Can't say enough good things about this company! Some before and after photos below. Really…read morelistened to our needs during the quote, made suggestions that I believe saved us a lot of money in the long run, by helping us avoid the wrong product. Refinished four rooms and a hallway and also made a recommendation on a stain that did a far superior job of covering up blemishes in the wood. Our choice would have looked horrible. Similarly they also did three rooms in vinyl planking, and directed us to a far superior product that was not much more expensive. Price was good relative to others who gave us quotes, but others did a far worse job of really discussing our needs. You can hire them ​without hesitation or worry.

I'm surprised to find myself the first reviewer of a company that by all accounts is well…read moreestablished in this area. I chose Harrison at the recommendation of multiple friends who, like me, own a historic home and have strong feelings about craftsmanship, preservation, and quality. Harrison was respectful of the space and kept dust to a minimum. They were professional, adhered to their project timelines, and kept us educated throughout the process.

Excellent work, quick responses, fast turn around, reasonable prices…read more Imed responded to all my texts right away. His team did an excellent job laying our cork floor. Reasonably priced. Thank you!

Updated the carpet on my staircases today and was super impressed with the job. The scheduling and…read moreinstallation process was timely and seamless. Thank you Flooring Co for giving my house a much needed update! Will definitely come back in the future for renewing my wood floors.

Responded quickly, very professional, understanding, and willingness to help the client.read more

From the owner: -Flooring -Bathrooms…read more-Kitchens -Design Consultations

I believe this company is capable of doing a satisfactory job & the owner is particularly motivated…read moreto do so prior to being paid. The overall quote was reasonable & I had no problems until the point that I was dissatisfied with the transition piece between kitchen & dining area. Most recently, the transition was glued down, but literally did not stick. I can pick it up. It also is not quite long enough & there is a gap between the wall and wood. He does an excellent job of hanging pictures, which I greatly appreciated as a side courtesy. but his level of responsiveness dropped from a 10 to a 0 at this point. Nothing is urgent on my end, but a simple acknowledgement of my text of concerns & pics of the issue would be appreciated. I feel disrespected to be completely ignored after investing a good sum of money in my wood floors with a guarantee of satisfaction. I am not seeking to bash this company; to the contrary, I simply would appreciate acknowledging the problem with a plan to follow up.

We could not be happier with our floors!!! Our red oak floors were a bit of a disaster but now…read morethanks to Michael and his team they look brand new. We also added new floors to our backroom and they match seamlessly with the existing hardwood. We went for a natural look and Michael spent a ton of time walking us through all of our options. And I had a lot of questions to say the least, I not recommend them more!! We are looking forward to having them back to refinish our upstairs. **better after pictures coming soon, it was dark by the time we remembered to take pictures!**

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

We couldn't be happier with the carpet installation from Genoa Custom Interiors!! They helped us…read morechoose the carpet and color, worked with us to create a timeline for installation that made the process easier for us and the installers were so professional and considerate!!!! And the final product makes our home look new again!! I would highly recommend them to anyone!!! It was our first time there and we will use them again for bathroom flooring!!

Initial install of both carpets was fine. Upstairs carpet had a run in it. This was a style of…read morecarpet that wasn't suppose to do that. Stopped in let them know and he said their carpet layer was on vacation well get a hold of ya by next Monday. Next Friday comes around and he says again he will call. This went on for 2 months until I finally got frustrated and the owner got an attitude with me when I mentioned calling the BBB on him and what was so difficult about a phone call and appointment to just look at the carpet to see what could or could not be done. show up after 2 months of follow up calls every Friday to get an appointment to be told nothing they can do just leave it. after this incident a close friend asked about them and I said that the installation is great, but I had bad experiences with the manager. When he got his carpet installed he was lucky he was home and asked about the padding and that it didn't seem like the right kind. They reassured him it was and had it stapled down and ready to put the carpet down. Long behold after he did some investigating it was in fact a cheaper padding that what he ordered. If he was not home they would have got away with it. Once called out they drove back and installed the right padded. back to my experience. Calling them back recently I asked about the carpet in my basement being finished off. I know that the color batch might not be exact, but I wasn't too worried about that. He said he would call me back after he found my order. No problem. Calls me back and says that the carpet is no longer being manufactured and that he can't get it. They only make carpet for 2 years sometimes and this one is not available anymore. I then called back a couple hours later and asked for the style, color and manufacturer. I had a feeling something was up. He called me back and gave me the information. I called a few other stored and looked it up online with no issues. Both stored called back and said it was easily obtainable through Mohawk. At this point if I would have took his word for it I would have been looking at different way more expensive ways to finish off my basement. I Called them back and asked what the deal was and they said that it wasn't on their price list and that they have a competitors carpet they use instead now. He then said it was available. so i said lets order it and he then stated we don't want the job. simply state that in the first place if you don't want to deal with me. As a small business you think keeping a good reputation with the community would be one of your key objective. Not these guys. I would 100% recommend any other business over Genoa Custom Interiors.

Clifford and his team did a fantastic job in my Porch fixing and replacement. He is very friendly,…read morehard working, prompt response and provide very good service immediately. He fixed our broken cement slab, replaced the railing, power wash the porch , fix the door stopper in very good price. we are very satisfied with his work and strongly suggest others to get services from him. Thanks, Krushna

I am still waiting for him to pay me 1100.00 for the judgement...... I do not recommend him or his…read moreassistant. He completely dishonest, and a thief.