My mother contacted Dr Jack Saunders to have a prescription filled on Sept 28th. The person that…read moreshe spoke to was, in her opinion, rude and very short with her. The person she spoke with said that she had the medication request from the pharmacy and would get it handled "when she could get to it". My mother contacted the pharmacy twice and they still did not have the authorization back from the doctors office. My mother called me to help. I called the doctors office and the person I spoke with who identified themselves as Dr. Saunders nurse, looked through my mothers file and found no request from the pharmacy yet according to the pharmacy they had send it over three times since the 28th. At 12:02 I spoke with the pharmacy and while I was on the phone the pharmacy faxed over another request. At 12:30 the doctors office had not received it. I finally got the pharmacy manager on the phone who indicated that they send hundreds of prescription refill requests to Dr. Saunders and never have an issue. The pharmacy manager got on the phone to the doctors office and finally got the prescription filled. It was only then that the pharmacy manager told me that the reason my mothers prescription did not get filled was because it had been a year since my mother had seen the doctor and that was the reason the doctors office did not process any requests for a refill. It should be noted that the doctors office canceled a previous appointment and scheduled for this Monday. More than a week after my mothers prescription ran out.

Awesome Clinic... Friendly Staff. Dr Saunders retired, and Dr. Grady Fort is holding down the…read morefort. If you like the feeling of a small town charm clinic, look no further. They offer a wide array of services, and even take self-pay.

I had the best experience with Dr. Ferrari. She fit me in last minute when I cracked my crown on…read morethe first day of my 12 day vacation. She did an amazing job temporarily repairing it for me. I truly appreciated her work and how caring and understanding her team was. 10/10 experience.

We recently realized that Dr. Ferrari's approach to dentistry is far too aggressive for our family…read more I've worked in dentistry (front office) and am familiar with treatment planning, insurance coverage, and how clinical options should be discussed. Unfortunately, our experiences at this practice over the past year have completely eroded my trust in its communication, transparency, and judgment. 1. Sealants on Adults My husband, who's never had a cavity in 40 years, was told he needed four fillings--and once in the chair, twelve sealants as well. (For anyone counting, that is every single molar and premolar in his mouth.) Sealants aren't covered for adults and cost $76 per tooth here. No printed treatment plan or cost estimate was offered before he was told to sign his consent, only a verbal declaration that fillings were planned before they asked him to sign for it, and then a per-tooth quote on sealants chairside. Had he known the full cost ($500+ out of pocket, followed by another nearly $600 bill when insurance denied the claim), he would never have agreed, especially if given the option to monitor or informed of the next step (fillings, if decay even occurred). I will note that the office waived the difference between the initially quoted discounted dental insurance rates versus the (nearly double) office rate for half the sealants when I pointed out that they had adjusted our balance upwards when insurance denied it. Still, this was an unnecessary and stressful cost, and we would have much preferred to spend that money elsewhere, on our child's education or activities, or, you know, food. No one discussed monitoring as an option, despite his spotless dental history. When we raised our concerns, Dr. Ferrari defended the recommendation by saying she and her kids have sealants--without acknowledging that hers were free and her children's were covered. 2. Painful, Rough Fillings While Dr. Ferrari is excellent at administering anesthesia, she doesn't place her own fillings. Her RDA-EF performs them, and though qualified, the results were rough and uncomfortable. My most recent filling remains sensitive and catches floss--issues I've never had before. Given this and the sudden increase in "needed" work, I now question whether the fillings themselves were even necessary. 3. Poor Follow-Through with Specialist Care My child was referred to an oral surgeon over a year ago, but follow-up was never addressed despite multiple visits since. Instead, attention was repeatedly redirected to diagnosing fillings (which would require an unfamiliar medication!) that our new dentist later said could safely be monitored. The original surgical concern, however, has since become urgent--something that should have been caught months earlier. 4. Scheduling Inefficiency Routine recall exams here consistently require two separate visits--one for the cleaning and another for the exam--because the dentist isn't always available. I understand separating appointments for complex cases, but it's unreasonable for standard six-month visits and adds unnecessary hassle and childcare coordination. 5. Hidden Costs and Local Reputation After leaving the practice, I learned that this office is well known locally for aggressive treatment plans and extra fees. They charge separately for intraoral photos and desensitizers--items typically considered part of standard care--and, in some cases, even added tax. When I mentioned our sealant experience to other dental offices, they immediately knew which practice we'd been referring to. Apparently, we're not the first family to raise these concerns. Bottom Line This office tends to over-diagnose, recommend immediate treatment, and charge full office rates for services not covered by insurance--all without providing printed treatment plans or transparent cost discussions. Expect surprise fees for extras like intra-oral photos and desensitizers, and assume insurance won't cover them. That said, there are a few positives: Dr. Ferrari is genuinely gentle with injections, the office can schedule quickly, and same-day treatment is often available. If you prefer an extremely proactive, "fix everything now" approach and aren't concerned about costs, this practice may suit you. However, if you value conservative care, transparency, and financial clarity, I'd strongly recommend looking elsewhere--or at least: 1) Ask for a printed treatment plan before signing anything. 2) Request full disclosure of alternatives and costs. 3) Schedule your follow-up cleaning when the dentist is available to do the exam. I don't think Dr. Ferrari is malicious, just entirely misaligned with our expectations. While her technical skills may work well for some, for us, this experience was costly, stressful, and not a good fit.

Kevin has always been very professional and had my wife and my best interest in mind when we have…read moreneeded dental work!

Everyone in the office is super friendly. Dr. Shearer is very patient and explained everything he…read morewas doing. I have horrible anxiety and he didn't seem bothered when I needed to take a break and sit up for a minute or two. He was able to get me in on his day off when my normal dentist who I went to for years wouldn't even come in to see me. I'd highly recommend him.

Very friendly staff. I've had a great deal of dental work in my life and i can say Dr Centeno is…read morethe best of the many dentists I've had.

From the owner: Centeno, Kimberly DDS Provides Dentists, Restorative Dentistry, Cosmetic Dentistry, Preventative…read moreDentistry, Fillings, Crowns, Cleaning, Bite Correction Services to the Mount Shasta, CA Area.

Had to have a tooth, extracted examination and x-rays were performed. It took longer to fill out…read morethe new client information paperwork that it did to have the work done fast and friendly service . Thanks

I scheduled to begin seeing this dentist after my previous dentist retired. I was not having any…read moredental issues at the time and had previously had just two cavities which were filled, one which was very small. During my first appointment with Dr. Morley, he said there were two more cavities, one of which was on the tooth which previously had a small filling. He offered to fill them the next day and during that appointment kept saying he did not want to drill so deep that a root canal would be needed. After my fillings, the tooth he was concerned about was very sensitive and I returned to Dr. Morley because of that same tooth having a tooth ache. He did not see anything on the x-ray but offered to do a root canal which I declined. After this, I went to another dentist to continue care elsewhere. The new dentist expressed shock that such a deep filling would be needed considering the good condition of my teeth. He confirmed with an x-ray that the filling performed by Dr. Morley went too deep into the tooth and referred me to a root canal specialist. The specialist confirmed the tooth had died and I would need a root canal. I can't help but think my results would have been different if I had gone to another dentist for this filling. To go from having just two cavities and no dental pain to now needing a root canal because of the filling performed by Dr. Morley is disappointing. I deeply regret seeing this dentist.

Excellent services and wonderful care! I'm so glad I switched to Dr. Carney! He was very gentle…read moreduring my exam and I appreciate this so much. He was also able to see my best friend as an emergency appnt due to a tootch abscess. She fell in love with him! The front staff is friendly, funny, and very patient. They made me feel at home right away. I've traveled a lot and maybe have seen about 10 dentists in my lifetime. Dr. Carney tops my list. He manufactures his own crowns, he has the dental-camera that shows every micro-millimeter in your mouth, and takes pics. He has state-of-the-art equipment. Dr. Carney then discusses the game plan in layman's terms and does NOT try to sell you services (like another Mt Shasta dentist that doesn't care if she's maxed out you deductible, she pushes to get her entire treatment plan done). He truly cares about his patients!

Totally welcoming staff, exceptional service, the on-site crown fabrication was fantastic. All…read morestaff are very caring and go well out of their way to provide superior service to their patients. Would highly recommend to anyone needing any dental services. Dr Carney is a very kind dentist and truly cares about his patients.

I was fortunate to find this dental practice when I moved to Siskiyou County. Actually, in 1995, I…read moremet Dr. Meyer while on the Siskiyou Scenic Bicycle Tour. Every visit he has continually gone out of his way to provide excellent dental care for me. Everyone in his office are helpful and make visits as comfortable and effective as possible.

My family and I absolutely love this place. Have recommended to many friends whom have also begun…read moreseeing Dr. Myers. The staff is friendly and very helpful and Dr.Myers is as well. For a small business they really do try to manage the large amount of clients as quickly and efficiently as they can. And yes, sometimes they run a little behind, but that only shows that if you are in the chair and things do not go as planned that he is willing to take the time necessary to properly fix the issue. My mother-in-law, husband, kids, and myself think highly of this place. Truly a great dentistry for all ages - making a great place for all to get solid dental work done in our small town.

absolutely horrible experience ...they do not wear masks,,, he got so close to me and his breath…read morewas horrible ! the office was cold and cluttered and dirty .i had to wear my coat the entire time, i did not see him or his helper becky wash their hands ,, he has old outdated equipment & he must be in his 80's ..i called three times and asked for anti biotics for my painf ul cavities and no one called me back i do not recommend him at all he really needs to retire...

Dr McGaughey is a loving older gentleman that I thought was really cool. I'm a nervous Nelly going…read moreto have dental work done and he was very gentle and didn't scare me a bit. His nurse actually comfored me as I was getting an extraction. I highly recommend this Dentist. His humor may be a bit off but he's a great dentist and is exceptional.

Dr Langford is thorough. My complicated procedure didn't hurt. He explained everything to me in…read moredetail. They have the most modern equipment. The staff are friendly. They didn't charge me a fortune. I definitely recommend his office.

Solo practice, friendly and competent staff, and the highest level of dental care…read more Dr. Langford is a seasoned practitioner who knows all the treatment techniques. He explains his treatment plan in easy to understand language. I had six visits over two months that included an oral exam, x-rays, four restorations, and two crowns. The crowns are computer designed in the office then milled and baked in a few minutes. There was almost no initial anesthesia pain and absolutely no procedure pain. I was amazed and pleased with his efficiency. I would give Dr. Langford and his staff a higher rating if I could. Make your appointment now as he is booked out for many weeks.