Raylene (hopefully I'm spelling that right) was sooo sweet and helpful while at the drive thru. I hope they hire more people like her.

Slowest service at this location. They attempt to trick to their order turn around time at the drive thru by sending customers to wait in the reserved online order spots. Writing this as I wait for my large fries for the last 10 minutes... read more

Service is horrible they have the food just sitting there I had to ask for it never get the order right other people waiting 30 to 40 minutes for their meal. I will never go back again. read more

I ordered an egg mcmuffin with a hash brown. Looking at the other reviews now i should've known to stay away. Waste of money!!!! read more

McDonald's - Egg McMuffin w hash brown - Burgers Near Me - Beaumont, California

This place is NOT a "fast-food" place. It is a go to the drive thru and be directed to park and wait for up to 30minutes... while you watch delivery drivers for DoorDash or Uber pick up bags of food! The poor staff are young and likely have the worst owner and management to be this horrendous!! read more

Avoid this place if you want ice cream unless you're okay with paying $4 for a cone when it's under $2 at all the other area Mcdonalds.

Showed up to a long line, still ordered a 140$ tab, plenty of food, no mistakes, and quick service

This McDonald's is the worse! The food is always cold, there is no cashier in the lobby, all lobby orders taken at the kiosk. When you give them special instructions in the drive thru they do not listen to you. We asked them to warm the cookies and they said they did but when we b opened the bag in the car they were stiff. On another occasion we asked our fries to be placed in separate bags and were ignored. On the positive side, they keep their lobby clean and their bathroom clean. read more

I stopped buying sodas here once you raise the price to some ridiculous amount. It does not cost you that much.

This location needs some work on how to make proper french fries and hash browns. They are never crispy and saturated in oil. The fries are always cold and never crispy which is so upsetting because that's what they are known for. The best McDonald's fries and hash browns that I've had was in Ontario on Mountain and I would see an employee cleaning the oil everyday. The employees are very low energy and look like they don't want to be there. Never going back. read more

They take way too long with any order no matter how small . Plus they have the habit of always forgetting something from the order as well.

The automated menu took my order for 1 egg sausage McMuffin, then told me to pay at the register for 4 McMuffins and two beverages. How many people pay way too much without realizing they are being charged incorrectly? McDonalds your attempt to not hire humans is failing miserably. I would far rather have a teenager make a mistake, learn customer service skills to help prepare them for the real world than use useless machines. read more

I'm tired of ordering at this exact Mcdonalds location, not a few but multiple times I've order through doordash, and reported issue after issue, today I ordered again, and I'm done with this situation, I needed to write this review, I don't understand what is happening, one time or two times (even 3 times) is just a mistake, but multiple times tells you how organized they are, and they are not organized at all, how can you miss many details when it comes with accuracy at the time of closing the paper delivery bag, I do work at fast food industry, I know how things work and this has become unacceptable; Again I have ordered multiple times, so to not mention specifically all of them, in a few words, this place always misses the items needed on the order, from forgetting sauces (I paid for), napkins and straws, to completely giving you the wrong order with the right receipt (make it make sense), either my order is messed up, or not how I ordered it, and in all the cases when I have ordered the happy meal, I always order 2 sides of fries (meaning not apple slices), and end up getting just one fry, also getting burnt/dry meat and many times old fried chicken ..... I give up with this place, if you need a number of times I have given this place a chance on this year, it has been 23 times. Ridiculous. read more

My husband and I ordered through the drive through, the girl, jasmine who handed us our food was rude and disrespectful. She handed us the food and turned around to do something else, she didn't say "you're all set" or anything. when she noticed we were still at the drive through she looked at us and said "what are you still doing here" with such attitude. My husband told her we were waiting on my sons drink, she handed us the drink and again not a single "here you go, you're all set" or "have a nice day" NOTHING. I don't see how she's employed working a customer service job with such nasty attitude. My husband and I were both stunned by her rude behavior. read more

Ordered strawberry and cream pie and got apple pie instead . It's annoying because it happens so often that they have wrong orders. ALWAYS CHECK YOUR ORDER BEFORE LEAVING THE RESTAURANT. read more

McDonald's - They gave me wrong item - Burgers Near Me - Beaumont, California

I came in this evening to get the special Mc double with the chicken nuggets and fries for six dollars. I requested that my food be made fresh upon receiving it discovered that it was not fresh so I walked back into the restaurant and I spoke with Jenny who advised me I could come back in five minutes to pick up my food. Kind of rude considering she already messed up my order the least she could do is bring it to my car. So when I go back in to get my food, the food is still lukewarm. No hot temperature I again go back to Jenny and I asked her what is the problem? Why can't my food be made fresh I just want a hot meal. It's been a long day and I just want a hot meal she Argued me that the food was fresh when it was clearly almost cold to the touch she did, however remake my fries, but she did not make my burger or nuggets fresh. It took three times me returning the food to get it done, right. In my opinion, Jenny doesn't need to work and Customer service because she doesn't give a dang about the customers, nor the quality of the food that she's putting out into the world. You guys should really look at who you're hiring because they are a representation of your company and what it stands for I wish I would've looked at the reviews before and saw you had a 1.5 star rating and I should've known better. read more

Slowest McDonalds we have ever been to. Waiting for apple pies pre paid in the online app for 45 minutes now. Ridiculous.

I Like This McDonalds Because I Used Offer For $1.50 Fries on Any Sizes By Using The McDonald's App

Terrible, stale and lukewarm fries, and a miserable register operator.....NO greeting on arrival or departure.....NO SMILES......For $20 per hour these are worthless workers who seem to hate their jobs....They all need to be sent to the Chick Fil A School of Customer Service. Based on all the recent 1-star Yelp reviews, this manager should be fired, along with most of the workers! read more

These people are absolutely out of line and should never, ever work with food or the public. we waited 31 minutes for a small order, got ignored when we asked questions and once we got the food and I asked for Jelly or syrup, the Manager threw it on the counter at me, when I complained and told her she was wrong, I was asked to leave., no problem, got home and our breakfast muffins were all burnt black and could not be eaten. when I called them to complain and ask could I return everything with a receipt and get a refund, they hung-up in my face. How the Hell and why haven't the owners of this McDonalds Francise been made aware of how these employees treat customers. It was Un-real! Don't support Businesses like this folks!!! This happended on August 17th, we walked in because the drive thru was backed up clear out into the drive way. I was going to go back and demand my money back for this horrible food but I knew it was going to be a fight. the two girls manager and shift manager are big bullys and I love a good time so it was best, we didn't go back because I was going to go hard. But I want those rude ladies to know they did it to the wrong customer. I own a business myself and I would NEVER TREAT A CUSTOMER THE WAY THEY TREATED ME! I won't ever, never go in that dump again. YOU GUYS SUCK ARE HORRIBLE! PLEASE LOOK AT THE PICTURE. Ms. Walker read more

McDonald's - This is how they gave me my Egg McMuffin on August 17th at 10:30am in the morning. At McDonalds in Beaumont, Near Farmers Restaurant - Burgers Near Me - Beaumont, California

If you like waiting a long time for cold fast food then this McDonald's is the place for you! No shade to the folks working there, they're clearly understaffed and are doing their best. But buyer beware if you plan on eating in the lobby. Food took forever and everything was cold and stale. Save your money and eat at the Chilis next door. read more

First of all owner should this establishment back to corporate, he apparently doesn't care about his customers. For years the plumbing smells like defecation! His prices are like $2 higher than the one on Beaumont Ave. next to 10 freeway. The workers here at 2nd street are too lazy and not friendly. Through my phone app I place my table service with table number. I was on a business phone call and they were taking too long, so I approached the manager and asked for my food and she said she had called my mobile order, I told her I requested table service. So my food was now cold and coffee old and bitter. Look if you are not gonna follow corporate inventions like table service than shut down your business or let someone else take over your business and provide excellent customer service. McDonald's is paying the employees extravagant wages but we the customers pay for that! So if we pay more provide more to us!!!! Across McDonald's every price went up, but more so this location. At the other place I pay like $8 here at this location it's more than $10...it ridiculous already. How can McDonald's charge u like over $10 for a breakfast sandwich, a frozen deep fried potato and an old bitter coffee??? You gotta do better! It's not wonder this place has 2 star rating!!! read more

If I could give it a 0 I would. This man who appears to be the manager was very rude and snappy not to mention he skimped out on my ice cream amount! When trying to pay at the register he said to always use the kiosk and when I tried explaining I was paying with cash he interrupted and repeated himself. Surprised they have a 1 and a half star rating it should be 0. read more

McDonald's - Burgers Near Me - Beaumont, California

This was a small pit stop before getting to the Lavender festival. The staff was really friendly and were making sure our orders were correct. I do have to say they were extremely busy at the time I walked in and still managed to stay friendly. If I'm in the area again I will definitely stop by. read more

McDonald's - a sign for boooooooooooooooooooooooooooooooooooooooo - Burgers Near Me - Beaumont, California

This McDonald's should be have its franchise revoked. They are nothing but lazy low down underhanded thieves. On December 2nd my wife ordered food to this location by accident and when I went to go get the food that I PAID FOR the manager working stopped her employee from giving me my food because the phone that ordered the food wasn't present at the restaurant which is ridiculous. She wouldn't refund my money and when I returned a second time with my wife and her phone. After calling the restaurant to speak to the owner and coincidentally their never there and they NEVER return her phone calls.So we reached out to the corporate end of McDonald's and they said I quote " Well have to ask the owners if they can give you a refund" So if the corporation that franchised to an individual has no power to help you! Buyer beware for this business doesn't respect you or the fact that YOU the consumer powers their business. You have been warned read more

ALL Young Hispanic employees. Ordered breakfast . My husband and I are a mixed race couple Caucasian & Hispanic. The food preparer put TABASCO in our breakfast sandwiches.. He ordered our Food. I guess they think its a Joke to put hot sauce in our food. VERY RACIST. we will let it pass this time. Next time Our Lawyer will be contacting this STORE MANAGER AND CORPORATE. They dont own Mcdonalds they are a Franchise. read more

This location is awful!!! I paid for an item that was not included and the worker who took my order sounded like he was miserable!!!! Avoid this location if you can!!!! read more

This place is a TOTAL SCAM!!! I ordered a medium fries and they gave me a half portion. The box is not even opened fully. Please see photos. The fries were dry and stale, not even warm at all. Cold! Probably sitting in the shade of the lamp for like 20min? Unbelievable this location has such low quality. Look at the difference after I made them remake the fries for me. Look at the bottom of the box. Unbelievable scam! read more

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This is my local Mcdonalds, Staff are not quite friendly in this McDonald location, today I was there, and one lady said she could not find my order, and she made me wait for 30 minutes, after she found my order which was already ready, she gave me after 30 minutes, we were there literally for 1 hour. Though I ordered online so that we would be there in time. all the foods were cold because she did not give me my food, she seemed racist, or I do not know what her problem was. never saw this girl before but had very bad experience . read more

Great food. I mainly go for their delicious egg McBiscuit with cheese for breakfast. The McDoubles are great too. Love the fries. Strawberry shake was terrific. Self checkout kiosk is convenient too. Would recommend this place to anyone! read more

Order a coffee wait 20 mins for it.. worst "fast food" service in this town. Shoot didn't even order food...

this mcdonald's need new management, if your order is not to go they will ignore it for as long as they want and they're rude. It also stinks because of the restrooms read more

I know McDonalds is nothing special so I don't expect much, but while I was waiting for my food to be ready, and old gentleman came in and had told the lady behind the counter he didn't understand how to use the machines to place his order and she seemed to get irate very quickly that a customer ask her of any assistance. Told him "it'll be a while before someone can help you", meanwhile there's 3 of them standing in the kitchen just chatting it up doing nothing useful that could've helped him. I felt bad for the guy as he was just hungry so I helped him. read more

Service was terrible. Took 30 mins for a smoothie that was probably sitting around somewhere because it was all melted when we finally got it. read more

I ordered the genshin impact meal but they just gave me the generic menu items. It should have a special box with an in-game redemption code. I'd understand if the app is wrong and they don't have it available at this store, but they didn't say anything to me. Also my chicken sandwich was black and burnt all over read more

McDonald's - Burnt chicken sandwich - Burgers Near Me - Beaumont, California

Never really a line when I go that's nice. Food usually fresh. Like 7/10 times fresh out of the "oven"

This is easiest the slowest McDonald's drive thru on planet earth. Also don't think about going inside either, they're too preoccupied with fulfilling Uber eats and doordash orders, they won't even notice you. Avoid this McDonald's. read more

Placed an online order when I pulled to the drive thru no one answered. The store closed more than an hour early. read more

We have ordered from this McDonald's many time because the location closest to us is closed earlier than we would like. This is to say- DO NOT bother with this location. The last time we ordered we only got half the food we ordered. We did not receive either of our fries, the apple pies, any sauces, or any of the extra ingredients on our burgers. This time, we took a chance, and while we got everything we ordered, there is still issues! Fries are cold and half cooked. They are greasy and almost translucent. I always put extra onions and extra pickles on my burgers and NEVER get it. This time there's 0 pickles and 0 onions. WTF?!? You guys truly do not understand the meaning of customer service bad someone needs to shut this place down. read more

If I'm on a roll and heading out to the malls to do some serious shopping I may stop by here occasionally for something good to eat. No one out does their French fries. They are extra tasty and salted just right. Even their burgers are always hot and fresh and never cold or soggy. I really appreciate that. The staff members here are always alert and busy and are continually cleaning, filling up the straw containers, filling the napkin holders, and keeping the floors clean of debris. I really enjoy this place. read more