Always on time Efficient…read moreWorks with my schedule Very professional Consistent Great customer service

The technician that visits is very courteous and professional. He treated inside and outside and…read moreknocked down cobwebs.

Nice guy and so far we have seen less bugs and he has 2 more service treatments to go. Right…read morechoice!!

I did want to update my review and add an extra star. They did reach back out apologizing and…read moretaking ownership for not responding. That was not necessary but greatly appreciated.

Kevin did excellent work Rat proofing my rental house. Not sure of the price point since I didn't…read morepay for the service considering I am just the tenant.

Kevin is going to be the most knowledgeable and experienced person to take care of unwanted guest…read morein your house. I had bats in the attic, which I found out is not uncommon here. They can not stay and they cause extensive damage. Kevin had a systematic plan to harmlessly evacuate them from my attic, then thoroughly seal the attic to prevent them from returning. He then cleaned the mess they made from their attic party. The key here is bats want to return to the same spot year after year. A professional job has to be done to make sure they can not come back. Kevin is that professional that will give you peace of mind. Bat removal and remediation is not cheap. Google it. But I think Kevin is fair and excellent at this.

We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

I love Back Bay Pest. I've been with them several years. They always let me know in advance when…read morethey're coming and they're always on time, if a problem occurs in between my spraying they are here immediately I would highly recommend them. Matt is the best.

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

Very prompt response. Personable staff. Staff conducted…read morewhat appeared to be a detailed review of the problem areas and communicated what the issues were well. They listened closely to my concerns, and came up with an acceptable plan to resolve my concerns.

From the owner: Summit Environmental Solutions provides the best Wildlife Removal, Pest Control, Attic Insulation,…read moreCrawl Space Repair, Crawl Space Encapsulations, Attic Restoration, Basement Waterproofing, Wildlife Damage Repair, Wildlife Seal Outs, Pest proofing, and various other related services in Virginia Beach, Hampton, Newport News, Norfolk, Chesapeake, and the Hampton Roads area.

I've been a customer of James Pest Control for at least 10 years (maybe longer) and consistently…read morepleased with the service. Living in an older neighborhood with many established trees and old wallpaper, when the roaches came to town they found a haven in our area. The owner and our technician are always responsive and empathetic to my low threshold for roaches. Only advising treatment which is an additional fee when the roaches were winning the race but also advising when not necessary. Never any pressure to do the extra treatment, I'm always the one to make the decision and their advice has been accurate and so helpful. Have also helped with a few episodes of fleas, ants and hornets. I trust their expertise. I trust them in my home. Honestly feel very blessed to have a reliable (always on time, always receptive to my calls/ requests), professional, knowledgeable, affordable and thoughtful exterminator service.

An excellent local company that is reliable and thorough, with a knowledgeable and outstanding…read moretechnician who does the work. Their pricing is also very fair. I recommend this company without hesitation.

Michael did a fantastic job treating my yard. The mosquitoes were out of control. No matter what I…read moretried nothing worked. After the first time Michael came out we were able to use our yard without being eaten up. He communicated with us throughout the whole process, so we understood how it would work and was very professional. I would recommend to anyone having issues.

I had my first service with Level Up today, and I couldn't be more impressed. Michael was…read moreprofessional, knowledgeable, and exceptionally thorough. He took the time to address every concern, explain the treatment, and answer all of my questions. I'm very glad I switched to this local company--Level Up delivers outstanding customer service, excellent expertise, and great value.

No Show No Call for a scheduled consultation! We took off work to meet Brandon at our home. We…read morewere quite surprised that he didn't show up or call, since his reviews were favorable.

Brandon is always prompt, courteous and very knowledgeable. I would definitely recommend to anyone…read morewho needs pest control services.