Friend went to ER with afib; drs worked with him and consulted,made an appt for him in Syracuse for…read moresurgery. They were great. They do share drs with Carthage so you never know who you are going to have treating you.

They didn't let a sober person visit our friend who was sent to the hospital. The guy at the…read moreemergency entrance was extremely rude and impatient. Complete jerk.

Great Hair Do's Well trained and highly experienced staff…read moreGreat Reputation and a boutique restaurant with great decently priced meals. Fantastic location and exceptional people.

Last Saturday, April 13 I had an hair appointment booked! I had made it over a month ago. When I…read morehad got there the young receptionist said I was not on the books! I was very disappointed as I was going to an event that night and want to look my best. There was no apology and they could not accommodate me at all. I have been a customer and have supported them from The beginning and feel let down.

--- ALERT --- I had…read morea stiff neck for 4 days so I booked an appointment over the phone asking for treatment there, told them it was for a stiff neck and likely needed a massage. I showed up and inquired at the reception how the process worked. The nice girl at the front said I pay; $85 for a one-time assessment and then $60 for the treatment, I asked about what a $60 treatment gets me, in terms of time, and she said once I paid there was no time limit for the treatment, whatever time it takes. So after speaking with her I agreed to proceed and shortly after I started the assessment. After 35 minutes of mostly paperwork and a questionnaire and only seconds after my assessment had completed I was told they had no time to give any treatment and in fact I would have to wait a month for the treatment the assessment result said I needed; which in her words was "all you need is a couple of massages". In shock by what she revealed and in a lot of discomfort; I went back to the reception and explained that I only agreed to proceed with the terms discussed under the condition that I get treatment today. Frustrated I asked her..I didn't need to spend $85 to be offered to book a massage a month later did I? She offered no explanation or recourse and only asked for my money. I believe it's downright medically unethical if not fraudulent to subject someone in pain seeking treatment an option like this only after you have their assessment money. I would have never agreed to have an assessment if they had told me first that they had no time today[or this month] to give me the treatment I needed. I feel I was totally scammed by this business and left in more pain than what i had when I got there. After a follow up call to to the business once back home to further explain how unreasonable it was to take my money and offer no treatment in a reasonable time frame they had no remorse and no intention to try and rectify the incident. I plan to contact The Canadian Physiotherapy Association (CPA) and seek guidance for next steps. UPDATE 2/8/2018: After I posted this review I was contacted by management and I am satisfied with their actions. They offered the appropriate response for a failure such as this. I am updating them to a 3/5 star rating because of that.

Started coming here about a month or two ago and employees are very friendly and professional…read more Feels more like a visit then just going to the doctor . I went from being in pain with little mobility to almost no pain and much better mobility in a short space of time , I would recommend them to anyone suffering from joint and or muscle pain .