This McDonald's has a great location on University and Jackson Rd. The parking lot fills up at peak times as does the drive through. However, if you can get them, there are some parking spaces with good shade on the Jackson Road side. When you enter, don't expect anyone to greet you. They want you to use one of several kiosks to order your meal, but you can go to the counter and order there. I found the kiosks to be cumbersome if you want anything customized... you can do it, but it takes longer. The most friendly thing about this McDonald's is the kiosk prompter. I placed my order at the kiosk, but paid for UT at the counter, so I still had to wait my turn. The young lady who operated the register was efficient. She didn't have a problem making change. I don't know how fast fast-food is supposed to be. Five minutes? Ten? After paying for one burger, I stood waiting for it to be fulfilled. Others who paid after me received their orders before me, but that's not necessarily uncommon. According to the time stamp on my receipt, I waited 12 minutes. Is that fast or slow? The good news is my order was made as I specified, was hit and fresh. If you dine in, there are modern looking tables and chairs, a bar and stools, and some tables for children that even light up. Overall, it's a nice McDonald's, but the service has room for improvement. read more

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They gave me rotten lemons twice for my unsweetened tea. The lines are always very long, like 30 minutes or more wait times. It's the closest McDonald's to me, but I avoid it. I travel farther away. The ice cream machines are always broken, the frozen drinks are always broken, and items are always missing from my orders. I avoid this location. read more

Decided to go get McDonald to get a little snack, in the afternoon I ordered, waited, and got it in 5 minutes. Pros: Ordered a Big Mac, it was great, and the drink was delicious as always. Cons: Fries were not really salted. read more

Just stopped for a Coke. Waited over 10 minutes for the lady to bring them to the counter. all the tables were filthy, so was the floor. Disgusting! read more

I had some reward points and was wanting something to get me by, so I ordered off the app a Big Mac. I went through drive thru and they messed up my order. All I had was a Big Mac. Made my order at 1:12 they didn't bring my order out till 1:30. Do better McDonald's read more

I'm not sure why this McDonald's gets such a bad rep around Yelp because they are actually a pretty decent and convenient location. They are located a few minutes away from UTRGV and they have an ample number of curbside pickup spots in the front. Typically, when I come here I order through the mobile app, which makes order pickup a breeze. The app has some great mobile app offers and coupons. Also, I've never had to wait over 5 minutes to receive my pickup order, so I applaud the efficient service here. My major complaint about this location would be the consistency of the food. There would be several occasions where I would get soggy french fries and other times where I would get crispy and well-salted fries. It seems to be a luck of the draw type situation for the food quality when you come to this McDonald's. Also, another thing to note is that their crispy chicken sandwich isn't as good compared to rivals, such as Popeyes and Chick-fil-A. Overall, if this location could improve their food quality consistency, then it would be a truly great location to satisfy your late-night McDonald's cravings. read more

This McDonald's has employees that have been taught customer service. Friendly and care about getting your order correct! Keep up the good work! read more

They are super speedy, which makes my life easier...juggling life!! Thanks mickey Ds!!!

Horrible customer service. The girls at this location are always rude and have zero patience. The lines always long. One time some guy gave me the ugliest face when giving me my food. This location overall just filled with ghetto rude workers. read more

they only gave me 2 fries and whoever was serving me was raising their voice and the nuggets are really hot that they were kinda smoking

I ordered two large iced coffees...it wasn't even busy at the time! The girl at the drive-thru makes and gives me 2 "mediums"...(I order this often...so I know the difference)...I ask her, "Are these large?"...she says, "yes, Too lazy to actually fix the order...and lies to me!!! This used to be my go-to before class. I'm going to tell EVERYONE I know at UTRGV to NEVER go to this McD's!!! read more

McDonald's - They lied and said these were "large"! Hello? These are medium! - Fast Food Near Me - Edinburg, Texas

I'm taking time out of my day to write this review because this McDonald's sucked so bad. It's not hard to be a McDonald's. The food comes prepackaged and everything operates on timers. But this location gypped me out of a hot n spicy, and something was very wrong with the nuggets. The exterior texture was all wrong and it was soggy but not cold. It was confusing and unpleasant. Fries were ok. read more

I repeated myself to the girl taking my order, and still she gave me the wrong or so, I call back and speak to the manager and tells me if I wanted to take my order back, and he would give me the correct order Heller I don't work across the street, so, get this he tells me to come the next day with the order to get the correct one. WoW, worse service ever. read more

Soggy fries and they claim they don't carry Sugar Free Vanilla Iced coffee but she offered to get me a hot one. How is it available in a hot coffee but not iced? It's really not that hard. read more

8/24/17 6:35am pulled up to the drive thru. "Hello welcome to McDonald's, would you like to try a mocha?" Yes, I'll take a large mocha. 10 minutes later... "sir the mocha machine doesn't want to work"... read more

I ordered through the app around 11:30 pm, I ordered and parked in the 2 spot because the usual 3 and 4 were missing and they never showed up. I get off and I find out they do not make filet-o-fish after 11 pm so they didn't make it nor did they even look for me to let me know. When I told them I was waiting on 2, the shift manager very rudely told me that online pick up was only in the front (even though they were missing) and when I tried to explain why I parked in that spot, she continued to be condescending and rude. Why are the mobile order spots labeled 3 and 4? It doesn't specify on the app and any logical person is going to assume there has to be a 1 and 2 as well. In  order to avoid confusion, bad service and rude treatment, let a person know you can only park in 3 and 4 or call them mobile pickup 1 and 2. Let the stores know they shouldn't decide to remove spots. It defies the purpose of online ordering. I went earlier in the day and they had removed the 4 spot. The shift manager (last name Aguirre?) at this store needs a course on how to handle a customer complaint because she acted like a petulant child. I went to this McDonald's 3 times today, but will NEVER return. read more

Worse mcdonalds ever they got my order wrong then tried to charge me for a drink after they over charged me for my meal ! Worse mcdonalds ever my nuggets were cold fries were soggy ! Gave me wrong sauce ! Do not go to this McDonald's report them every chance you get read more

1 star only because it won't let me select 0. Appalling service. Waited in drive thru line for over TWENTY minutes when there were only TWO cars in front of me. When I finally got to the first window, the workers were in there just talking and completely ignoring the customers. I will be looking into writing a complaint to corporate. Unacceptable standards for any franchise. read more

Worse service ever I dnt knw y management haven't done anything abt this bad service.. first ur in line for 30mins then u pay then they forget one of ur orders then u call them to tell them they tell u u can come bk and pick up ur order.. so ther I go and again another wait line to get my order and another wait to get the hell out of ther... MANAGEMENT STEP THE HEELLL UP AND MAKE UR BUSINESS BETTER FOR UR DAMN CUSTOMERS read more

Worst McDonalds I have ever been to. While waiting in like someone pointed out to the clerk that there was shit on the floor, she looked down at it and continued on her way. Slow service too avoid at all costs... read more

Worst service ever. If I could give them one star I would. We waited in line for our order for over 10 minutes. When we finally went to get our food, I asked for one, ONE, packet of ranch and they decided to charge me $0.15 for it. When I paid for it the girl at the window gave me attitude and overcharged me for it. I've been to McDonald's before and I've never been charged for ONE packet of sauce. I've even worked at a McDonald's and we never charged customers unless they were asking for more than 10. NEVER COMING BACK HERE. read more

Worst service ever. And it was the drive-thru! Clerk sounded like she was writing our order out long hand, never spoke to us at all when she took our money, even though we were friendly. Hardly looked at us. But it was quick and the food good. read more

Something you need to know right away is that they will almost always get your order wrong. They seem to mess up mine very often and every time I call them they don't seem to care at all. From the management to the drive thru workers everyone seems uncaring and uninterested in helping to out. Very poor McDonald's overal read more

No love on the food. Serving was fair. I do not normally eat and McDonald's and it just reminded me why.

why y'all never give me my sauce. all a girl wanted on a cold day was nuggets with my barbecue sauce. but no. i didn't get my barbecue sauce, and it is disappointing and irritating. read more

I eat out at least 4 days a week. Usually breakfast, this is the first time I ever stopped there. I live out of town, so I don't live there, Houston, Texas area. I asked for 2 burrito breakfast tacos, without cheese, I don't eat cheese. They told me the burritos are made prior to ordering them so I could not have it my way. read more

I saw roaches on the wall so I just walked out! Never again! All the MCD around here are not worth it.