I went through the drive thru and ordered my food as you do, the lady told me to pull to the second…read morewindow then came to the first one accusing me of having a mobile order and driving off, I didn't, I ordered right there at the screen. and as anyone would it got me mad cuz how would I pull off if Im still in the line ? then I told her my order and she was like "we don't fucking have that" and told us to "get the fuck out of her drive thru" and so we pulled to a parking spot, went inside to talk to the manager, one of the workers asked who's order they were having to get rid of and it was mine so I told them Id be back with my money, when I got back in they had already thrown it away and the old lady said "you're not gonna talk to my employees like that" like what? we ordered food and she came at us for no reason. now we're mad and hungry and we have to drive to Russellville to maybe get good service. don't come here unless you can tolerate horrible customer service. this place should be torn down.

I just learned that if you're customizing 3 burgers as part of an expensive total order, you MUST…read morespecify you want bacon on BACON cheeseburgers. Because you actually can pay for 3 BACON cheeseburgers, not specifying that you want bacon, thus, have no bacon on bacon cheeseburgers. Enjoy the money, a**holes. We're not enjoying the food. Congratulations.

1. Don't expect them to get your order right, ever. 2. Don't…read moreexpect them to follow their hours of operation. I can't count the times we've gone in at 7:20-7:30 and been told the kitchen was closed already when they say online they don't close till 8 PM.

I told the waitress upon sitting at table that I was gluten free and would need her to help me…read more Like warn me if any of the sauces had gluten in it. She came back to the table and told me the cook said that everything on the menu had gluten. Which cannot possibly be true. So I guess they didn't want to serve me, so I left.

Slow as hell, no one knows what they're…read moredoing!!!!....................,,.,,................................................. Took 20 minutes at a FAST FOOD RESTAURANT

Absolutely pathetic miniature chicken tenders, this place was supposedly highly recommended but I…read morecan't imagine why, it surely is not anything special regarding taste or even service. "Signature" sauce is the carbon copy sauce that every chicken place claims as their own. Let down is an understatement. Also apparently counting is too difficult as the "Box" is listed as 5 tenders while I was given 4, and at these insanely astronomical prices, it is quite the big deal.

The food was good but there was a worker at the front saying slurs in almost every sentence. I…read moreheard the workers call him Drew. He tried to laugh it off and hide it but he was yelling everything. It genuinely made me lose my appetite and my friends and I left quite quickly.

The food is usually good and good service but the other night the girl working the window was…read moredigging for gold and eating them so disgusting

This Jack's is about the only "game in town" for fast food in this region. I've eaten here…read morecountless times over the decades on my way to and from Camp McDowell in Nauvoo, Alabama. This Jack's is about 11 miles from Camp. I've gotten breakfast items from the drive through for the drive home numerous times, and stopped for a snack or to pick up burgers and fries for dinner at Camp. The staff have always been friendly, and the meals were always accurate. I'm grateful this location is here, because this area in general is a fast food wasteland except for this Jack's!

Great biscuits and gravy, the best. Service was quick and friendly, went through drive thru…read more Vanilla iced coffee also hit the spot. Between Jacks here and Haleyville this one seems newer.

SLOW. Took 20 minutes to get my food. The girl at the…read moreregister did not know what she was doing. I thought this was a fast food restaurant, NO it's slow!

The line was so long at the drive through that we couldn't wait…read more Next time we will wait it out

I've always been a big fan of the Subway chain. However the one here in Haleyville, well all I can…read moresay to sum it up is "Bad". It definitely doesn't look good on the chain's image. The inside of the building is alright, but when it comes to the thought of eating the food there it kind of makes my stomach roll over and moan. The service here is terrible. They don't handle the food with care when you watch them prepare it. Service is always slow, rude, and snarky when you explain your order. I once witnessed a woman who was working the counter arguing and yelling at a customer, who's simply asked if his sub could be redone after he caught her applying the wrong condiments. Heaven forbid more than 2 people are in line. You'll be waiting for quite awhile. I'd make the excuse that they're understaffed, but that'd be a lie. They're just not trained properly or at the very least it seems they don't care. Like I said before I'm a big fan of Subway but it doesn't change the fact that every time I've ate at this one it's been a bad experience. You'd be best advised to take your cash and your stomach someplace else.

Ok if your in a hurry,but if you like meat on your sandwich,grab some bologna,loaf of bread and…read morelettuce and tomatoes at Goars grocery store,much better

We had pizza from here last night and it was great! My daughter and her boyfriend had chicken…read moreAlfredo and it smelled sooo good! We were running late last night and they were about to close (we were the last one'sto pick our order up), but the lady was so sweet and very friendly.

Great customer service! Great pizza! Great location! Great ambiance! Prompt service! I used the app…read moreand it was so easy!

We went and got some subs from there yesterday and for the most part they were good. My only…read morecomplaint would be that my husband's meatball sub... the meatballs were burnt so much they were black on the outside. But the service, it was great. Very friendly.

Kelsey at the Double Springs location is a very wonderful, customer service associate. Also, her…read morebeautiful smile is sincere and adds to her great service. And, as always, all Subway items are great!

Attitudes!!!! Smiles!!!!…read moreQuality!!! Taste!!! got it to go.... food is Impeccable FOOD was Perfect done with love highly reccomend you go get some

Always cooked perfectly and so sinfully delicious! The service is great and I'm never disappointed…read more It's usually hard for me to catch them where they are so when I do, it's a rare treat!