Poole's has everything you need in on stop. They also have an amazing cafe. The staff at this…read morelocation are always friendly an service is faster than most pharmacies

When I entered the first thing that I noticed was that it smelled like rotting elderly fish. Then…read moreyou had to squeeze in between the "aisles". That left you breathless... So you spend 3 minutes cuoghing as you try to catch your breath, with elderly fish air. Then they tell me 15-20 minutes. 2 hours later I arrive and it still isn't ready! I want to clarify that if you are to get your medicine, ask for a written prescription and go to Walmart pharmacy.

First class operation. Nice, helpful and professional. Slightly more expensive but worth it. Highly…read morerecommend!!!

This home town, locally owned pharmacy will not disappoint. Friendly service, smiles and genuine…read morecare are found here.

Was texted and called that a prescription was ready for pickup, drove 40 miles one way to pickup…read moreand they had a sign in the window that there wasn't a pharmacist on duty and no prescription could be picked up by Kentucky law. would have been nice if they had let people know this via text or call just like when the prescription is ready to pick up. 04/10/2026

Well I guess I'll do this all over again I probably already have one on here about the Walgreens…read morebut I switch from Walgreens to CVS because there was a little Vietnamese pharmacist down there at the Walgreens who told me that because I see my psychiatrist Telehealth sometimes that that wasn't good enough for him and let me know he would not be feeling my Klonopin anymore so you can imagine what I told him he is not the only game in town I'll go across the damn road and get them. So not only are you losing business I'm going to give him somebody else business you see you see how customer service works you see what you kind of what kind of work you have to put in to have good customer service people that won't cuss you and hang up on you on the phone that's what we need we need a good small town Pharmacy here in Bowling Green.

I want to start by recognizing the excellent service I've consistently received in the photo…read moredepartment. Susana is always patient, kind, and professional. She greets customers with a smile and has been incredibly helpful with my posters, invitations, and photo projects. Her dedication and positive attitude are truly appreciated. Unfortunately, my recent experience with one of the shift leads, Dee, was very disappointing. Back in February, I had an issue with some photo prints and simply asked if they could be resent so I could make a correction. Instead of helping, she was dismissive and rude throughout the interaction. Her attitude made the situation unnecessarily stressful and left me feeling disrespected as a customer.i didn't get the help I needed she walks into the office and rolls out a stroller with a baby in it! (When did Walgreens become a daycare center)and had a smirk on her face While I value the great employees like Susana who go above and beyond, experiences like this reflect poorly on the store. Walgreens should make sure all employees, especially those in leadership roles, treat customers with professionalism and respect.

I would leave a zero star if possible. I have never been treated so bad at a pharmacy. After…read morewaiting in the drive thur for 30 minutes they tell me my insurance is not going through. After they explain this to me I asked them what the prescriptions will cost as a cash pay. They tell me, I tell them to fill them not caring because my son needs them. They tell me they haven't started filling them because the insurance issue and proceed to tell me I have to go to the back of the line or go in. After asking how long it will be I tell them to just fill them and move forward to go park and go in. After waiting they have lost my insurance card telling me it's my fault because they put them in the box (never opening the box for me to take if they actually did) and I drove off and didn't get them. After calling them back they say they viewed the camera and the girl put them in the box, so it's my fault. So someone out in Hopkinsville has my sons insurance card which is a major violation of the HIPAA ACT/Policy. How can it be my fault when they didn't give me the option to get them or even tell me they put them in there? Also the tech and pharmacist were total disrespectful chewing me out and accusing me of their fault. I would not recommend anyone to go here for anything unless you want to be treated like trash for them making mistakes and your personal information exposed to any and everyone. Unfortunately my child will have to wait next time until our pharmacy is open! By the way they weren't entering the correct information which is why it was being rejected!

Nice clean quiet bathroom experience. In and out no fuss, no key, no trash or smell, just clean…read moreand quiet

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 10am-1:30pm, 2pm-7pm, Sa 9am-1:30pm, 2pm-5pm

I'm not a fan of this location. I have yet to find a friendly employee in this store. Prices are…read morejacked up. My walgreens savings card rarely if ever works. I don't recommend this store.

Ran in, picked up medicine, and ran out. Fast, polite service in a convenient location!read more

Jessica McGregor and Debby Strattons attitude. How is cvs okay with people with such horrible…read morecustomer service working here? And work with peoples medications? I was made to feel like a drug addict for coming here to pick up meds a few days too soon, all I had to be told RESPECTFULLY was that it was 3 days too soon and to come back. Like I was not aware that that was a thing. I was spoken to like a complete child, by 2 PEOPLE at that. It took 2 people to repeat the same thing? When all it had to be was "you have to wait 3 more days". The "do you need me to get you a calendar" and laughing saying it doesn't matter that my doctor sent it in or the app said I could pick it up was unnecessary. My husband and I have complained to the "manager" but we all know how that goes. I went to pick my meds up today and Jessica's demeanor was also garbage but I could tell she was "trying" lol. Anyway. As soon as I find a new pharmacy I will not be returning. I'd be embarrassed to work alongside folks like that myself but hey. It is Princeton Kentucky right. ‍

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Called and one caller ahead of me. Still on the phone on hold 25 mins later. This on top of saying…read moremy prescriptions is ready and it is not.

Very poorly ran establishment. Came in yesterday to pick up my husbands medication they told it…read morewould be ready later that evening. Came in at 1:30 the next day and when I finally got to the counter they tell me it won't be ready until after their lunch break. Seems a bit shady. This is one of the reason we stopped going here, but the surgeon thought it would be better than Walmart. He was obviously mistaken!!

The amount of anti-theft measures is understandable but also a little much…read more I understand if it were perfume or expensive items but locking $6 deodorant behind an anti theft device is crazy. And then the self checkout kept flagging a staffer and there were none around and the one at the other checkout just.. couldn't do it? So just not great.

This location is completely pathetic. Sign says they are open till midnight . No at 11:50 pm they…read morestop letting people in. They tell you they are closed . Funny sign said midnight. Then they are rude and threatening about it. Plus employees are just plain nasty and incompetent.