We dined several times at Pizzeria -- Hotel Lo Smeraldo and enjoyed every visit! The cozy…read moreatmosphere, combined with attentive service, made it a pleasure each time. One of the highlights was the incredible value--just 5.50 € for a half-liter of delicious, local red wine. The pizzas were perfectly cooked with fresh ingredients, balancing traditional flavors with a wood-fired crispness. The beautiful setting in Cisternino added to the overall experience, making it a must-visit for anyone in the area. Salute!

What a wonderful hotel!!! We lucked into this hotel as the place we were planning on staying…read moredidn't pan out. The front desk clerk was warm and friendly during check in even though it was 1 AM! The hotel was quiet, clean and just plain wonderful. The beds were a little hard but how does a hotel plan for everyone's preferences?! Anything they lacked in amenities they made up for in hospitality. The restaurant that serves the hotel had exquisite authentic Italian cuisine. I can't say it enough. The food was AMAZING. My husband and I split three courses every night and left uncomfortably full and too full to even try the dessert. This is a must try hotel and restaurant in Cisternino, Italy.

Stayed here with my tour group for two nights. We all loved the amazing views from the back patio…read morearea. Very nice refreshing pool, just wished they stayed open later. My room was bigger than most Italian hotels. Comfortable queen sized bed and a roomy bathroom. Walk in shower was an additional bonus... so many showers are just a small corner with a drain. Small balcony in the room, great view overlooking the pool. Getting drinks at the bar was a bit challenging. Not sure they were prepared for our large group. It just took awhile to get drinks. Learned to order two at a time. Food at the hotel was average, again took awhile to get food.

Pros: 1. Location. Highest point in Ostuni with great…read moreviews Old character. Simple. Calm quiet. Small boutique relais chateau hotel. Walk and explore the town from your doorstep 2. Room size good. Excellent detail of shelf at base of bathroom mirror as incorporated into the mirror. This freeing up counter space. High ceilings light. Design was lovely and functional. Hard surface floor. So glad to see no carpet in hotel rooms 3. Private view balcony from our room. We loved room 8 Soleil. Slept so well. Am curious the history of the hotel and would have loved to learn about it. I should have inquired. 4. Our section of hotel had large private upstairs open room, high ceilings and larger balcony too 5. Service ! Daniela. Francesca. Gianni /Giovanni. Restaurant/breakfast. Front desk. Welcome drink fresh unusual made by Daniela I think. Fulvia C does a lovely job as the GM. Our many thanks to all at front desk to housekeeping and others that we didn't see but who surely worked to make our experience so very lovely 6. Quiet. Private. Nice especially for famous people who want the quiet family time with privacy. (Don't ask me who!) 7. Breakfast good. Fresh fruit. Ordered some veggies sautéed (no egg). But eggplant drenched in olive oil so not good. Yet zucchini was. No fresh cucumber. Would have loved fresh cucumber and riper tomato especially for veggie and vegan guests Fresh juice but consider adding fresh veggie/fruit mix wirh ginger. Great service. They remembered our capuchino oat milk preference. Pastry chef first day had a fabulous little chocolate muffin 8. Excellent linens Good bedding etc very clean. 9. Nice location to go and explore the area. Advisement: (not much of any cons to report - basically overall excellent!) so maybe just some ideas .... 1. During heatwave kindly have more water available. My understanding is that hotels are supposed to provide water when the tap is not ok to drink. 2. Parking not available on site so you park at their lot offsite and wait for pick up. But was fairly prompt. Fun little three wheel classic Ape ( tuck tuck). All part of the charm. Parking is not included in room rate However no cars in the city means a more special experience :) 3. Provide guests with directions to parking as gps not work well for finding it - probably due to some new roads Update : Noticed past reviews said no bar but they just have added one. It is more of a stand up and order on site. Highly recommend. We would return.

My new home away from home when in Ostuni. Fabulous 5* service. Warm and genuine folks working…read morethere. I absolutely love their morning breakfast. And the car service into town is such a plus. Rooms are lovely. My room had an amazing shower as well.

Don't let the area around the hotel scare you. The hotel is very nice (at the time of generating…read morethe review). It's very clean and very well lit. The hotel staff is super friendly. The rooms are very high tech. Your badge will be needed to access the lights and air conditioning. The bathrooms are very European with two"toilets". The TV is imbedded into a large mirror making use of the space for both. The bed is large and very comfortable. The pillows a super soft great if you like sleeping on nothing but you can double it up for one really good sturdy pillow. The restaurant in the lobby is great if you want to stay in but have some fine dining.