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    Mendez Home Improvement

    4.0 (6 reviews)
    Closed 7:00 am - 7:00 pm

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    Rick's Custom Fencing & Decking

    Rick's Custom Fencing & Decking

    4.6
    (51 reviews)

    We have used Rick's Fencing over many years and have always been happy with the results. This time…read morewe replaced an old fence in the front yard with a brand new cedar fence top-of-the-line put in the front yard. It's absolutely beautiful. The young men who installed it were professional, well mannered, and friendly. It was installed right on time. They tidied up, raked over the soil and left the grounds perfect.

    The entire experience was horrible. The finished fence isn't terrible…read more I am particular about the wood used so I had the salesman bring me samples of the two thicknesses they offer. The thicker one was rough sawn on one side which I didn't like, he said if I wanted it smooth on both sides, use the thinner board, so I chose those. I signed the contract and then never got an email or call even saying they acknowledged I had signed. I thought that was odd, so I had to call them to verify they got it. Day 1- Start time 8-9. Showed up at 8:15 The lead installer walked the job and saw the post-it note on his paperwork that said "One Day" and he had a fit. Was visibly upset and called his office. They had told me it was a three-day job, so I am not sure why they put everyone through this emotional nightmare at the start of a job? He then said they forgot the jackhammer, left at 8:30 and got back at 10:00. Tore down existing fence. Took off existing lock to reuse and put the lock and screws in the dirt of one of my planters. We talked about the boards for the fence and the company does not carry any smooth on both sides boards like the ones I was told I would have (and that I had a sample of). Day 2- Start time 8-9. Called at 7:30 said going to another job first, will be here after 1:00. I called corporate and asked why they weren't at my job and why they didn't have the boards I was bid on? The CEO said if they don't carry the boards I was shown, they just wouldn't finish the job. WHAT??? My biggest nightmare, the old fence is down and they are walking off the job. I was thinking I would go pick up the boards locally or pay the difference for them to purchase some. Nope, he didn't even want to talk about any solutions. I was beyond distraught at this point. The local branch did eventually go through their stock and try to find the smoothest boards they had and did say they would finish the job, but at this point I pretty much despise this company and what they have put me through thus far. Day 3- Dig out existing cement plugs- put dirt all over my flagstone patio. Cut wood on flagstone patio, sawdust everywhere- in beds, in grout, on plants, in the mulch, etc.. The driveway is 5 steps away and would have been better for cutting and placing piles of dirt. Putting down a tarp would have been smart as well. I had the drip system all coiled and tied up so there were only three places to avoid stepping, yet they stepped on the drip lines dozens of times, even though they could have been easily avoided. They also stepped on plants in the ground that also could have easily been avoided. Seems like they just didn't care about my property or my gorgeous patio area. I had decided on their metal posts and apparently, the wood rails are not thick enough for these posts, so everywhere a board goes on a metal post, that board sticks out farther than the other boards. It is very obvious on the ends which flair out. They said they would fix it, but it has been over seven weeks now and I have not heard from anyone. He said to give him a couple weeks. So much for the lifetime warranty Day 4- They tried to install my lock and it doesn't fit. So all these guys with all this experience didn't know that a lock that has had the stems cut to fit a 4" post, wont fit on the new 5"post? This left me without a lock over the weekend, an extra four days of worry about a break-in. I am baffled that everyone said my old lock would be fine. In the photos you can see where the boards flair out at the end of the fence, that every rail is cracked where the screws are (not sure if this is normal?), the pilot screws they put in the trellis but did not remove them or take them out and put the regular bolt in the same place, etc....

    Barclay Builders

    Barclay Builders

    2.3
    (3 reviews)

    Yelp pulled 2nd customer review of Barclay Builders & unsure why, but, I'd advise anyone who is…read morethinking about hiring this company to read it because what she wrote is true. I went to Pam's house to provide her with an estimate for the wet area that BB had originally started work on, while I was there I saw first hand the unfinished aftermath of BBs renovation in the kitchen & wet area. BBs had removed parts of load bearing wall in kitchen & the house had structural damage as a result & it was noticeable. Furthermore, contractor continuously asked her for more money to fund the project, sometimes for gas money (who does that?) & when he abandoned the job he took the tools that Pam paid for since BBs didn't have necessary tools to complete the job. He was unreliable & showed up briefly & then would leave for days at a time. Regarding the wet area that I looked at replacing out it was supposed to be a curb less high end walk-in shower. It is clear from the materials used & the floor drain installed that it was an expensive project. From examining the work, as a professional, it is clear that BB is not experienced in wet areas, tiling, or vanity installation. The most concerning issue is over the slope of the floor for the water to flow in to a linear drain. After examining it, clearly the floor wasn't sloped enough for drainage which would cause standing water. Water on tile is not a good thing & over time it erodes, especially when subjected to continuous water & standing water which will lead to it leaking causing a lot of damage. For a curbless shower with no door it is crucial that up to 3' be made waterproof outside the wet are which wasn't done. The tile work alone looks like a home owner DIY project for a 1st timer. Grout lines aren't sharp, clean, uniform. The pebble floor looks like a 1st time attempt & the seat in the shower that is half finished is not ever going to be comfortable for anyone to use since it has very sharp edges.

    Brandon did an amazing job. Was on time and was very fair on price. He was amazingly delicate in…read moreall of work. He even quoted me on more projects that we have planned. Excited to have him back for more work.

    Mendez Home Improvement - fencesgates - Updated August 2026

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