Service is terrible. Waited over a half hour after their posted opening time for the drive up…read morewindows to open this morning. US Bank closed the branch close to my home and now I have to drive clear across town for crappy, rude service. May have the consider switching banks.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

They claimed I had overdrawn my account a week after verifying my account does not allow overdraft…read moreprotection and they claim i took out more than what I received. Now I'm being charged for them covering the overdraft that my account wasn't supposed have in the first place. I'm in the hole for money I didn't get, I feel lied to, betrayed and stolen from. Unfortunately, I did not save the receipt of this day as I've banked here for around 15 years or more and have never had this issue.

They will mess up your accounts. They are not trustworthy. They are not helpful when credit card…read morefraud happens. Their app fails all of the time. So many terrible experiences with this bank. I have given them way too much grace and too many second chances.