle because they not only take your garbage but also donate worthwhile items to the homeless in your stead. Very sweet women and very fair service!

The Dumpster People These guys were terrific. Had them move…read moreout furniture and some other things that were no longer needed. They did a great job and in a little over 2 hours. I would definitely use again and highly recommend!!!

Excellent service They carry all making our home clean and…read moresafe. They accept payment via Zelle or Venmo great value and easy communication

This review is based mainly on the functionality of the website and their hidden pricing tactics…read more I'm writing this so others can avoid the mistake I made and be better informed consumers (see pics for pricing). I needed to get rid of a couch. It's an L-shaped 'sectional' couch in the sense it has two pieces that slide together. However, it is overall not too big (both pieces approx 6 feet long by 3 feet wide). It's made of run of the mill fabric and all cushions and pills are removable. It's incredibly light weight. Options I considered were Facebook marketplace, donating to Salvation Army or Habitat for Humanity, or a junk removal service. I didn't want to deal with strangers on Facebook marketplace, so figured I'd save that for last resort. Donating to Salvation Army or Habitat for Humanity seemed like the best idea. However, the Habitat for Humanity website is rather difficult to navigate and I struggled to find an easy way to schedule a pick up. Salvation Army offers a pick up service, but they only come on Fridays (in my area) and there's no timeframe given. Thus, I found myself on the 1-800-GOT-JUNK website which has several problems of its own. The biggest, though, is the lack of transparent pricing. After following some links saying I could get a quote by entering basic information, I was surprised to find out that instead of receiving a quote online, I had actually booked an in-person appointment. This seemed incredibly misleading, but I figured might as well have them come out, that way they are already here and can take the couch. Looking back, this is exactly what their marketing scheme is because it's a lot harder to tell someone "no" in person, when they are standing there willing to haul something away. I did end up getting a coupon via email, and added that to my appointment. However, on the day of the appointment I was told the coupon was not valid because of the fine print, which states "Valid for participating franchises only. Offer not valid on standard item pricing or minimum loads. No cash value. Cannot be combined with any other promotion. Not applicable to booked or scheduled jobs." The key part is 'offer not valid on standard item pricing,' which apparently removal of a couch is consider to be part of their standard item pricing. Welp folks, it costs a lot more than you could imagine to get "junk" hauled away. Because my couch has two pieces and is therefore a 'sectional', the price was $238. The crazy thing about this is that for an individual couch, the removal fee is $109. That's right, you could have 2 separate couches removed for a cheaper price than 1 two-piece sectional. I pointed this out to the employees who came and they agreed it seemed silly. I even asked if they would consider my two sectional pieces as two individual couches to save some money, but that didn't work. I understand that some "sectionals" may have more than 2 pieces, might be made of leather, with potentially reclining seat features that make it incredibly heavy. For that, I would understand charging more than two individual couches. But it just seemed astronomical for how small and lightweight my couch was. The most frustrating part is that I fell for their hidden price, on-site quote tactics and ended up just saying screw it, they're already here and can take my item right now, so I succumbed to the $238 fee. But, the rest of the day I had a huge pit in my stomach realizing how much I had spent to remove a couch. Am I glad the couch is gone? Yes. Do I feel like I got absolutely fleeced? Also yes. Would I ever use 1-800-GOT-JUNK again? Absolutely not, I'd rather take my chances leaving my item near an alley dumpster. If I had it to do over, I would rent a U-haul and take it to a donation center myself, as this would have been way cheaper. The only reason I'm giving this 2 stars instead of 1 is because the employees were extremely friendly and respectful. They communicated well leading up to and on the day of my appointment. I hope this review helps others, and at the very least, allows others to be informed of their prices via the uploaded pictures.

4 people came to out house 3/26/26 @ ~9:30 cleared in 1hr & 23min, Happy w the results as it's been…read morean issue for awhile. I'm not sure I properly remember the first two names, (maybe a Dylan) & a blonde guy w sleeve tattoo's. Thank you very much .

They cancelled my move 3 days before they were supposed to be there. Now we are scrambling to find…read moreanother mover last minute.

From the owner: Need Junk Gone Fast? Need your furniture moved? We’ve Got You Covered!…read more Our friendly team specializes in quick, affordable junk removal for: Household junk & furniture Garage & basement cleanouts Yard waste & debris Appliance removal Light construction cleanup We handle everything from pickup/moving to disposal, so you don’t lift a finger. Pricing starts at just $85 for small pickups. Full truck loads average depending on the job size and disposal fees. Professional service Fast scheduling Honest upfront pricing Call or text (614)625-7395 , today for your free estimate and let us make your space junk-free!

From the owner: Franks towing is your local, reliable solution for long fixed and affordable towing and junk…read moreremoval. If you need a car, motorcycle, atv, etc or ready to clear out that old vehicle from your driveway, our experienced team is here to help 24/7. We specialize in long distance towing. With top-quality equipment and friendly service, we make sure every job is done safely, efficiently, and with care.