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    Melody Counseling Services

    5.0 (1 review)
    Open 10:30 am - 7:00 pm

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    10 years ago

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    Aurora - Aurora San Diego Hospital 25th Anniversary

    Aurora

    2.0(129 reviews)
    0.3 mi
    24/7 Availability
    Certified professionals

    I was very nervous about sending my son here because of the reviews, but our experience was better…read morethan expected. The nurses, doctors, and staff were all very kind and easy to talk to. Communication was excellent, we were able to call and speak with our son at any time of day, and we were given permission to visit whenever we needed. His stay was a quick three days, and he said the food was good. Overall, we felt supported and well‑informed throughout the process.

    I would strongly advise any practicum student or trainee to avoid Aurora Behavioral Health in San…read moreDiego specifically working under Kathy Robbins (Clinical Director) and HR (Nancy) that ignored my formal complaint, real professional. My experience with Kathy was not just disorganized, it felt targeted, inconsistent, and emotionally exhausting. There was a clear pattern of controlling, dismissive behavior that made the environment feel more about power than actual clinical training. Expectations were constantly shifting, and I was criticized for following directions I had previously been given. Meanwhile, similar situations appeared to be handled differently for others, which raises serious concerns about fairness and professionalism. I was not properly trained or supported, yet I was held to standards as if I had been. Instead of being guided, I was met with punitive responses and a tone that felt condescending and, at times, outright disrespectful. The dynamic felt less like supervision and more like control. Even after leaving, the situation has not been resolved. There continues to be resistance and lack of follow-through regarding my hours, with arbitrary distinctions being made such as dismissing valid observation and training, despite those being standard components of practicum learning. What's most concerning is the lack of accountability. Nancy from HR has not followed up after our meeting, and my attempts to escalate concerns to higher leadership have gone unanswered. That silence speaks volumes. This experience has continued to impact me even after leaving, which says a lot about how poorly it was handled. If you are a student, protect yourself, get everything in writing and be cautious. What should have been a supportive clinical training environment instead felt controlling, inconsistent, and unnecessarily stressful due to poor leadership and lack of integrity in follow-through, even my program took my side in the behavior I experienced reflected poor supervision practices, lack of accountability, and a concerning disregard for the role of a clinical training environment. I'm grateful I didn't give this abusive institution more of my time than I did.

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    Aurora - Hospital main building

    Hospital main building

    Aurora - Outpatient building main group area

    Outpatient building main group area

    Aurora - Aurora San Diego 20th anniversary!!

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    Aurora San Diego 20th anniversary!!

    Melody Counseling Services - c_and_mh - Updated August 2026

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