Quick and Efficient screen replacement for my older model Android. I dropped my phone on the train…read moreand it had froze up. These guys got it working again as well as repaired the screen quickly. These guys definitely know what they're doing! I was lucky to find them on my travels.

I am studying abroad in Italy for a few weeks and was unable to get my phone fixed near where I am…read morestaying. I traveled to Florence to get my iphone screen replaced as it was severely broken. Found this place on Yelp saw that the reviews could be fake but I was out of options and decided to go anyway. The gentleman in the front did fix my phone but he was a total a**. He knew I wasn't Italian and did nothing to help the situation even though he spoke perfect English. He did not say the place was cash only until I handed him my card. He gestured to a "sign" and no where did it say it was cash only, when we informed him of this his response was a shrug and "oh well". I had to withdraw from an atm down the street and he was very unapologetic that he did not make me aware as 159e is a large amount to withdraw at a moments notice! I am very uneasy still about this situation.

The store was organized, friendly and easily assessable. Azelio was kind, patient and so very…read morehelpful. I loved my experience and appreciate his extra help so very much. Go to this store, you won't be disappointed, my experience was perfect.

Very deceiving advertisement. Really read the fine print. If you are a student studying abroad I…read morewould use another company. We were deceived and did not find out until after signing and paying that we got less service per month than was advertised because you had to read the fine print. Very unhappy. Do not recommend at all

Difficulties with Apple phone. Wondering if it was T-Mobile because it was affecting both Wi-Fi and…read moremobile connections. Walked in here and within 2 minutes the gentleman at the front of the store help determine it was a VPN issue. Rapid service. Wonderful English. Very helpful. Couldn't be more satisfied.

It's an Apple Store with all the great products we know and love...except Vision Pro. Renovation…read morestays true to Florence architecture but the level of service is normale!

Plenty of options available. Quick service although not too friendly. I was in and out in under 5…read moreminutes though.