Great place to have my money. Professional friendly tellers and very efficient and reliable.read more

I really would like to take the opportunity to thank the members here at this Bank of America…read morebranch for the exceptional and extraordinary, customer service they gave to me and my mom throughout a process of transferring proprietary management on my moms account after the loss of my sister who was power of attorney before her passing. I can't remember the name manager who I spoke with on my visit, but she was very helpful with providing me with the info needed to get the process rolling and done. Thank you all !

My review is for the Prunedale branch. They are friendly yet professional. Nicole has been great…read morewith her assistance.

I'm from Sacramento and recently moved to Salinas for work. I was amazed that I could make a phone…read morecall to the bank and a live person would pick up the phone. In sacramento you get a call center and have a difficult time getting in touch with personnel from the bank. I was able to get in touch with Andrew and he's great about calling back. He scheduled me a meeting quick and broke down the details of our accounts to help us understand how we could save $$$. At the conclusion of our meeting he upgraded our accounts and had great conversations. The staff is personable and attentive.

5-Star Review: Made the Impossible Possible for My Family…read more There's just sooooo much to say!!! I'm beyond grateful for the outstanding service we received from Watsonville branch Santa Cruz Community credit union throughout many years. At a time when we felt stuck and unsure of how to move forward, they stepped in and made what seemed impossible, possible. We first worked with them to secure a car loan, and the process was smooth, straightforward, and handled with care. They took the time to explain everything, answer our questions, and made sure we felt comfortable every step of the way with a very low interest rate! Later on, when our financial situation changed, the bank didn't turn its back on us--they stepped up again. They worked with us on refinancing and created a solution that helped us stay afloat. Thanks to their flexibility, compassion, and true commitment to helping families, we were able to keep our vehicle and get back on stable ground. They also offered a skip a payment which came in handy during the holidays!!!! This is what a real community bank looks like--one that cares about people, not just numbers. Thank you, SCCCU!!!for being a true partner to my family when we needed it most. I want to sincerely thank Jessica Gonzalez at SCCCU for going above and beyond to help clear up a major error on my credit report. A past loan was mistakenly reported as a charge-off, even though it had been paid as agreed. This error was hurting my credit and causing unnecessary stress--but thanks to Jessica, it was corrected quickly and professionally. They didn't just brush it off or pass me around. Instead, Jessica took ownership of the issue, investigated thoroughly, consistently, and treated me with respect and empathy. This kind of care and accountability is rare these days, and it reminded me why banking locally--with people who genuinely care--makes all the difference. Thank you again, Jessica, for your integrity and outstanding service. You made a lasting impact on me and my credit future. ALSO!!!!!! I want to extend my heartfelt thanks to the amazing team at SCCCU for their outstanding service and support with my car loan. From start to finish, every staff member I worked with was kind, professional, and truly dedicated to helping me succeed. They really are there to help community members and my family and I are soooo grateful for their efforts, support & caring service towards us throughout the years. Even through our financial challenging times they were there for us and gave us hope and assurance. Working with us through our struggles they made it happen!!!!!! We can NOT thank you guys enough!!!! WE CANT!!! God bless all you and we pray for more families get the help they need through your powerful act of kindness you provide!! What really stood out was how well the entire team worked together--communicating clearly, answering all my questions, and guiding me through each step of the process with patience and care. They made what could have been a stressful experience feel easy and even empowering. Thanks to their teamwork from Watsonville staff to Santa Cruz branches staff also!!!!working together and commitment, I was able to get the loans!!!! Purchased one car then got another, then a personal loan then refinanced both loans into one and everything was just so amazing with peace of mind!!!!.... I'm so grateful to be part of a bank that not only offers great service but also genuinely cares about its community and customers. Looking forward to a home loan in the near future!!!!! Thank you all for making this possible--you're the reason local banking still matters! From our family to yours Thank you!!!! Thank you!!!!!! THANK YOU!!!!!!!!!!!!!!

I been in this bank institution almost when they first opened up and I haven't had any issues when…read moreI went in person... it's actually way faster service then Bank of America it WellsFargo's to say the least..... lines are always short and quick. I was surprised people had bad reviews. Hopefully when you have a good experience- rate it. Deserves better

If you are going to allow payment arrangements for customers to get out of the loans the provide,…read moredon't get mad when the customer takes advantage of that. Also, when a customer says that they want to make a payment on a certain day, it would probably be a good idea for your company to take the payments out on the agreed upon date, and not earlier on a whim.

Yes this business is very reliable and do what they say. I would recommend anyone. PD today with…read moreyour work for about six months now and I've been very happy each time. Hope you're looking for a quick fix short of cash. This is definitely a place to go to. I had automotive repair work done and it was a little more money than I thought! Ck. them out or their site!

Horrible, horrible, horrible tax service. I called Linda over the phone looking for someone to help…read moreme do my LLC taxes and she told me she would gladly do it for $180.00. I was happy to find someone and headed over to her office. After we were finished doing the taxes she then goes to charge me and the quote is now $345. I was pretty surprised and kept it to myself because she did help me do some accounting so I paid her what she asked. This year I'm trying to do my taxes and make an appointment show up on time but I had forgotten some paper work. I told her I needed a little more time to get it she said it was fine but she wanted me to leave my paperwork so I did. Next thing you know I call her she's booked out until after the tax deadline and they can't help me now. I said fine I'll go somewhere else. I find an appointment immediately somewhere else and they tell me the same I'll charge you 180 for your taxes. So I call Linda trying to get my paper work and now she wants to hold it saying oh you had an appointment with me and you have to pay $60. They aren't doing a single thing for me but take my money. I would not recommend her to anyone. She barely tries and charges you like a doctor. Stay away from the tax doctors!

Linda is very knowledgeable and explains everything as needed thoroughly . Great serviceread more

Every goes so smoothly. Been using this facility for years. Consider this business for a great…read moreexperience.

Decided to switch to a new tax preparer this year, and I found Mariposa Tax and Business Services…read more Barry Hauser is the man! His attention to detail and communication was outstanding. Highly recommended.