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McGowan's Furniture

1.0 (1 review)
Closed • 9:30 am - 5:00 pm
Updated 2 months ago

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7 years ago

These people are rude and don't listen to what you ask for and prices are way too high even on clearance items.

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HomeGoods

HomeGoods

4.5(4 reviews)
4.2 mi
•$$

A chaotic, but interesting, home decor store. If you're looking for *something* or want to…read moreredecorate an area and have a vague idea of what you want, HomeGoods is where you want to be. As the store only carries one or two copies of every individual item they have, you can never really be "sure" they're going to have what you have in mind. I'd never come here if I'm looking for a very specific and exact item. Instead, the fun of HomeGoods is that everything is so unique. Having one copy of everything frees of way more space to have way more variety. You can get faux plants, dinnerware and kitchen supplies, kid's decor, pet supplies, mugs and other drinkware, furniture, gigantic rugs, gourmet pre-packaged treats, pillows and blankets and other soft bedding, mirrors, wall art, and seasonal stuff. Prices aren't particularly cheap. I'd say they're decently mid-range for home decor stores like this unless you catch things on clearance. When they're clearancing out items, you can get some *really* nice deals. Because of the "one copy of items" thing, the store can regularly feel pretty cluttered - and you should make sure that your potential item isn't damaged or anything before purchase. Expect to spend a freakishly long amount of time in this moderately-sized store just because there's *so* much stuff to look at on every shelf. Items are organized by area/use, though, so if you're only looking for blankets, all blanket options will be in the same area (same with mugs, journals, etc.) Staff is generally decently friendly. Check-out can be a bit slow (mostly because of all of the breakable items) depending on what time of day you come.

The store was amazing a lot of good choices to make great prices and good team helpers Miss Lacy…read morewas great to help us with our needs and she had great attitude we definitely will be coming back. I

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Ashley

Ashley

2.7(6 reviews)
2.3 mi

I purchased two purple pillows ($239.99 each) and was not told up front by the salesperson, Fred,…read morethat they had a LATEX core. We were, also, not told up front that they were not returnable, which I should have asked about in the first place, in case the loft of the pillows was not appropriate for my neck. One pillow was left unopened in the box, and the pillow I chose to try out has a defect in the purple grid. I let the pillow air out for almost a week in order to be able to sleep on it, due to the chemical smell. The morning after I slept on it, I had a blister and rash on my face, as well as, a severe headache and stuffed sinus. I went over the paperwork and discovered that the core of the pillow is LATEX, which, again, I should have either checked into first, or should have been told about up front. I contacted the store to share my story. The salesperson from whom I purchased the pillow was not in that day, but the man with whom I spoke assured me that they would take the "unopened" pillow back, but not the other pillow because it had been opened and used, even if it did have a defect. He would have the manager contact me. I would have to contact "Purple" regarding the defective pillow. I did just that. A Purple representative told me I had to deal directly with the store from which I purchased the pillows. If I had purchased the pillows through their store online, there would not be any problem, but being as I purchased them through a store, the store's policies took precedence. My husband then called the store to tell them "Purple" would not take back the defective pillow and to ask if they would let me exchange the defective pillow. The girl with whom he spoke said that she would have to check with the manager about the defective pillow, but assured my husband that they WOULD take back the unopened pillow. She would have the manager call us. This was the second time my husband and I had been told that the manager would contact us. We decided to drive the hour to the store, and the first thing we did upon arrival was to ask to see the manager, Kevin. We both explained the situation and he just kept saying "No, we won't take them back; It's our store policy." I stated that he might want to share with his employees that they might want to explain the policies to the customers at the time of sale. He came at me with, "Now, you're trying to tell me how to do my job." I explained that that was not the case. I stated that we were told we would receive a phone call from him, the manager two separate times, but never did, and that evidently there must be a problem with communication. That didn't sit very well with him, so I just said, "I'm done here," and started walking out the door. I don't find it helpful to engage in arguments. He was still yelling at me when we walked out the door. My recommendation is to purchase household furnishing from small town businesses or upscale businesses such as McGowans or places that treat their customers with gratitude and respect.

We recently purchased a mattress and frame from Rodney in the Sleep department. He was super…read moreawesome to work with, knowledgeable, and respectful. However, a few weeks later when we went to purchase a headboard, our experience was different. A sales associate constantly followed us around after we requested no assistance, and did not respect our privacy when discussing the purchase and our financials. I realize the associate would be there to see how much we spend, but I don't find it appropriate for the associate to be in earshot when discussing our private financial information.

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McGowan's Furniture - mattresses - Updated June 2026

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