Really cute little rustic store in the shopping area right by the pier in Martha's Vineyard. A great variety of what looked to be very quality items. Hats, shirts, sweatshirts bags. We were greeted by a very friendly person. She was very helpful and leading us towards the items we were interested in. And also gave us a map for other parts of the island that we wanted to go to. In addition, everything in the store was 20% off, another huge plus. Pretty store with lots of wood and nice finishes inside. read more

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I ordered an article of clothing online from Menemsha Blues and, when it arrived, it was damaged. Despite numerous attempts to very politely contact them in a majority of different ways, I have received no response whatsoever. (1) I filled out an online form to return items a number of times and received no response. (2) At my own expense, I mailed the item back to them, only to have it sent back to me weeks later marked "Unclaimed. Return to Sender" (3) I emailed Menemsha Blues at the email address they provided only to have my email bounce back to me with the message Your message couldn't be delivered. The Domain Name System (DNS) reported that the recipient's domain does not exist. (4) I texted them but it did not go through. Every effort I made was met with radio silence. Crickets. I did these efforts because, in fairness, I have never stopped a credit card payment in my life, filed a complaint with the Better Business Bureau or written a negative Yelp review and wanted to give them an opportunity to respond as I would like to think I am not a difficult problematic customer. If they do not agree with my complaint, I have no idea since they did not give me the courtesy of a reply. I had ordered a yellow rain slicker and when I opened the box it arrived in, it was covered all over and permanently stained in blue dye. The jacket was wrapped in blue tissue paper that had bled all over it to permanently stain it. The real problem I think is the choice of the type of tissue wrapping paper since not all tissue would bleed dye this way and it probably would have been better off in a plastic wrap or bag. As I stated, I have been very polite and patient as I have given this company weeks, but there is such an arrogance to its discourteous 100% lack of response. I would advise no one to order anything online from this unprofessional operation and I can see from the other Yelp reviews on this page that I am not alone in having any attempt at returns to Menemsha Blues brazenly ignored. read more

Menemsha Blues - Delivered permanently stained from blue dye that bled from tissue paper in which it was wrapped. - Vineyard Haven, Massachusetts

I bought a sweatshirt back in June when I was there on vacation to where this fall and winter. I put it on for the first time in October. I wore it for the day and the last week waistband stretched out. It was hanging down like a dress. The quality was not good. I couldn't win across the street to the black dog. For the same price and got a much better quality. I contacted them to see if they could give me a partial refund or another sweatshirt. And they refused. read more

Received a gift during the holidays. The item was bought online. I did not have a receipt. Needed a different size and was not able to get to VH until March. The store clerk was helpful trying to find the same item and looking online for the purchase. She had to call the manager, who responded that they were unable to accommodate me. Store policy is posted that no returns/exchanges after 30 days and no exceptions. I understand that stores need return policies, but for the price that was paid, the condition of the item being untouched and in its wrapping, and the fact that not everyone can travel to MV on a whim, should at least allow for an exchange. I'm now stuck with an unwearable item. Wanted to throw it in the bucket on my way out. I'm glad you got your money, Menemsha Blues. I won't be back and will tell others to do the same. Treat your customers better. read more

My wife and I went in to look for a sweatshirt for her. She found one "on sale" which means marked down but still expensive. She bought it and we looked it in our car. After about 30 minutes of walking in the area she decided to return it. The young lady who helped us was new and hadn't done a return yet so she called her manager for directions. Her manager started giving her directions on how to do it and asked her how it was paid for (credit card) and if it was on sale. When she was told it was on sale, she said all sales are final. She instructed her employee to look at the bottom of the receipt. Her employee looked and told her nothing was on it. I pointed to a prominent returns sign that said 30 days to return with receipt (which we had). We could hear the manager telling her "no returns on sale items". I felt bad for the girl for having her manager put her in the middle. I was going to ask for the phone to speak directly with the manager but the employee hung up and said sorry. I'm not blaming the clerk but the manager was totally in the wrong for not doing the right thing and process the return. read more

I was in Martha's Vineyard a few years back and had bought some shirts from Menemsha Blues while I was there. These shirts were the most comfortable shirts I had ever owned. As the years went by, I decided that I needed to replenish my supply of these awesome shirts. So I recently placed a $257.50 Order over the Internet for 9 Shirts (I told you I liked them, lol) Anyway, when the order came, it was incomplete and had 2 $39.50 Shirts that I did not order. Menemsha Blues not only sent me the remainder of my order but they told me that I could keep the $79.00 worth of shirts that they had sent me by accident! THAT is GREAT CUSTOMER SERVICE! Quality Business, Menemsha Blues! As a caveat to this story, the first time I wore one of their shirts to a Barbecue on 09 June, one of the guests asked me where I got it and took down the information on how to buy some for her husband. Menemsha Blues - Quality Business, Quality Merchandise. They have a Lifelong Customer in me! Try Them, You Won't Find A More Comfortable Shirt... read more