Excellent customer service and follow up from their agents. They're also always trying to help and…read moreon top of everything you need. I recommend them!

I had the best experience with Jennifer she help me with all my needs I would recommend her to…read moreanybody

Wayne Hill at Gareth Nickerson, Farmers Insurance was extremely helpful. He was proactive in terms…read moreof ensuring my needs were met. I believe he put in descretionary effort, all to ease my concerns (complicated case). I am confident and happy to have received stellar customer service! Kudos!

Great Insurance Company! Wayne and Gareth will help explain and make sure you do the right option…read moreof Insurance. Highly recommend them

We needed some help planning a road trip so we made an appointment to speak with an agent at the…read moreRedlands office. Sean Cobb was very helpful. He printed out a suggested itinerary. The itinerary was very helpful. He also booked our hotel and it was very nice and a great deal as well! We had a very fun trip!

I love the fact that you can come here and don't have to go to the DMV. The renewal process is…read moresuper simple. All you have to do is check in, then stand in line for the DMV, pay, get your paperwork and leave. They also do other things, I mostly use them for the DMV stuff

This location is the best! Marcia Blandon was extremely friendly, helpful and informative! she…read morehooked me up with the cheapest insurance available to fit my needs, and in little to no time at all! Highly recommend for insurance and DMV services!

I was with another company for a couple of years, and Marcia was my agent there. She left the…read morecompany, and I ran into her by chance a couple months later. She told me to stop in when I had a chance, and she would see what kind of deal she could give me with Aim. True to her word, the company and policy she gave me was way better than the one I had, as well as the price. Marcia is one of the nicest, and knowledgable agents I have come across. She is honest, and works with integrity. I would recommend her services and this company to anyone looking for a good insurance policy!!

Went to transfer title of a motorcycle, and some uninformed lady stated I need a bill of sale. In…read moreCalifornia you do NOT need a bill of sale if the Title OWNER signed over the title to you. This is very clear on the DMVs website, and I called them to confirm this is the case. Long story short, I was able to go to H.E Vehicle Registration and register with the title signed by the owner. I'm not a fan of people who lack intelligence... and the lady there clearly lacked intelligence. The business is supposed to open at 10am... I was there since 9:55am... This lady pulled up at 10:15am after getting calls from multiple people stating customers are waiting. First red flag. Then she gave me that BS excuse because she didn't want to deal with multiple customers that have been waiting on her. What a joke. She should be fired immediately. 5 minutes late... ok... but 15? yep. She needs to be fired. Doesn't know the DMV rules? Fired.

Love this place. The easiest way to get registration done. I literally moved back to Cali from…read moreVegas and my registration was due in 3 days and they did my tags/license plates for me within an hour. I highly recommend this place, Don was a great help!

As a business and home owner I get all the needed insurance through Goodwin insurance. They are…read morehonest and competent. They looked over my needs, evaluated my current level of coverage and showed me what I need and didn't need. Always there to answer questions. Personal and helpful. Thank you!

I was referred to Tammy and Goodwin insurance through a business contact and boy am I thankful I…read morefollowed up on that. Tammy and Penny have been absolutely wonderful, inspiring confidence in them and their services as well as the best customer service I have ever received from an Insurance company. They take the time to completely explain the details, made sure I was aware of all aspects of current and potential risks undeveloped a customized package just for my business. I can not recommend them enough. Tammy should be your new go to source for insurance needs. Trust me, you will not regret it. Thank you ladies and Goodwin for restoring my confidence in the insurance industry.

I requested (and was approved for) a fire only policy via the FAIR Plan. I dealt with Earnestine…read morewho was wonderful but the organization of the office is horrific. I received an email that my plan was approved but when I called the office, I had the misfortune of speaking to Scheana who, IMO, has no idea what she is doing. First, she told me Earnestine was on vacation (fair enough) and would be back at the end of the month...silence. Like, that was the answer to my question. I again explained I need my policy in effect ASAP so I would need a tad more info than that. I had to explain my issue several times and I asked her to look at my file because everything is done. She took my name and number. Five minutes later she called to tell me, with much confidence, that State Farm no longer insures property in CA. Which I had already been told was the case for general insurance but not for fire only through the FAIR Plan. I asked her to please actually look at my file and not be so ready to give misinformation. She then called a third time to tell me my payment options were mailed to me yesterday. I asked if she could email me or tell me those options because I really don't want to have to wait until Monday or Tuesday to start my policy. Her response? "I didn't tell you you had to wait until next week, I told you it was mailed yesterday." (today is Friday). Then I literally had to to explain why I wouldn't get it until Monday or Tuesday as she didn't seem to understand how basic mail works either. She just kept repeating that she didn't have access to Earnestines email. I wasn't asking for her to do that. I was asking for her to email me information, or a copy of the letter. I guess Scheana doesn't have her own email either. So, I asked for a website or something as it's 2023 and I seriously doubt I can only pay for the policy via a coupon book or via whatever is in the mail. I also asked her to understand why I don't trust her answers as she had *just* told me they couldn't give me a policy that I knew was approved. I then asked if there was anyone else, even a receptionist, that I could speak with because we were not communicating and she said "no" and that she was going to hang up on me. I reminded her I didn't curse, didn't call her names and that I just want believable answers from someone who is knowledgeable. She hung up on me. I called back and spoke to a receptionist who said there was no one else to speak to and put me on hold. At this point, I gave up and will be making a complaint to whoever licenses insurance brokers. If Earnestine is the "only person who is licensed" (their words) to handle policies, why even keep the place open while she is on vacation. Why not save the cash on a/c during this heat wave? And where is the person whose name is on the business? But more important than that, is something as logistical and basic as how to pay for an approved policy something that only a licensed agent can provide? We all agreed my policy was approved, written and ready. So it feels very lazy to not give me the basic info to pay it as fires literally surround my house. IMO, if you want to call a business and feel like the employee just wants to get you off the phone ASAP so they can go back to doing whatever it's is they do and give you a hard time when you don't accept their non answers as answers, call and ask for Scheana. She *can* do that.

I had a claim for my residencial insurance then i cancell the claim, but the company refused to…read moremake a note that i cancell the claim. So it show to my record that i had a claim. I suggest to check other insurance company.

Phil and Becky and the whole team at this office have been taking such great care of us for so many…read moreyears. They are always available to review our coverage to make sure that we have the best coverage, at the best price and little things like calling to make sure that our automatic pay is set up correctly. I could go on, but let's just say that they get a full five stars and when you have them as your insurance agency they'll get five more.

Joe and Jessica were amazing in securing home owners insurance for a Redlands resident…read more While many are not writing new policies, Joe and Jessica made sure I was fully covered, Thank you for sticking by me thru this entire process

We refer all our home buyers to Amlani. The BEST communication and attention. Need insurance? Call…read morethem now

We became customers of Randy's when we moved to Highland in 1998. Right from the start we could…read moretell we had found an excellent insurance agent and company. We discovered that Randy goes above and beyond ALWAYS. Since that time, we have moved 3 more times in Southern California and have kept Randy in the process. (When you find a good insurance agent, it make sense to keep them). Randy provides EXCELLENT service, and his staff is very capable. After talking to people who have other ins. companies, we heard that they'd just be happy if their ins. co. would return their calls. Just know that if you choose Randy Roman as your agent, you will be happy you did.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: CA-0569834