The staff was nice and friendly. We didn't care for the lack of organization of merchandise. There…read moreis some order but not much. Of course we found a few things to purchase :-) and it's always a good price.

First time in the states and to this store. I was guided kindly by Eric and also experienced the…read moreservice despite being treated differently or disrespectfully. The man was patient and polite and assured my key was fix before leaving the store. I highly recommend this to being a go too for anything that comes to mind. Thank you.

Stopping in for a brief search en route back home from a holiday visit, I met Sharon who took me to…read morewhere I needed to go for key Christmas gifts. She knows where to find everything and what questions get answers that identify target items. In just a few minutes I'd purchased two gifts that give great delight to the recipient. Sharon knows people and she knows business, so look for Sharon when you shop for great merchandise at Dillards at McCain Mall. I'll be doing that whenever I'm in the Little Rock area. Thank you, Sharon! And thank you to the Dillards managers involved in hiring her for your great staff at McCain Mall.

I love Dillard's authentic vintage handbags. They are authentic and in great condition. The…read moreemployee that waited on me was patient and didn't mind showing me the different purses.

Selection was good workers were friendly and store is clean definitely will go again that's all of…read moremy opinion

Absolute horrible service. No less than 4 employees have walked by the front to see the extremely…read morelong line of patrons waiting to check out, yet no one can assist the one cashier, according to a member of management. No one!

The women's beauty department went over and beyond to help me! I went in looking like a cherry…read moretomato from being outside so long and I have a very important meeting tomorrow. The woman Tank took her time to help me find the perfect color for my face THEN preceded to help me with lips, mascara, and color correction! She spent over an hour helping me look beautiful for my big day. If I could give 100 stars I definitely would!

I went to this JC Penney with my out-of-town friend who wanted to see a swatch and sit on the style…read moreof couch she was thinking of ordering online. What a debacle. I would NEVER shop here. I would advise you not to, unless you have a previous appointment with Jimmy. When we arrived, my friend talked to the associate, Linda, whom she had talked to the day before to see if they had the sofa in the showroom for her to see. Linda was on the phone or helping someone, so we were waiting. Another associate, Jimmy, approached us to see if he could help, and my friend told him what she was looking for. He showed her the swatches and the sofa. But when Linda got off the phone, she told Jimmy in front of my friend that she wanted/deserved the commission because she had the contact with my friend. THIS SHOULD NEVER HAVE HAPPENED IN FRONT OF A CUSTOMER! Jimmy, the true professional, said it didn't matter, he just wanted to help out. Then the true ridiculousness began. Linda did NOT know how to use the computer system to order the sectional components my friend wanted, so Jimmy had to help her. The entire time, she kept asserting that SHE would get the commission. But he had to help her with every aspect of the front-end ordering system. He told her exactly what to enter at every screen, read her the inventory numbers, told her which components my friend wanted (even though she was present when my friend was choosing what she wanted), instructed her on the code, etc. EVERY SINGLE ASPECT. It took ages to get the pieces ordered because SHE had to do it, but she couldn't without his help. Finally, it was done (more than 30 minutes later), and then they had to put in my friend's information for delivery. This was when our eye-rolling turned to utter hopelessness. The software would not accept my friend's ZIP code in Manhattan. Even Jimmy couldn't get it to go through, so he had to call JCP support, which took ages as well (seriously? You have a front-end system for your sales associates you don't support?!). He came back and asked if she had a new ZIP code, we looked on a ZIP code map and gave him some nearby codes because he said the physical address was more important than the ZIP, but it would not accept any of them. Finally, Linda pushed something that wiped out EVERYTHING that had been entered (all the component codes, color choices, everything). She answered a phone call, so we just walked out. We didn't have two more hours to spend on repeating this whole ridiculous debacle just to hit the software ZIP code dead end again. During the unpleasantness, another employee returned from break and told Linda in front of us that she didn't know how they were supposed to sell things if their system was unworkable. Indeed, but I didn't think we needed to hear that. Needless to say, Linda won't be getting that commission. My friend was practically begging to spend money with this store, and she could not be accommodated. She'll probably still get that couch, but not from LInda.

I've been happy with the service here. They don't offer military discount so that's the reason for…read more4 stars. The staff was friendly but I've never seen them greet you in the aisles to see if you have questions or need additional assistance. Occasionally they say hello when you walk in. They have a vast selection and we can always find what we're looking for at reasonable prices.

Only people I saw were a door guard and someone at the register. I need black work boots. They had…read more1 style only. No selection at all. Value lacks when no options are given.

Your typical BB&B, located across the bridge from the McCain Mall. Next door to Ross and Michael's…read moreis further down. Set up is the same as any other, just flipped from the one we'd go to back home. All the stuff you could possibly want and need for your home and tons of other items you don't really need as well. It's interesting to see how much the Shark Tank displays have grown since Lori Greneir has a partnership with BB&B, so many of the products she invests in that are suitable for the store can be found here like Scrub Daddy. Employees here are very helpful and friendly. Thought one time they would be upset my kids were testing out the massage items on display and they joked with them instead. Don't forget your coupon if you get them in the mail. You can also sign up for one via text but I think it takes awhile to finally get it.

This store has anything you need for your house, boat RV Tucker helped us so much he is awesome and…read moreactually had fun spending money. If you walk around you'll end up with a full care of really unique and useful things

I was just getting my dad a gift for his birthday tomorrow and Cam was very nice, kind and helpful…read moreat the checkout! With this friendly staff I am definitely coming back !

From the owner: Fall fashion is fully loaded at Burlington! But it's never full priced! Now is the time to discover…read moredeals on all the trends and styles this season has to offer. Layer on new looks, beat the incoming chill with a new jacket, and don't be left out in the cold without a new coat... one for everyone in the house! And speaking of house, this year we are rewriting your shopping algorithm. Get into your store to feel the fall, smell the candles, pick the decor, and sneak a peek-a-boo at all our Halloween finds. Visit your local House of Burl and let us surprise you today.