1. Mercure Gold Coast Resort

1. Mercure Gold Coast Resort

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Carrara, QLD

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Mercure Gold Coast Resort

3.0 (3 reviews)

Mercure Gold Coast Resort Photos

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JW Marriott Gold Coast Resort & Spa - Lobby

JW Marriott Gold Coast Resort & Spa

(15 reviews)

$$$

Our stay at the JW Marriott Gold Coast was exceptional and exceeded expectations. As longtime…read moreMarriott members, this was one of our best experiences As soon as we arrived, the service was outstanding! Chanel at the front desk gave us such a warm and friendly welcome, and the butterfly pea drink was a fun, unique treat. The room was beautiful, clean, and comfortable, with an amazing view. Comfy beds, thick luxe towels, Nespresso machine, and the ice machine has crunch pebble ice!!! I love pebble ice! The pool area was the highlight. The tropical saltwater lagoon with small tropical blue fish was really cool, and the heated pool with a waterfall and waterslide was a huge hit with my husband. lol. The hospitality team made use feel so valued during our stay. The nightly turn down service w/ aromatherapy spray, chocolates, and a light cleaning is so nice to come back to at the end of our night. The complimentary WiFi for Marriott members is always a great perk. On our second day, when we logged on and we received a prompt asking about our stay so far, we asked a question and they certainly went above and beyond and delivered. Thanks so much to management/customer relations!! The entire hospitality team, including our kind housekeeper, Steven at the restaurant, the breakfast host/servers, and staff who delivered items up to our room, all provided such wonderful service. Everyone truly made it a memorable stay! **Ooh the breakfast buffet at the restaurant is delicious! From American breakfast such as pancakes, eggs, breakfast meats, made-to-order omelettes, cold meats and cheese,, Asian cuisines, pastries and a fresh juice bar station was outstanding! Don't pass it up! (Build your own omelette has crab meat options...mmmmm).

This hotel - despite the Cyclone - refused to work with a refund of any kind, including Bonvoy…read morepoints. Natalie provided less than adequate service and the overall experience was a 100K loss and rude service extended to us and our delegates. Even the Corporate office was NO help at all. Very disappointed and as we grow around the globe - the JW Marriott or any marriott will never be within consideration. A little good service would have gone a long way.

Hilton Surfers Paradise Hotel & Residences - Guest room

Hilton Surfers Paradise Hotel & Residences

(18 reviews)

$$$

Location is great. parking garage. Lots of food options in area, hot tub (but not very hot) could…read morehave a no child after 8pm would be helpful but it's only about 100 degrees. they have an indoor pool for laps as well. Breakfast was busy, lots of options. Gluten free options but if you are sensitive you need to be cautious as potentially cross contamination on the toaster. But was gluten free eaters our needs were met.

I went to Le Petit Chef on Wednesday April 23 for the 7pm show…read more The table next to us had some unruly children so when the show started I gave the mother a look asking her to quiet her children. She immediately became aggressive and told me to "fix my face or fuck off" . I decided it wasn't worth the hassle and ignored them and began to enjoy the show when suddenly her husband comes over to me, leans right in my face and tells me "Do you have a problem? Because I'll give a problem, cunt." He then threatens me and my family and says he can't wait follow me after the dinner and he's going to slit my throat. Obviously I was extremely distressed. I left the restaurant and asked to speak to a manager. I spoke to a manager but absolutely NOTHING was done! I was told I could leave ( no refund on meal that was $500 for three people) or return to my table where I felt afraid and intimidated. I returned to my table because we had paid for the evening. But I was so upset and did not enjoy my evening at all. I felt sick. Why is it ok for a man to threaten a woman at the Hilton? He should have been removed for threatening me. I asked to call the police because I wanted to pursue the situation but the Hilton asked me not to call. I agreed because I thought they would deal with this man and his family but they did nothing! In retrospect I should have called the police because what this man did was not ok! Do not stay or dine at Hilton Surfers Paradise because they will do NOTHING to protect you against aggressive people. I will NEVER patronise them again and, as a local, I will advise everyone to avoid this

Palazzo Versace - View from a suite

Palazzo Versace

(19 reviews)

This hotel is very nice and decorated well. You can definitely tell that you are staying at a…read moreVersace designer hotel and you will notice the comic Versace prints throughout the hotel. The pool area and great and features a sandy "beach like" side to it. The hotel food is great and service is just ok. My only critique is that the hotel is a bit dated and but definitely check out the indoor pools as well. They have a heated one, warm, and cold in a very relaxed area. Also Casey is the best!

This is an up market Australian hotel many say the best on the coast…read more We stayed a lagoon suite. The main point of focus for the hotel is the pool with beach entry and the fountains. I liked swimming in the pool but it may not suit all as it is viewable from the lobby and many guest go to be seen. Good points Try the high tea it is very nice. It has a one hat and two restaurant, a number of bars and self serve restaurant that serves breakfast. We had dinner at Vie the one hat restaurant. The food was well done and worth the hat. The head waiter was exceptional. The staff in the bar where we had high tea were of high standard. Downside They struggle with peak periods which there is very few mainly public holidays and the odd occasion which this happened to be one. We had a large queue for breakfast and had to wait an appreciable time. We did not get the room tidied until around 4pm and I had to ring. But I would come again definitely a good Australian hotel. A great fish shop is next door to the left Pete's fish market don't ask the staff secret from a local and well worth a visit.

Mercure Gold Coast Resort - resorts - Updated July 2026

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