Oh dear, oh dear. Where did it all go wrong?…read more My husband and I went up on a Saturday morning to pick out some floors for our living room. I had been up the week previous and dealt with a pleasant man, picked out our floors and gotten a great quote. I was pretty happy until I tried to purchase the floors themselves. Unfortunately I had left my quote at home as we were rushing to get there before they closed at 1pm on a Saturday. We arrived, queued for about 10mins before being told we needed to queue at a different counter to make our purchase. We went to the trade counter and proceeded to queue for another solid 10 mins until we were finally seen. My complaint was not regarding the wait time at all, it was regarding the people who served us. The man was very cryptic about the information he needed from me to pull up my quotation. He was not clear at all and after about five minutes of not getting any kind of an answer from him about what he needed from me, I apologised for not having my quotation and decided to go back to the front desk to obtain a second quotation. When we got back to the front desk, you could tell the man behind the counter was not interested in anything as it was 12:50 and nearly closing time. Instead of giving my business to a company who clearly has no interest in keeping their customers happy, I've decided to walk away and work with a company who does want my business. In this day and age, no one has very much money to spend, and a new floor is quite a few euros. I expected much better service given these conditions.

Fancy shop with lots of choice and nice units that can be easily moved, that give you a really good…read moreview of all the floors on offer. So why the low stars? Zero customer service. You can have all the fancy bells and whistles you like, but if there's no one there to speak with you about your potentially large cashdollamoney investment, then why should you spend the fruits of your hard graft there? There was a salesman out the front dealing with a customer when we entered the shop. Once his customer left, he retreated out the back. We must have been standing out the front for a good 15 minutes (whilst other lonely and unloved customers also came and went). All this time, there was not one person on the floor, yet I could see several staff out the back having a chat. If you don't want my cash, that's cool dude. I shall take it elsewhere!

In December 2024 we went to Carpet Express, Omni. Our reason for engaging with them was that we…read morewanted to keep the business local. We ordered wooden floors for a number of rooms for an apartment as well as two mattresses. The process went smoothly, we picked the flooring, and it was put down as agreed. HOWEVER, within a number of months the floor started to bulge and we immediately contacted Carpet Express. The representative visited after several telephone calls/emails and for some reason indicated that the issue was as a result of moisture even though the bulge in the floor was about 12 ft away from any window. They advised that they would not fix the floor unless we paid 120 euro as the issue occurred just after the guarantee time of 3 months. We contacted them again multiple times by emails (6 in total), eventually a member of the team (Leo Martin) reverted to advise that they would organise to trim the expansion, so we were asked to agree a date. Post multiple further emails no response was ever issued to agree a date/time to trim the wood. My husband also called into the shop at Omni and was promised by another member of the team (Conor) that they would review (he agreed that they would fix the issue without charge if there was no dampness, if there was dampness that they would fix it but we would pay for it) - no follow up was forthcoming even though we contacted Conor Martin by text. The customer service for this company is non existent and I would never ever engage them to do any work in the future for us nor would I ever recommend their services. We are absolutely disgusted with the way we have been treated.

From the owner: We specialise in high-quality, budget-friendly flooring for homes and businesses across Ireland…read more Visit our showrooms in Dublin and Kildare or let us come to you - completely free.

Excellent customer service, very helpful but not pushy. Found us options with our budget, loved…read morethat they had Irish made carpets at very affordable prices. Aaron was a great help. I can highly recommend this business.

From the owner: Homes look good for less at Des Kelly Interiors. Visit your local store to get a bargain. Excellent…read morequality carpets, vinyls, wood flooring, beds, mattresses, and furniture. Open 6 Days per Week. Where Quality Costs Less. 12 Large Showrooms. Top Manufacturer Stock.

BEWARE - not qualified and dangerous. Did bathroom installation and within a month it leaked and…read morethe ceiling below fell in. He's gone to ground. Not answering calls, texts, WhatsApp . Don't go near him. Darrell from Slovakia is his name and he's based in swords. Also supplies windows and doors. You've been warned.....

From the owner: We provide high quality of our Building Services. We supply and fit the best materials on Eu…read moreMarket, uPVC Windows and Doors... Our customers are happy for our services, we paying attention to the little things and build better business.

Fast and efficient service, great team and fast communication. Good prices, I would definitely use…read moreagain

This is second time that I have asked Swords Plumbing and Gas to quote for a job and I would have…read moreno hesitation in going back to them. The work is excellent and very tide and the team (Paul, Tony, Jack) were very neat, clean and quiet (helps when working at home). They are very helpful - previously coming back late one evening to ensure that we had water for the weekend. The communications with Tony, Jack and Paul has really been superb. Paul very clearly explained what was required (step by step), the work that undertaken after the job was completed, all of the different changes that were made and why, and a thorough rundown of the new controls. Paul also clearly guided us through the SEAI grant system, sent us the correct form links and included the BER assessment in the work, which is really appreciated when you don't have your own contacts. This is such an improvement on other tradespeople who do their bit and leave you to sort everything else out without any guidance. We have found this company to be professional, reliable and the price was competitive. They also wore masks for the entire job (COVID). Thank you! Monica Lee

I found Dublin plumber to communicate very well, gave a time and stuck to it. This allowed me to…read moreplan my own time. Of course the plumbing was corrected quickly and without any fuss. A receipt was issued immediately upon payment

From the owner: For more than 20 years, The Dublin Plumber Kevin Farrelly has offered specialized, high-quality…read moreplumbing and emergency plumbing services at affordable prices. With this experience, our customers know that we will always be there to handle any issue.

Fantastic selection of flooring and very knowledgeable staff. Couldn't be happier with my floors,…read moreFergal and his team were very professional and we are very happy with the result.

From the owner: We supply a wide range of timber floors, Engineered, Laminate, Solid, Semi-Solid & Reclaimed…read more Nature is important to us & all our wood flooring comes from sustainable forests. We also supply & fit made to measure wall panelling suitable for any space. As seen in the DFS Showhouse designed by Roisin Lafferty as well as various other showhouses across the country. Call us today for a free estimate! We believe in quality as well as affordability.