I stayed at the Hotel Port Royal on a recent trip to France. I stayed in Paris for a day and a…read morenight before continuing on to Rennes via train. I stayed at Hotel Port Royal based on the recommendation of a friend who lives in Paris. There is a funny story though because she meant to recommend the Hotel "Pont" Royal, which is fancier and more expensive. However, she sent me the web link to Hotel Port Royal. I saw that that Hotel PORT Royal had a great location for my convenience and was pretty close to the metro/RER train. Based on this and the "recommendation" I received I booked it. The bottom line for me is that this hotel was a good value for the money and I would recommend it. I received excellent service throughout my stay. Everyone was super nice at the hotel and had English language skills. Hotel Port Royal offers clean spartan rooms. There were no TV's in the rooms. Some of the rooms do not have a toilet and instead, you need to use the WC in the hall. I booked on the website and saw this ahead of time and made sure I had a full bath in my room. If I had to say two things about Hotel Port Royal I would say it offers "no frills but good value". I recommend it (even if my friend did not!)

Never book with Booking.com again, especially with PORT ROYAL HOTEL…read more 2 months before our holiday, we accidentally booked a 5-day Paris Hotel for a ridiculous price of €1300. Immediately, contacted booking.com about the error and they told us to contact the hotel. PORT ROYAL HOTEL in paris - worst hotel customer service ever - said that it is not refundable and that we should just contact our insurance company. They charged me and got fully paid for it. So we figured, alright, might as well get our money's worth. 2 months later, on our scheduled arrival date with the hotel, our trains got delayed. We immediately contacted PORT ROYAL HOTEL in paris and told them that we would be arriving the following day. Less than 24 hrs from the scheduled check-in. The hotel then CANCELLED our 5 day reservation, marked us as NO SHOWS, and we were literally left on the streets of Paris, without any place of accommodations. We had to booked yet another hotel on the spot because of this and incurred more damage to us. When we reported it with booking.com, they said that they had no power to do anything and then, did not reply anymore. Basically, they got €1300 from us without providing a single worth of service. Worst third party platform ever. Worst hotel ever. They should be answering to a higher form of government that can do check and balance on them. Because this was basically a scam. Booking.com even has POLICIES for their hotel partners to only mark clients as NO SHOWS, after 48 hours from their supposed check-in date. Port Royal Hotel then messaged us again with the exact same template - "they cannot do anything, we should just contact our insurance company" - because they basically stole money from tourist and that's what they do. Reference number: 3225822359 I see from the reviews here that they also did the same thing to other clients. And then they defensively deny it with their replies. We can provide receipts and correspondence to ANYONE thinking about booking this place. Please don't make the same mistake we did. To lose €1300 is not a laughing matter. This establishment should answer for the scam of a hotel its running. Its ruining the experience of staying in Paris with it. We are also going to report this to the proper authorities. I just wanted to let others know so no one can experience the same anguish booking.com and PORT ROYAL HOTEL did to us.

Excellent location and value for this hotel. Quiet, clean, and basic rooms. Less than 5 min walk…read morefrom the train station makes it very convenient. Also close to all the action, yet surprisingly quiet. The reception staff are the nicest and gave us good tips on where the locals prefer to eat and how we should manage our day trip transport to Bruges and back. I would 100% stay here again.

This hotel charged me for a service it did not provide. Travelers to France beware…read more My wife and I had reserved a room at a nearby hotel for six nights beginning September 14. The room/hotel proved to be undesirable when we saw it in person, and we walked into the Grand Hotel Malher (GHM) to inquire about a room. GHM had no room available for us the night of September 14, but the GHM clerk said there were possible rooms for us beginning September 15. It was late and we needed a place to stay. The GHM clerk charged my credit card 350 euros at 9:06 p.m. on September 14 after insisting that I needed to pay in advance to reserve a room beginning September 15. I'd asked him not to charge my card yet because GHM had no room available for us that night, September 14, and because my wife was in the process of trying to secure a room for us at another hotel (via her mobile phone). My wife secured a room at another hotel and I let the GHM clerk know that we were no longer in need of a room at GHM. However, the clerk had just charged my credit card for the night of September 15. He consulted with a woman associate who said they would need a manager's authorization to refund the 350 euros charged to my credit card. They asked and I confirmed with strong assurances that my wife and I had no need for a room at GHM. The entire process took maybe 15 minutes. We would have considered staying at GH Mahler if we'd not been able to secure a room at another hotel for our entire stay. But there were other indications that perhaps GHM was not the best place to stay: vomit in the elevator; another guest's malfunctioning room card; the GHM clerk telling us that a double room would be available and then telling us that it wouldn't be available and that only a more expensive triple room was available. The GHM clerk seemed like a very nice person and our experience with GHM would have been pleasant if not for their refusal to refund the 350 euros which, under the circumstances, would be the reasonable and sensible thing to do.

Outstanding customer service. Every staff did everything possible to ensure our comforts were…read moreattended to. Free ice water in bottles in the lobby on hot afternoons! Smiles and helpful concierge services. The breakfast bar was fantastic! Wonderful selection if foods. Great location. They provided AC during the heat wave which was excellent!

Paris as a first world city? Sorry but "Non!" The hotel just turned off our power for FIVE hours…read morewith NO notice. When I called the front desk, they said it was "maintenance." Really? Unscheduled? This is so third word. Mssr Lorenzi is the manager who failed to give ANY notice of the power outage!! We talked to Charlie (from Malaisia) and Lucy at the front desk and they couldn't do anything about the power being off. They indicated that the management had posted notice in the elevators but we were on the ground floor, never needing the elevator!! The room was cold. The rooms were dark. The night clerks indicated that the manager, Lorenzi, would discuss this with us the next day. Lorenzi never did. This was also unprofessional. Service problems will always happen, but management should lead the way to finding a solution. Other problems. There is wifi in the lobby but not in the rooms (not that they advertise it, but they also don't advertise electricity and didn't deliver that consistently either) The room we had was nice but dated and dark. We had a two level room with a queen bed upstairs. The queen bed was two twins pushed together with a seem in the middle that was hard. The left side was sagging and the right side was firm. This meant that my wife and I slept on the firm side, all squeezed onto one twin. We did not eat in the restaurant because it looked small and run down (and EMPTY). In my opinion, Mssr Lorenzi fails to run a professional hotel. We are due back in Paris next year, and will NOT be returning. The location is good but Lorenzi had nothing to do with that.

I'm so impressed with my stay here! We were in room 507 and the view was amazing. I especially…read moreenjoyed the balcony and the view from my room. The hotel itself is in a central location; right down the street was all the major brands like Gucci, LV, Zara, Chanel, etc and I also loved how there were many cafes, bakeries, supermarkets and restaurants near the hotel. The room itself was very clean and comfortable. I'd say the bathroom was not massive, but it was sufficient. In the lobby, the staff there was always there to help with any inquiries and for an additional costs, they do offer breakfast. The only strange thing was the lifts only went up to the 4th floor, so any higher meant you'd have to lug your bags up the stairs. If you're afraid of that, then I'd recommend a lower floor. Occasionally we'd walk to Eiffel Tower from the hotel and it only took 30 minutes! Without a doubt, I'd stay here again.

Incredibly NOISY ALL DAY & ALL NIGHT. It's location is Rue…read moreVaneau & Rue de Sèvres which is a crazy busy road. Free wifi that is like DIAL UP. Location is NOT ideal for seeing Paris sights. The so called breakfast area is minuscule. No cappuccino. Reception attempts to be helpful but the English is ultra limited. I can hear people sneeze & talk in the next room. Rug, furniture & walls need a redo. Bathroom ceiling needs a scrubbing & repaint. Rm 401 is at the end of the building adjacent to Rue Sèvres w two cafés that stay open late & patrons are loud. No US adaptors. No iron. Blow dryer couldn't blow a sheet of rice paper if it tried. Only positive: larger double room w a real sized comfy bed & marble (closed) fireplace. At $240 a night I expected a whole lot better. AVOID.

My sister and I stayed here for 10 days in March 2014. We had a wonderful time! The staff is…read morewonderful and spoke English well, and were very helpful. The rooms were small but we expected that. We had a nice view of the street, and were pleasantly surprised how quiet it was at night. We liked that this hotel was close to the metro, a grocery store, and a nice neighborhood. We bought stuff for sandwiches from the little grocery around the corner and were able to save money because we didn't have to eat at an restaurant. This is pretty close to the Eiffel tower, we walked there is about 20 minutes .It seemed pretty safe to walk at night, lots of people on the street til about 10. The tower is beautiful at night! There are a lot of cute little bakeries in this area, and flower shops. We also bought a boasted chicken at a nearby deli, and ate in our room. (saving $) There is a Starbucks across the street , a little restaurant at the corner, and they have happy hour there. and a pharmacy too. The metro is steps from the front door, so traveling was easy once we figured out our stops etc. We liked that the hotel had a safe so that we could put money and passports and valuables in for safe keeping and only carried enough euros' for that day. We didn't eat the hotel's breakfast we thought it was too pricey. 18 euros+ $25 dollars? (too much for breakfast). A WORD ABOUT PICK POCKETS: Quite honestly I didn't worry about it. There are signs at every venue to watch your purse. We had no problems until the last day. We think they followed us from a souvenir store. As we walked onto the metro train 5 girls surrounded us, and it was crowded, well, we both got pick pocketed but I realized what was happening and moved away and my sister got her wallet stolen. but, thankfully there wasn't much in it. My advice to you is to leave most of your money in the safe at the hotel and put just enough in your wallet for the day. and ALWAYS carry money on your body, just in case, so you have taxi/metro fare back. Keep your purse on your lap at all times! They will try to distract you, they are clever, & organized. I would have given 5 stars but the room was so small the bathroom door wouldn't even open all the way, it hit the bed! But whose gonna spend all the time in the room? for the money, everything was pretty good! Location was great! Will stay there again!

We stayed here for one night on our way back from Rome. It was exactly what we needed in a nice…read morearea for an affordable price. I agree with other reviewers that the room is small. I would not stay here for long periods of time but for a few nights, it was very clean and the bed was comfortable. The staff is pleasant and they offer coffee and drinks downstairs for a fee. The area around the hotel is filled with bakeries, cheese shops and restaurants. Good price for the distance to the Eiffel Tower.

Great hotel in Paris! It's definitely not centrally located but it's a block away from a metro stop…read morewhich makes it easy to get around. The hotel was very nice and in old Paris hotels the rooms are smaller. It's a comfortable room. The breakfast was decent, fresh croissants and baguettes and yogurts. The staff were friendly (for French standards haha). I liked that this hotel was in a neighborhood and on the quieter side.

It was my second time visiting Paris so I was somewhat familiar with the city.. The first time…read morearound, I stayed in a hotel (don't remember the name..) that had good sized room but the hotel was old and the stairs and the corridor looked scary and dark... This time around, I was very pleased with the Grand hotel... The rooms were on a bit tiny size (thus not good for family of 4 per say) but for a couple it was perfect! The shower was awesome! The sheets and the towels were very clean! Since it was our honeymoon, they send us a white wine to the room along with delicious French chocolate... Yum!!! The staff were very attentive and friendly... Upon our arrival we pre-booked a shuttle to take us to the airport and right at the hour, the shuttle was there with no hassle! The stay included complimentary breakfast and I have to tell you that I enjoyed every bit of it... I haf never seen little individual sized nutella being served! Drlicious bread, fresh fruits, cereal, different jams, pastries, juices, hot drinks, etc..... Everything was delicious!!! The hotel is located very close to the Nation metro station. That means that by just spending about 7.50 euros per day, you would have the luxury of unlimited access to metro service and you can explore the city all day long!!! We booked our package through EUROPEANDESTINATIONS.com and I can't say good enough about it.... Very pleased with everything!!!

We loved the hotel... so enjoyed the nightlife at the restaurant/bar on property. Excellent staff,…read morein particular, Abde, who made our evenings so enjoyable with outstanding service in the bar. A great stay, lovely staff everywhere, including breakfast crew, front desk, etc., they ALL are the BEST part of this hotel. Thank you all for such a great and memorable experience my first time here in Paris.

Well this is a hard review to write .. I gave this hotel 4 stars because it was a nice hotel and…read morethe staff were wondeful. Unfortunately for us we were hugely disappointed with the location .. this is not the hotels fault ... actually if the location was ideal I'd have given them 5 stars. We were on a Europe tour from a company called Globus. I love the decor and art ..the staff were nice selection at breakfast and the food from room service was ok. Everything was modern and clean and looked new. But this was much farther from main part of Paris than was acceptable .. it was highly disappointing. This tour group stuck us out of town for all the major cities and we had to manage to get ourselves about .. which is the whole point of going on a tour. .. SO YOU DONT WASTE TIME LOST IN A FOREIGN COUNTRY. We has extended our stay here months ahead to have an extra day .. this was confirmed by the hotel, our travel agent and the Globus people .. but when we checked in .. they had no record of it. They did work it out but the main issue was the location was in walking distance of NOTHING WE WANTED TO SEE thus this would not be a location i would pick again. But the hotel itself was lovely ... as was the staff. it looks like there is a Pullman hotel with a gorgeous view of the Effel tower and I think one near the Arc of Triumph .. Boy either of those locations would have rocked!!!!!!!!!!!! but this location is far from the tourist area .. it's quiet and nice .. but we came to see Paris. So Globus tours is the one at fault ... but if you are likewise wanting to see Paris .. this isn't the hotel for you.

Loved my experience in this hotel! The location is primarily what you're paying for but it is a…read moreluxurious experience. No matter what room you pick, it's very tight. As a new yorker i wasn't phased and this felt like home lol! The breakfast is worth it so please consider upgrading your package. the food is fresh and the bakery sweets are to die for. Better than in the bakeries! The fresh OJ went missing because of me! The staff are phenomenal and i felt very safe here. Highly recommended to all.

Perfect location near the Louvre, the Ile de Citi, Pont Neuf and Notre Dame, the hotel is quiet,…read morebeds are comfortable and the staff exceptional. Clean hotel with well-appointed bathrooms, including a bidet. Very reasonably priced for what you get. Every bit of 4 stars worth. Breakfast was absolutely delicious, with the best freshly brewed coffee each morning. Mettro Rail and Bus lines nearby. Cookies in the lobby each afternoon were a welcome and delicious treat. What this hotel does not have, the one next door has -- meaning that if you want a full bar or gym, it is in the sister (same owner) hotel next door at no charge. I would definitely stay here on a future visit to Paris.