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    Menards

    2.6 (48 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 2 months ago

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    Gave me an opened box and was missing the track SMH. Seriously people that work at Menards are very incompetent.
    Karyl M.

    We did curbside pick up never again. No one ever answered the phone 847-973-3034. So I got out of the car and went to the counter when asked why no one is answering when we have been trying to call for 5 minutes Lexi says okay I'll go get it. Many reasons why not to shop at Menards. Update: got home and guess what? It's missing the track back to return this junk

    Dirty, used, and missing the lid. What a joke.
    Arden H.

    Never have I been more disappointed with an online purchase. Bought a 120 gallon composter online from the Fox Lake location. These jokers sent me a used, damaged and broken, filthy, incomplete (missing the lid) piece of garbage. It did not even come in its original box. Instead they just wrapped it in discarded cardboard boxes. Manager would not tell me how to get a refund or credit, only said, "I'll look into it and get back to you." Really helpful. And the snarky girls who answer the phones need to learn how to treat people. Blatantly rude and unhelpful. Bad attitudes. Sorry you hate your job but dont take it out on customers. Will never shop at Menards again.

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    11 years ago

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    8 years ago

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    14 years ago

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    10 years ago

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    13 years ago

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    12 years ago

    Jon smith helped me in guest service and I was very pleased with his service! By far the best worker I have ever had at Menard's

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    15 years ago

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    13 years ago

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    Page 2 of 2

    Ask the Community - Menards

    Review Highlights - Menards

    The delivery guy (George) was simply OUTSTANDING!

    Mentioned in 2 reviews

    Read more highlights

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    Astera Heating, Cooling and Appliance Repair - Astera Service

    Astera Heating, Cooling and Appliance Repair

    (335 reviews)

    I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

    I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

    Abt

    Abt

    (3.4k reviews)

    $$

    OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

    Appliance shopping is almost as painful as car shopping. And I dislike both…read more I've purchased almost every appliance and tv in my house from Abt. I've been in my house long enough to replace the appliances I bought previously. Since most places that used to sell appliances no longer exist, I feel Abt is the lesser of the evils, better selection and employee knowledge than the big box stores. I don't usual have a positive shopping experience at Abt. I'm mostly ignored and always have to ask someone to help me. I only go to Abt when I need to purchase something so it's ridiculous no one approaches me. Luckily my most recent visit was a positive one. I had to buy a new dryer and didn't know which one to buy. Rodolfo Alvarez was the sales rep that APPROACHED me. Rodolfo was kind and a great listener, I told him what was important to me and he showed me my options. He helped me settle on a LG dryer that I wasn't expecting to choose, but based on what was important to me, fit my requirements the best. Another couple was listening in and based on what he said, I think they decided to go with the same one. I felt bad he couldn't help us both since he should have gotten credit for the other sale as well. I told Rodolfo next time I need something at Abt, I'm calling him. Five stars for Rodolfo! I knocked off a star due to all of my previous unpleasant experiences at Abt.

    Menards - buildingsupplies - Updated June 2026

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