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    MBR Services

    5.0 (3 reviews)
    Open Open 24 hours

    Services - MBR Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Polar Heating and Air Conditioning

    Polar Heating and Air Conditioning

    2.6
    (107 reviews)

    Polar heating installed a furnace for me. They were very professional. And did an excellent job…read more Char

    I had Polar install a new boiler this past winter. It took them over a half dozen visits to figure…read moreout how to get the thing working. I've now discovered when they installed the boiler, they cut wires to the air conditioning and didn't even connect the wires to the new thermostat they installed. I did witness their workers go into the attic, and can also attest their workers are shady and untrained. The company's response below is proof they are dishonest and attempting to cover up their mistake as I have photographic evidence and even their own tech was perplexed by his co-worker's negligence and admitted they messed up. He then attempted to blame a company that never even touched the thermostat (the thermostat literally has Polar's name and phone number on it as they were the one's who installed it and the last one's to touch it) or air handler to get Polar off the hook. Their OWN TECH admitted they cut the wires to the ac when he opened the thermostat! DO NOT trust this company - everything they say is a lie. They're now incommunicado and refuse to rectify the situation or so much as place a simple phone call to discuss the matter. I've filed a formal complaint with the BBB and will be initiating a lawsuit if they don't fix the situation. They've left me with no heat in the winter and no a/c in the summer. The true colors of this company are shown by the fact they'd rather argue on websites with a customer who just spent over $10k with their company, and was extremely patient while they tried to figure out how to do something as basic as install a boiler (seems like this was the first time they've ever installed a boiler), than own up to their mistake and rectify the situation or even place a phone call to discuss like adults. There are so many reputable companies of this kind - AVOID THIS COMPANY!

    MBR Services - hvac - Updated June 2026

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