Watch these guys. You may be charged HST on items that are HST exempt. I recently purchased a…read morebathroom support for my wife who broke her leg and I was charged HST. Later I purchased a knee crutch and a bath chair at different stores (Shoppers Drug Mart and Amazon.ca) and was not charged HST. I went back to this store and they confirmed that I should not have been charged HST for the item I purchased there. I could not find my receipt but I did bring my credit card statement in to show them the amount I paid for the item, which was the selling price plus HST. However they refused to refund the HST I paid. I have had good service from this store in the past, but this experience means I will look elsewhere if we need any other medical supplies.

The worst company in terms of customer service, in-home service and total lack of management's…read moreresponding to concerns or even giving a hoot there exists such a problem.

From the owner: The sales and service representatives of National Home Health Care work in the Kitchener-Waterloo…read morearea, providing home health care equipment and supplies. Our products include wheelchairs, mobility devices, compression stockings, orthotics, bathroom safety equipment and more. Our equipment is available for purchase and for rent, and we also accept special orders for products that we usually don't carry. Feel free to give us a call to talk about your needs to one of our representatives.

My partner has been struggling to find a proper sleep mask for his BI-PAP machine. We went here to…read morelook at a couple of their mask options and the woman working was horrible to us, right from the moment we walked in. Her tone, her demeanour, everything about this woman. My partner and I left without getting his mask, because there's no way we're giving them our business. I don't recommend going here at all.

Yesterday I was at the Orangeville Ontario Home Health Store. I needed several items and the…read moreladies that served me were very helpful. I have always found all of the staff in this store knowledgeable and very helpful whenever I have been there. I definitely give them a 5 star google review. Gail McIndoe

To add to my poor review yesterday I was told both the manager and head office would call me…read moretoday..... Nothing I left 2 phone numbers both have voice mail and my email Radio since show how little this company cares about their customers. After sharing my experience on the local Facebook group I found 200 other members of our neighborhood that have had sims Lee experience Some of the many company's are missing medication Poor customer service, rude staff Manager not carrying, being around or returning customer messages Poor store hygiene and cleanliness Medications not being avalible even when five weeks notice and the list goes on Don't shop her for ur meds

I was in today to purchase some makeup and I wanted to try something new with my make up. Liz was…read moreamazing. She helped me pick new colors in quality eye shadows and lipsticks while staying within my budget. She even took the time to show me some new and fresh techniques. I am very happy with the results. I will be back.

Friendly well informed owner who has many items in stock but if not in store, item can be ordered…read moreand received the next day. Merchandise is best quality at very competitive pricing .

From the owner: Medical Supplies and Home Healthcare Products.read more