They are dishonest when it comes to there products. They try to up sale you verses quality. The ladies there will put stipulations on products that are NOT insurance required. For example they told me that my insurance wouldn't cover a brand that I wanted. However, after checking with the insurance company I could have gotten any brand I wanted. I also over heard them attempt to sale a product that customer didn't need verses one that was full covered by medicare. I should have walked out of the door. Please find another medical supply company. read more