I stopped in the restroom first. I decided not to eat here when I saw an employee coming out of the bathroom stall and walked right out of the bathroom without washing their hands. I no longer trust that this food is getting made properly or Sterile. I don't recommend eating here unless you trust them and have a strong stomach. read more

I haven't been to a McDonald's in like over a year and that experience will make it another year before I try again the rudest fucking people imaginable read more

shit was ass bro never go here they gave me a baby di** ass chicken sandwich smaller then the Nuggets, but ate it because it was good. But small do better read more

Went through the drive through to get a sandwich, a drink, and a coffee. Sandwich was fine, NO STRAW with drink, and the HOT coffee I ordered was ice cold. On top of that the person taking my order took forever to respond through the speaker. Terrible service. Also didn't give the receipt I asked for. read more

Forgot one of two sandwiches! Forgot mustard on a mustard only sandwich! The grease needs changed for fries! The apple was good at least!

Literally the worst McDonald's ever, every time I come here and Get any food it's always stale. I just ordered two burritos and they were no exaggeration rock hard and inedible. DO NOT EAT HERE!!!! read more

McDonald's - a burrito wrapped in wax paper - Burgers Near Me - Lorain, Ohio

Never one time have I gone there and gotten a meal completely correct, whether it's the drink or missing something in the order it always one missing or the other. I can always count on them to mess up my food. read more

The service was horrendous they treat the customers like crap and have no respect for anybody they forget your food and give it to you with an attitude. read more

Ordered on the kiosk , everything went well with my order , behind the counter and back looks clean from where I'm standing. Overall experience was good read more

Today I got a couple of McChicken sandwiches they were like biteing a rock won't stop there again

McDonald's as a restaurant is as hit or miss as you can find. This store, was phenomenal!! Everyone was extremely friendly, the food was delivered promptly, and it tasted great. The store was clean and was run with absolute professionalism. Great franchise in the McDonald's corporation read more

Formerly, my favorite McDs until tonight. Thought I could get a decent quarter pounder after the disaster I got at the Amherst location. Just as bad. Few condiments and over cooked. read more

This is one of my favorite locations for McDonalds. The reason is is that there is ALWAYS fresh coffee no matter what time of the day you order it. I usually have to ask the young person at the mike if it is fresh, they always say yes but when I receive it is is horrible. I can tell good coffee immediately. This location will say, "no, but we will make a new pot" and that is okay with me. I hardly ever get my order messed up here - they listen to what you want and make sure you are satisfied. read more

Went to this McDonald's travelling out of town.went inside to order because drive thru was packed. Was told they couldn't take my order I had to use kiosk. Then I asked employee if I could place order because I like something not available on kiosk was given a aww by employee.Left totally dissatisfied and discussed with this practice if you can't talk to me you obviously don't want my business. read more

They always make us pull up when ordering from the drive thru wait time can range from 5 to 20 mins for food always blaming it on someone training. It's the closet one to my house if it wasn't for the distance we would find a new one read more

McDonald's - The outside looks bad - Burgers Near Me - Lorain, Ohio

Found a huge piece of plastic at the bottom of my yogurt parfait that was covered in yogurt!

I went through the drive-thru and they were pretty fast. No complaints. I got in and out in less then 5 minutes (which compared to some drive thrus in the area that is super fast). read more

This is the grossest MD's I've ever seen and the evening crew is RUDE!!!! Dirty!!!! Thank you is not a part of their vocab and apparently ur order has a difficult time traveling 2feet and being filled properly! read more

If I had a dollar for every time they messed up my meal I would have enough money to eat at a good restaurant. How hard is getting 'light ice' right? read more

So I had the pleasure of visiting the McDonald's on Middle Ridge Rd. in Lorain. I must say, I have never dined in a more "cheerful" environment. Seriously, I've had a more pleasurable and positive experience during military in-processing. This place makes the BMV look like Chuck-E-Cheese's. So, during my morning commute, I decided to partake in the quality food that we've all come to expect at McDonald's. The drive-thru line was obnoxiously long (as always during breakfast), so I decided to order inside. There's where I met her. Her name was Lulu. The very air around this girl was ice cold, and I'm pretty sure that I saw some type of demonic aura around her as the people in front of me ordered their food. Not once did she ever make eye contact with the customers, and I'm thankful for this as I'm pretty sure that one look into her medusa-like eyes would have resulted in their very soul to be sucked out of their body. My turn came to order and I tried to do what others feared to. I smiled and said "Hello, how are you?". I sat in wait for about 5 seconds (but felt more like 5 years) but received no response. Finally, I was met with a gaze that would have turned lesser men to stone. Lulu angrily responded with "Yeah?!". The boom of her voice echoed throughout the dining room and caused holy men to pray and children to cry. Who was I to deny this deity of fast food my order? I quickly responded with "A #10 with a Coke to go". Perhaps my prompt order spared me from being cut down by the merciless Lulu. As she slammed her fingers into the register keys, I waited with bated breath for Lulu to read back my order and total. The amount due popped up on the register screen and Lulu sat in silence, like the calm before a tempest. I quickly pulled out my wallet and handed her majesty the cash. Lulu grabbed the bills out of my hand, and I'm pretty sure that if my grip on them would have been any tighter, I would no longer have my right arm. She then proceeded to stuff the money in the draw and slam down my change on the counter along with my receipt. Without saying a word, Lulu walked away from the register and disappeared into the back. I could tell that the other employees either respected or feared this matriarch of McDonald's as they stumbled to step aside as she made her way through. Much like an enlisted person would stand at attention as an officer passes. Another employee handed me my food and I left, luckily to escape with my life. So overall, my experience here was deplorable. I originally wanted to complete the survey for this store on the McDonald's site, but apparently this one is so crappy that it doesn't even register as a valid store #. Lulu needs an attitude adjustment or another career, but she will more than likely become a store manager. I will never eat here again, and I strongly urge anyone reading this to heed my warning. You may not be so lucky. read more

Update to my previous review: I contacted McDonald's Corporate to let them know about the service at this particular McDonald's - I received an e-mail from customer service within 24 hours saying that they had contacted the franchise. Three days later I received a letter in the mail from the franchise owners apologizing for what happened and saying that they are taking action. I really appreciated the quick response from both corporate and the owners, so I'm updating my star rating for them. read more

If it was possible to give this place minus 5 stars I would! The service sucks, the employees are rude and act like they want to be someplace else, the beef patties on their burgers are always cold, the cheese on the burgers is never melted, and the hamburger buns are always stale. So, yeah: minus 5 stars. Don't waste your money or your appetite here. I'd rather eat uncooked asparagus. read more