i just completed a dental crown treatment. The treatment took two visits. Dr Ridgley explained what…read morethe process entailed. she answered all my questions and relieved my anxiety. Amanda, the dental Assistant was wonderful. She also was so patient with me as she worked on the crown with precision , exactness and care. I was so happy that she took care of me as well as Dr. Ridgley. i would highly recommend Neshannock Dental to all those who are looking for a dentist. i feel confident that your experience would be good!

Be aware of this office. Very poor billing practices. The fact that i had reputable Dental…read moreInsurance from MetLife meant nothing. This dental office has mastered the art of confusion. This office advertises as a participating provider. I was charged full amount well over $ 1,100.00 for a crown upfront before i could be treated. No office staff advised getting a pre approval first. I had to bring it to their attention that i was overbilled. Then i was told i would receive a refund if the insurance paid. I was wrong to agree to this and paid upfront because i so needed the procedure. It took me a month to receive a refund of $ 473.40 and i had to fight for it. i not only paid them but my dental insurance paid them as well. They held my money even after MetLife indicated they would pay. I have never experienced anything like this in all of the years i have visited dental practices. I am 69 years old. The office aide named Ava was very demeaning and needs to learn how to respect and speak properly to the customer. Her attitude and approach to the public is unacceptable. I have been so tempted to report this incident as elder abuse and feel bad for any elderly person who does not understand these procedures. Needless to say, my husband and i will not return.