CHI was great for my delivery of my second baby! Only thing I hated was the weekend on call…read moreanesthesiologist blonde Caucasian woman named Lisa who took forever to get to the hospital and was terrible at her job. She literally took over an hour to put in my epidural and even pushed me to not get it but I insisted since I was already paying for it. I was sobbing and in so much pain with all the pokes and prodding and failed attempts. Not a fun experience. I do not say this lightly, but I personally think she should be fired. Besides that, everything was smooth and everyone was great!

Not sure why everyone has to be so rude. From check in and insurance coordination to actual exam…read moreyou feel as you are actually bothering them! If people skip out on mammograms or other preventative tests I can completely understand! Who wants to be treated this way? 2 stars because usually the actual person to do the test makes up for the rest.

My granddaughter recently had a baby there,the dietary staff was amazing they went out of their way…read moreto make sure we had everything we needed even extra things like milk shakes. I was lucky to be able to share with my granddaughter the special mommy meal and it was delicious. I had chicken parm and honestly it was better than a high end restaurant. The food was so good I forgot I was in a hospital. The nurses were very attentive and everyone was so nice.

Extremely offended by institutional attitude of indifference and treatment as if patient is a…read morenuisance. ER and ICU were caring and concerned but nurse "Stacy" (in area after Surgery) was rude, abrupt, dismissive and dishonest. She sent pain medicine (for use after surgery) to a pharmacy that (unknown to her because she never. Checked) couldn't fill it. Patient had NO pain medicine 17 hours after surgery (with last dose during out-processing) until an outside dr agreed to provide pain medicine about 27 hours after hospital dose. "Stacy" lied and said there was no place we could appeal to or complain to. Found it on line! Scary place with all admin refusing to admit error and apologize or show that they have fixed the problem of discharging without pain meds after major abdominal surgery.

I cannot say enough about the wonderful care I received from Dr. Olufemi Oladele-Ajose, Janet,…read moreGerold and Don. I was in a lot of pain from kidney stones and was upset to be away from my family the day after Thanksgiving. I feel like everything moved pretty quickly. Im normally very anxious over tests and bloodwork but everyone was so great. I hope I wont need care when visiting Lufkin in the future but if I do I know where Ill be going!

Well, I had a horrible headache and sore throat. Again, Hope ER and staff were there with genuine…read morecare and concern. Fortunately for me I was negative for Strep throat and the flu. I had a nasty viral upper respiratory infection. Thank you Doc, Janet and Robert for providing excellent patient care and not over treating me. Rest, fluids and decongestants relieves my symptoms and I'm back on track.

I have always came to this urgent doc for treatment but there's definitely some things they could…read morework on just like any place could. I'm a nurse myself so I know how the whole process works with patients, assessment & charting. Everyone is always nice & the care is great but if they didn't do so much personal talking in the back the patients would be seen & out of here a whole lot quicker. The exam rooms have always been clean but their front carpet is disgusting. I have added a photo for reference. I'm big on posting & reading reviews because I feel it's what helps shape the company/business. I hope this company takes patients concerns into consideration.

I showed up at the facility at 8:30pm on a Friday night in the cold with my 9 month old son. The…read morestaff proceeded to lock the door, turn off the lights, and hide in the back. Not only a very unprofessional way to run a business but very unethical being in the healthcare industry.