We originally had our home listed somewhere else and didn't have much activity over 3 months. We…read morewere disheartened. Everything changed after we found The Realty Collective, and started working with Chena. Right off the bat, she was keen to build a strong online presence for our listing. She even arranged to redo the professional photography to make our listing photos stand out more and even added a virtual house tour that really showcased our home. One of the great things about working with Chena is that she doesn't just sit back and wait for buyers to come to her. No, she's very proactive! She actively marketed by creating engaging content for social media platforms to attract potential clients, hosted open houses every week, and the entire realty office collaborated and worked as a team to get as much visibility as possible. When it comes to communication, Chena was a star. She gave us detailed updates on each showing and always kept us in the loop about where our listing was posted and how it was performing in terms of views. Whenever the house required attention, she took the initiative to arrange for services to come and take care of everything that needed to be done. Chena delivered in selling our house within the timeframe that we hoped. She put in the effort and did more than expected to make sure we were happy with the results. We're very happy that we got to work with Chena and we would not hesitate to recommend her in a heartbeat!

Wow! What a pleasure it was working with Chena. Smart, professional, insightful, and highly…read moreexperienced sealing the deal on our home purchase and bringing us home! Of all the realtors we've worked with, Chena is by far the best. Whether you're selling or searching for your first or next home, you owe it to yourself to go work with Chena. You'll be glad you did!

After a somewhat challenging Google search for a realtor in our new town of Cookeville, I…read moreremembered that Dave Ramsey has an affiliate network of trusted realtors. I reached out and immediately was contacted by three different Ramsey-approved realtors, including Tyler Wilson from the Skender Newton Group. With our schedules only allowing for a one weekend buying trip, there was no time to waste in making sure we had someone who fully understood our needs and preferences. While all of the realtors were accommodating, friendly, and competent, I ultimately decided to go with Tyler because he was the only one who asked me specific questions and really sought to understand what it was WE were looking for, rather than trying to sell me on his credentials. Tyler was just enough of everything for us -- whether it be the type of contact, the flow of communication/info, or the pleasantries, he expertly mirrored what we prefer -- again, not making it about himself but truly about us. This made the buying experience enjoyable, stress-free, and even fun! Tyler lined up all eight houses we wanted to see for a full day of viewings and even timed them all to the best route! A real local, he knew the areas very well. He would drive us through nearby neighborhoods rather than the main route so we could get a feel for the vibe and he even added a house to our list that we hadn't asked for because he knew we would want to see the area. In the end, this was actually the house we bought! If not for him, we wouldn't have even thought to look at it. We couldn't have been happier with our buying experience with Tyler -- he was the utmost in professional and courteous while consistently putting our needs first. I would highly recommend him to anyone looking to buy or sell a home in the Cookeville area!

We would not recommend this realtor. We felt misled throughout the entire process, and our best…read moreinterests were clearly not the priority. We also had serious concerns about a conflict of interest that affected our confidence in his representation. He was condescending, dismissive of our decisions, and consistently spoke to us as though we were incapable of understanding the process. Instead of advocating for his clients, he tried to control every aspect of the transaction. Overall, this was an unprofessional and deeply disappointing experience.

Kathy is a great broker and realtor. She is full of knowledge and experience. Always willing to…read morehelp. Real estate life !

Kathy was patient, knowledgeable and VERY responsive; she even returned our calls on weekends and…read moreher vacation! If you're looking for an agent in Middle Tennessee, you can't do better than Kathy Dunn. We're very, very pleased with the service we got from her.

I waited a long time to post this review to make sure I wasn't posting in anger. Let's just say…read morethat the words, "It's not my job to babysit the transaction" came out of our agents mouth. I was stunned. I replied with a pause and told him I was carefully choosing my words before I responded. We were in the middle of a transaction that was being extended and extended and I didn't want to alienate Landon Dickerson so I bit my tongue. That's exactly your job and why I hired you and paid you a 6% commission. My husband and I are getting ready to buy another property and we won't use Tri Star or Landon again.

From the owner: Tri-Star Real Estate and Auction Co., Inc. is a premier real estate agency and auction house…read morelocated in Sparta, TN. We specialize in real estate auctions, sales, home buying, and home selling services. Our experienced team is dedicated to helping clients achieve their real estate goals with professionalism and expertise. Whether you're looking to buy or sell a home, Tri-Star Real Estate and Auction Co., Inc. is here to guide you through the process with integrity and efficiency.

Loved working with Kelly. She is very understanding and will help you thought the selling and…read morebuying process

A dream was created when we visited Cookeville 10 months ago. Finding Kelly Davis of First Reality…read morewas like finding our fairy god mother who could make our wish come true. She never gave up looking for a perfect place for us while we went back to California to pack up, sell and move back to Tennessee. Kelly was willing to do distance walk-throughs on houses that interested us. She heard, I mean really HEARD our desires for our perfect place and she wasn't afraid to tell us when a certain place would not work out for us. When our house sold, she was ready to put in the long hours and miles to find that dream and make it a reality. We drove out in an older motorhome and a pickup truck. We gave 90% of our belongings away back west because we were that serious about our move. Kelly never gave up, looking at listing after listing. She was contacting fellow realtors and searching every option. One day, a place came up and she instinctively knew this was the one. Was it everything we wanted? Not everything...but our "everythings" changed over time as Kelly taught us about Tennessee and the Cookeville area. We agreed to meet her at the location and just driving up the street to the property, we knew it was our dream home! The three of us knew our future was on this property. Kelly had found and fulfilled the dream making all of our wishes come true. Moving to Tennessee and living in Cookeville is the dream! Beautiful countryside, wonderful people, great churches and more fun things to do than you have time for! Thank you Kelly Davis and First Reality for going above and beyond to give us a beautiful home and property!