1. MercyOne Waterloo Urology Care

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    Waterloo, IA

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    MercyOne Waterloo Urology Care

    3.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    University of Iowa Hospitals & Clinics - Be safe. Even Herky the Hawk wears a mask! Herky statues greet visitors to the UIHC buildings at the University of Iowa.

    University of Iowa Hospitals & Clinics

    2.4(12 reviews)
    69.3 mi

    I see specialists at both the UIHC main campus at the University and at the Iowa River Landing…read morebuilding. I commend the registration staff at both locations for their friendly and professional work. The physicians I see have been excellent, always willing to answer questions and explain procedures and findings. I recently visited the Imaging department at the UIHC main campus. I received excellent care beginning a call with Mickey on the day before to discuss the procedure. All questions I had were answered. Then the day of the test, Mickey met me in person (she remembered our call and has a positive and upbeat manner) and did the prep, again answering my questions and concerns and explaining what I should expect. The team for the imaging test was equally positive and complete in talking me through and completing the procedure. It was a positive experience.

    My family & I had a very disappointing experience with Nurse Erica on 4JPP nights, while my father…read morewas receiving comfort care at the end of his life. During an incredibly difficult time, we felt there was a lack of compassion, professionalism, and communication. My father was NOT checked on or repositioned (every 2hrs) Not to mention the whole NCA fiasco! Who knows what an NCA is??? Not me & I'm an RN in many other states!!! Must be a UIHC thing. End-of-life care is one of the most important responsibilities in healthcare, and families deserve to feel supported and informed. Unfortunately, that was not our experience. I would encourage families to advocate for their loved ones and speak up if they feel their concerns are not being addressed. Or their family member is not being taken care of properly! FINAL NOTE: If your family member needs end of life care, go PALLIATIVE or with HOSPICE! DO NOT do Comfort Care!!! It's a SAD EXCUSE bc they had NO Palliative care beds available. There was nothing comforting done for my father in his LAST HOURS OF LIFE!!! Their Comfort Care (idea) is NOT up to date with CURRENT End of Life standards & practices!!!!!

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    University of Iowa Hospitals & Clinics
    University of Iowa Hospitals & Clinics - The cafe in the Children's hospital.

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    The cafe in the Children's hospital.

    MercyOne Waterloo Urology Care - urologists - Updated July 2026

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