Sometimes one just tires of excuses. I went to Builder's in March and spoke to Dave about what I…read morewanted. He said that he would have his best guy, Steve, call me to come for measurements for our doors and that it would be cheaper if we just settled up with Steve on the installation cost. There were two doors and one retractable screen. I wanted one of the doors to have a screen, but Steve said that it was not possible. (I later came to find out that it would have been possible if we would have changed the door from one that opened out to one that opened it. Since he had to redo the framing, why it wasn't possible I just don't know.) Steve came, but would not give us an installation price, only saying that he would be fair. Our doors came in, but we could not get Steve out to install them for WEEKS. We paid for the doors on April 11th. Almost two months later, Steve came to install. Because he didn't arrive early in the morning, by the time that he arrived, it was ready to rain. He was able to install one door and a strip between the french doors in the front. My husband didn't like the strip, so he took it off and put on the old one. The old one had the same issue, so my husband told him to put the new one back on. Steve had a helper. The two of them were not even at our home for five hours. They installed one door and the front door strip. The cost was $450. Then it was several weeks before Steve could come out again. I asked Dave if we could get someone else because Steve was too expensive. Dave did not want to send out anyone else. Steve finally came out and installed the door (that I wanted to have a screen). He tried to install the retractable door THAT HE HAD MEASURED FOR and it did not fit. For that he charged us $350, even when I tried to talk to him about the issues with his installation. On more than one occasion, I called Dave to let him know that we still have the retractable door here for him to pick up. He said that he wasn't worried about it, as he could not use it anyway. That was a month and a half ago. The installation cost us more than the doors. In the meantime, Dave at Builder's said that he would issue us a refund for the retractable door. I didn't want to give him our credit card number for the refund because I have had enough. He's been mailing our refund for almost three weeks. We have not received it. The last few times that I have called him, he has been unavailable. The idea of us getting new doors was to be able to have a breeze flow from that side of the house (besides getting new doors). That is why I went to a specialty company. Steve talked my husband out of it by saying that we would have the retractable screen. We still don't have a screen and we still don't have our money. GO ELSEWHERE!

One of the best experiences I have ever had with my countless home improvement projects. Dave is…read moreone of the nicest, most helpful and considerate people I have worked with. He put me in touch with Tom who did the installation, and that made the project perfect. I admit it, I have very high expectations when it comes to customer service and project results. I'm particular, very fussy and a nitpicker. But these two guys exceeded even my standards. Everything arrived as promised, the doors were in perfect condition, the installation was done skillfully,efficiently, without delays, excuses or interruptions. An all around pleasant experience. And, our new fiberglass doors are breathtaking. Glad I found them.

These lying jerks do subcontracting for Lowes. They don't answer calls, address complaints or meet…read morepromised dates and goals. I wouldn't hire them to install door knob!!!! A woman named Tina, phone number 941-724-7224, has stiffed me on every question I ask, as well as cancelled without notice visits from her staff. HORRIBLE company!!!!! I'm currently filing a complaint with the Attorney General, as well as Lowes.

Great crew and great work on my bathroom remodel, referred to by a friend and did not disappointread more

Ed's team did a fantastic job repairing my roof. They showed up promptly, completed the work…read morecorrectly, and charged a fair price. I highly recommend them to anyone needing roof repairs.

After hurricane Milton, we called many roofers. Ed answered and put us on the list for estimate. He…read morestopped by when he said he would and believe his estimate was fair value. He was very professional and took time to explain repairs. Unfortunately we didn't go with Ed as we had repairs done earlier than he was able to commit. I would recommend Ed to anyone looking for roof needs!

I wish we could turn back time and gone with another custom home builder. We've lost A LOT of money…read moreand time. They lied and oversold what they could build. This business is unbelievably unethical.

We absolutely recommend working with John Cannon Homes! If you are considering building your custom…read moredream home, put this company at the top of your list. We are halfway through our build, and everyone has been a joy to work with... from our initial contact with sales, draft department personnel, designers, to Will, our project manager. Good communications and they are very responsive and accommodating. - Cheryl and Glenn

I hated my sink when I moved into my house 5 months ago and never thought I would be able to…read morereplace it without removing the granite countertops but I was wrong! Joe was the one to do it. He gave me different types of sink per my specifications and he chose the perfect color per my pictures of the countertop. the sink arrived and Joe scheduled me in and WOW my new sink was installed and I am over the moon. Joe even repair the poor plumbing configuration (that was on the inspection report). Wonderful work.

Have them measure!!! Joe moves quickly and IMHO too much so. We were looking to replace a stainless…read moresink in Ft Myers. Called Joe, sent photos and Joe was swift to move. I asked if he needed to come out and measure and he said no, he was familiar with my existing sink. We discussed top mount vs undermount and the emails clearly show that we opted for the undermount. The sink and stopper arrived and Joe scheduled the installation for 9/26/23. His installer (Joe) arrived and was very nice. He started unloading tools and then measuring. He advised me that he would need to cut the granite and in order to accomodate the faucet and soap dispenser. That would leave "HALF MOON" sized peices of granite that he would need to epoxy to put back together that would be visible to the eye. He would attempt to color match the granite with no guarantees. The granite was only 18 months old and we said that we did not want that option. He said he could top mount it so I called my wife down to discuss. Meanwhile he is in the kitchen waiting for us to decide on the spot. I made my personal desire clear that I wanted undermount from the start but my wife gave in to the pressure and said being that he was here and ready to install the sink, we could "LIVE WITH" top mounting option. Joe opened the granite hole, installed the sink and here we are.. I am personally not happy with how this all went. I gave in to the wife but we should have NEVER BEEN PLACED IN THAT POSITION. Now I have to live with the outcome. Joe should have slowed down, come out and measured properly so we could have the sink and the install that we discussed with no suprises. I paid full price $2800 and lesson learned. Do NOT ALLOW HIM TO RUSH YOU and do not proceed and settle for anything less than discussed. So now we have a sing that we actually hate! We even miss our old stainless sink and we will have to replace the granite if we ever want another undermount sink to replace this one. Tough luck for us sadly. Cannot recommend this process unfortunately. Best of luck...

They did a great job installing my new roof. They were very efficient & off and reasonably priced…read more,cleaned up Everything really well afterwards& did it in a timely manner.

Got a message from a Jeninine at this place that a "supervisor" was coming out to inspect" their…read moreinadequacies. Took the day off from work and guess what, NO SHOW!!! Thanks for losing more pay in addition to being charged for labor and materials NOT INSTALLED!!!!!!!! ( sounds like fraud) If this was actually so important to them why send another slacky since there were 2 slacks on this job one sitting in his truck smoking and the other like me having a great deal of difficulty walking never mind trying to climb the ladder during a simple 24' x 44' roof on a modular home. NO VALLEYS OR HIPS to contend with, simple straight forward and simple. While a true honest company would send the owner or someone with actual expertise.Food for thought. Their NEGLIGENCE ,makes for a great fountain my HOA is not happy about and yet I had to pay out of my pocket to have fixed !

Zeke's Williams, an impressionable young man, working for Arrow Plumbing, serviced our plumbing…read moreconcerns on a new construction home today, 7/16/25. Zeke zeroed in on the issues and did a fantastic job correcting our concerns. He is professional and knows his craft. We will definitely call Arrow Plumbing if we need their services again. Of course, we will be asking for Zeke Williams to come out for the job!

Shower backed up and toilets leaked from the bottom all at the same time. Complete nightmare…read more Arrow Plumbing was able to come out the same day and looked at my plumbing with a camera! They were able to quickly determine my problem and fix it in a timely manner. Very professional and highly recommend. Will definitely be using them again in the future! Thank you SO much!

Lied: Said he pulled the permit and he did not. He does not have a real company and works under…read moresomeone else's license. Went months with no movement. Paid 1000 dollars to start and the paid 250 for engineering report and said he wanted 400 when I opened a dispute. Don't do business with this company. Pay more and go with a 'real' company. Fraud ZERO STARS Note: have in a text that Justin would refund my money and he and his company has been reported to the BBB text should be below in a screenshot. Found a real business, more money but worth it....apfaluminum@aol.com tell Steve Brian said hello

Great company that does excellent work! Definitely recommend if you want your carport repaired or…read morereplaced