I was at Aberdeen Menards garden department about 11:30 on May 10th. We looked at some herbs and went to check out. The clerk NEVER SPOKE A WORD to me during the entire transaction. Not did you find everything. Not even hello. She never said good bye. The purple sweater wearing woman never said thank you!!!!!!!! Clearly Menards doesn't need any more of my business. Thank you for reading this. See how simple that was? read more

We stopped in to buy a few concrete blocks, and were looking at them in front of the store, outside. There was an employee out there, who walked right past is if we didn't exist, not offering any help or direction despite being addressed with a question. I wasn't impressed, and ended up finding what I needed in my own. I didn't think to get the guy's name, but that seems pretty rude. read more

The help there is so slow and worthless u wait 40 min. For help and they still can't help u with what u need. Wish they had a home depot they at least help right away and have a clue where they work. And please save 11% that's nothing!!! read more

Menard at Aberdeen SD is very inconsistent in enforcing mask policy, some associates are very arrogant, confrontational, and extremely hostile in enforcing the rule of wearing a mask above the nose and mouth, whereas, at the front desk, the manager indicates above the mouth only. Majority of associates are polite, however, few associates including a front desk manager , who is also unfriendly and combative, was very disrespectful and need to be retrained to deal with the public in a respectful manner. Very sad few rotten apples need to find a different line of business! read more

Managers are deplorably rude to senior citizens and treat customers like trash. Managers and sales associates should not be yelling at customers about loose masks. Instead should offer gentle polite reminders. read more

Went to the Aberdeen Menards because i was recommended by a friend. I went their instead of going to my home town Menards because i heard they had better guest service. I went there seeking to upgrade my kitchen with new cabinets and new appliances. I went there and a gentlemen named Kyle W. helped me and was outstanding. He was very helpful and really helped me design my kitchen and showed me the best appliances to fit within my budget. I would highly recommend using the Aberdeen Menards for any project big or small. read more

I was in Menards on Saturday, February 1, intending to buy a set of faux wood blinds. There was no one in that department available for help, so I went to another dept to ask about help. They called someone, but by the time I returned to the proper department, someone else was being helped. I waited (politely) for over 20 minutes, and then when he finally turned to me, he was rude and distinctly unhelpful. Someone then approached him and said he had "just a quick question." I said, "Go ahead, and answer his question." One half hour later, he was still with that man and absolutely and completely ignoring me. At any rate, I finally was so angry that I left without saying anything else. I returned to my home in Mobridge and ordered what I wanted on-line - and from another company. As far as I am concerned, the customer service, or lack thereof, was absolutely horrible! I was very angry and still am! read more

If you are a female and are in line at the building department, make sure you are vocal or they will pass by you to help a man. If this happened once, I would let it go, but this is the second time! One associate was helping someone and the other was assisting him, so I patiently waited. I had my phone in my hand, the menards app open, with the exact product that I needed so it would go quick! When he was done, he absolutely did not acknowledge me (now mind you I was close enough to the plexiglass, that he knew I was there), a gentleman walked up, asked him for sheetrock, and he started helping him. I said, clearly you didn't need my business! I went to the manager and asked him if this Menards had an issue with women ordering building materials from their store as I've never had an issue at any other Menard's store. I explained what happened not once, but twice at this location (yes, I said something the first time as well) and the manager offered an apology and an i will let upper management know, he didn't offer to walk me back to get the order that I needed, just an oops, sorry about that. Come on menards be better, do better! There are so many strong independent women, why would anyone try to make us feel defeated? Why do we have to be rude to get good customer service? read more

Thank you to Wes in the buildings department for being so helpful. He answered my questions and even tracked an order that I didn't even buy from the Menards in Aberdeen! He definitely went above and beyond! Great guy! :) read more