Awful experience, totally unprofessional. My girlfriend had an appointment for 9am. We were running late so we called Melissa Bravo on her cell phone and told her to expect us in about 10 minutes. She was rude on the phone and was talking over my girlfriend, who was just trying to get the suite number. We took this as a bad sign to begin with, that a licensed psychologist can't manage to be polite over the phone. Then we pull into the parking lot 10 minutes later and receive a call from Melissa, saying there won't be time for the appointment!!??!!. She suggested, since were already there, that we fill out the paperwork and reschedule. She was snappy on the phone, and yet again and had an attitude. As a psychologist, she should learn to be polite to people with mental health problems. It seems like this counselor has some problems of her own. My girlfriend was super nice and understanding over the phone, but the counselor refused to see us simply because we were 15 minutes late. I would not be so upset, except for the fact WE CALLED BEFORE WE CAME. So she made us waste the trip, refused to see us and was rude to top it off. I would not trust Melissa Bravo to complete a simple task, yet alone trust her with someone's mental health. Judging by the way she runs her business, THIS IS NOT SOMEBODY YOU WANT TO TAKE ADVISE FROM! BEWARE! read more