This location is absolute trash. I went through the DRIVE THRU. The lady at the window told me to pull up to stall 2. I waited in spot 2 for 20 min. I finally went inside, showed my receipt and told the lady at the Mobile order spot that I ordered over 20 min ago and no one has brought out the food. She didn't say "sorry" or anything that any normal person would say. She just took my receipt and I waited another 5 min in the lobby. I've had some long wait times in fast food, and normally have no problem waiting, especially if it's a rush. My issue is they didn't even acknowledge the fact that I had been out there for 20 min while everyone else was getting brought their food. Won't be going back to this location. read more

Worst ever. They lied about not getting my order in time for breakfast when it was placed almost 30 min before cut off. They need better employees and management. read more

I ordered a big mac on uber eats, i pull it out of the box thinking this will be an exquisite meal. THE BIG MAC WASNT THERE. IT WAS A BOX FULL OF LETTUCE read more

Funny how you wait a 15 mins for a chocolate dipped cone. How do you even hand a customer this sorry excuses of cone?! PATHETIC!! I mean I get its mostly kids working here but damn.... extremely dissatisfied. Either the ice cream machine is down or they serve you turds such as this. read more

McDonald's - Sorry ass excuse for a cone - Fast Food Near Me - Smyrna, Tennessee

Ice cream machine broke just like me,why always broke at night when I starve? I am hungry at night and it's broken

Girl who took our order was rude. Didn't even allow my grandpa to finish our order then when he explained he wasn't finished she got a attitude. The food came and wasn't right and the hamburger wrapper wasn't even clean. read more

I kid you not we waited 25 mins in the drive thru wtf ! So we just moved here from California and we were told that fast food workers out here just don't give a shit and I've seen it with my own eyes read more

It sad you pay 30.00 dollars for food that is crapthan when you say something about it being wrong you get attitude from the workers th is one on Nissan is the worst really Please Man up and do something about this one I will not give you my money again donne with you I will give my money to someone else read more

Used the drive through service tonight, was ask to pull forward and our order of 10 nuggets and a quarter pounder would be brought out. After 10 minutes of waiting and watching 8 vehicles be served I went inside to check on our meal. As soon as I ask about the meal they immediately bag it up. Not sure if I had not gone in I would have ever received the meal from one of the 5 employees standing at the front counter having a conversation! read more

Staff was extremely rude about what they had available late in the evening. Made a very rude comment, " all you're gonna get is whipped cream in a cup." Was unprofessional. read more

Literally if I could give it 0 stars I would. This has honestly been for sure the worst experience I have EVER had in a drive thru. I work at a fast food place IN A DRIVE THRU, I have for 2 and a half years and usually since I understand I try to cut people a break. But the manager this evening not only took our order and messed up, she never came to the window to apologize ask what the problem was just kept sending back the young man who I could tell barely spoke English so he didn't understand what we were saying. We could hear the manager clearly yelling when we checked the bag and found not one, not two, but 3 of our items that we ordered missing. Then proceeded to tell the young man to tell us to pull around again. Even though it wasn't our fault. I cannot believe this women works here. Literally. AWFUL. read more

Went here 11:30pm pretty busy. And they forgot half of my order, Shame on me for not checking and making sure it was all there, got home and nothing... so sad people can't do their jobs correctly and accurately. Mostly when you pay for something you don't get. CHECK YOUR FOOD TO MAKE SURE ITS THERE. read more

This is the worst McDonald's I've ever been to. I'm working in Tennessee and saw on the website that this McDonald's was open 24/7. So I pulled in to get coffee and the light were all off. I called the phone to see if I could get an answer and the lady says some days are 24/7 and not that day. So the second visit I pulled up to prefer a bacon McGriddle and when I said I'd like a bacon McGriddle the female voice said WHAT Do YOU MEAN A Bacon McGriddle. I was angry at this point and pulled to the window and asked to speak with the lady who took my order and she wouldn't come to the window. Never again. read more

Only person in the restaurant. 9 minutes for a cup of coffee. Watching the lady set up for breakfast handling muffins with her bare hands wiping them on her pants. Flies all over the place and nobody seems to notice. Especially the ones landing on the muffins! What the hell? read more

Drive-through is extremely fast got all my food and it was all correct. But while eating my cinnamon roll, I found a hair inside of it. Disgusting. read more

I never leave bad reviews but this place is the worst, half the time they don't even take your order in the headset. Extremely rude. Wrong order. Used up my whole lunch break to receive the wrong order once again. No manners what so ever. Act like they got better things to do every time I go so why y'all even working there? read more

Website says 24 hours, that's wrong! I have to be at work at 4am. They were not open! Change your hours on your website. An yes these hours were for this specific location. read more

Not too bad water always tastes nasty.it is fast food u You get what you pay for read more

This is the worst McDonalds I have ever been to.. 20 minunite drive thru, food was cold, went inside to no manager, employees that had no clue what to do. read more

McDonald's - Went to sonic instead - Fast Food Near Me - Smyrna, Tennessee

This the best McDonald's we've ever been to. The staff is friendly, courteous. Definitely a thumbs up for this place. Every time we have been there it's been a great place to go. read more

This McDonald's is the worst one in history quarter pounder was raw and they didn't give me a straw for my drink. Don't come here.

Well it seems to be habitual to have issues at this McDonalds but specifically today let me start with I did not complete a purchase with them and completely their fault. As my son wanted breakfast from McDonald's this morning I reluctantly said yes. Pulled up to the drive through which had cars on both sides. No one acknowledged us through the speaker. Obviously someone had to realize that it was broke and they were not getting orders from the first lane. Why not take two minutes and put a sign up instead of wasting your customers time. Once I manipulated out of the line and went to Sonic... I tried to call McDonald's to suggest they close off that lane ... but no one answered. Total dissatisfaction...yet again. When will someone try to manage this place like an adult! read more

The cheese was cold and the chicken nuggets were hard. The apple pie was also not warm and the curly fries were not curly.

I have given this place chance after chance but this location is just bad! You'll sit in drive-thru 20+ minutes to receive half of your order & cold food that's hardly even edible. This has happened literally every single time I go here. And if you tell them they messed up,they take no responsibility for it,they always act like it's the customer's fault. read more

Everytime I go it is extremely slow and the food is old... last time I sat for 25 min. At the window to get my food, at least expecting my nuggets or fries to be too hot to eat....they weren't. They were cold. And hard. So what do the employees do if they aren't cooking new food and I'm not getting the old food until 30 minutes later?? read more

Terrible wait time every time I come here. Just took me 25 minutes (my whole lunch break) to even get to the first window to pay. This is a regular occurrence. It's like they don't know how to make food and hand it out. read more

I give this McDonald's two stars, because almost every time I order, I have to go back because they get the order wrong. And it's always the sandwiches, never the drinks or sides. read more

breakfast is seriously A1. BUT they always forget my butter, syrup, and utensils!! get with it McDonald's.

Im not sure about this one sometimes my food is correct on the first try others I have to ask for certain things over and over again

I don't know how you manage to take 30 min in a drive through with three cars..... and still mess up the order. Don't go here after 9 or during a Nissan rush. read more

Ok so I'm at McDonald and they said there not serving sausage mcmuffins doesn't the sign say all day breakfast so that got me mad

Around one or two in the morning I always come in to get something to eat before work. Everybody has a positive attitude and treats me so nicely. Sometimes they are backed up but the manager chase knows how to handle it. read more

Drive through was quick (it wasn't meal time though); however, the fries I ordered were not even warm and there was no napkin in the bag.

Bad experience. I heard the cashier talking about me behind the counter. The food took long and was soggy but I guess you get what you pay for. read more